Plantronics BackBeat GO Dimensions

PlantronicsBackBeatGOFAQs–(April3rd,2012)

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Q–DoestheBackBeatGOletmehearmusicandotheraudiofrommysmartphoneortablet?

A–Yes,itsupportstheA2DPBluetoothprofileandwillplaymusicifthephone(orconnecteddevice)

alsosupportstheA2DPprofile.



Q‐DoestheBackBeatGOneedanearloop?

A–Theearbudsfitsnuglyintoeachear,butanoptionalstabilizercanbeaddedtotuckinsideeach

earandincreasestability(one‐sizefitsall).



Q–IstheBackBeatGOareplacementfortheBackBeat903+model?

A–No.TheBackBeatGOissmallerandlighter,blockingmoreexternalsoundthanthe903+model

becauseoftheoccludedeartipsthatcomeinS,M,andL.Thethin,flatcableisanotherdesign

differencebetweentheproductmodels.

Q–DoestheBackBeatGOhaveamutefunction?

A–Yes.Whenyouareoncall,simultaneouslypressthe“+”and“‐“buttonsonthein‐linecontroller.

Whenyourcallaudioismuted,youwillhearabeepevery30secondstoremindyouthatyoucannot

beheardbyyourcaller.



Q–Whereisthechargingportonthisheadset?

A–Underarubbercoverintherightearbud(sideclosesttotheinlinecontrol).Thereisasmall

groovethatletsyouopenthecover.



Q‐Whatistheproductoperatingandstoragetemperature?

A‐32˚F‐104˚F(0˚C–40˚C).



Q‐Howlongdoesittaketofullycharge?

A–Ittakesamaximumof2.5hours(dependingonbatterylevelatchargingtime).



Q–CanIreplacethebatterymyself?

A–No,thebatteryisnotreplaceable.



Q‐Howmuchdoestheheadsetweigh?

A‐13grams(0.458ounces).



Q–DoestheBackBeatGOsupportMultipoint?

A‐BackBeatGOdoesnotsupportmultipointconnectivity,soitcanonlyrecognizeandrememberone

paireddeviceatatime.



Forexample,eachtimeyouswitchfromusingyoursmartphonetoyourtablet,youwillneedto

establishanewpairingwithyourBackBeatGOearbuds.Forsomephonesandtablets,if

reconnectionbyselecting“PLT_BBTGO”fromthelistofknowndevicesdoesnotworkatfirsttry,you

needtodelete“PLT_BBTGO”fromthelistandtryanewpairing.



Q‐DoestheproductfeatureVoiceAlerts?

A–No,itdoesnot.Theproductuseslightsandbeepstonotifytheuserofcertainstatusconditions

(forexample,lowbatterylevel).



Q‐Whatkindofmicrophonedoestheproducthave?

A–Itfeaturesasingle,omni‐directionalmicrophone.



Q‐DoestheproductsupportWidebandstereo?

A–No,itdoesnot.



Q‐HowdoIcleantheeartipsandspeakerscreen?

A–Useadrycottonswabtowipecleantheeartipandfabricscreenthatcoversthespeaker.Donotgetitwet

withwateroranyothercleaningsolution.



Q‐WherecanIbuymoreeartipsand/orstabilizersforthisproduct?

A–Youcanbuyaspare“FitKit”atwww.plantronics.com.ThePartNumberis87709‐01.



Q‐Doestheproductsupportagraphicalbatterymeteronsmartphones/devices?

A–Yes,itsupportsabatterymeteroniOSdevices(iPhones)andAndroiddevicesasfollows:

HeadsetbatterymeterautomaticallyshowsonscreenforiPhoneandiPad



MyHeadsetappenablesabatteryheadsetmeteronAndroid3.0tablets,andAndroid4.0phonesand

tablets



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