Plantronics BLACKWIRE C420 User manual

Getting started:

The Plantronics Blackwire headset is ready to use with

your computer and Cisco® Unified Personal

Communicator.

1. Connect your headset to the computer. If this is

the first time you are connecting, wait for the

installation process to complete.

2. To get call control features, please download the

latest version of Plantronics software at

plantronics.com/software.

Note: Check with your IT staff before installing

software on your computer.

Configuring Cisco Unified Personal Communicator to

always route call audio to the headset:

3. Click File in the upper left corner of the Cisco

Unified Personal Communicator main screen.

4. Select Options. Then select Audio.

5. Select your Plantronics headset as the default

device for Microphone and Speakers option.

6. Now you can select which device plays your

incoming call alerts by selecting and option for

Ringtone. These sounds typically route through

your PC speakers, but can come through your

Plantronics headset if you prefer.

7. In this screen you can also adjust Speakers and

Ringtone volume levels.

8. When you are finished adjusting volume levels,

click Ok.

Note: USB configuration settings are unique for each USB

port. If you connect the headset to a different port you will

need to make these changes again to set behavior for that

USB port.

Blackwire™C420™Quick Setup Guide

Welcome:

Using a Plantronics Blackwire headset for PC

calls will deliver a simpler, more comfortable

and better sounding audio experience than

you could get using just your computer’s

internal microphone and speaker.

Plantronics Headset

©2011 Plantronics, Inc. All rights reserved, Plantronics, the logo design, Blackwire and C420 are trademarks or registered trademarks of Plantronics, Inc. Cisco is a registered trademark of Cisco Systems Inc. and/or its affiliates in the U.S. and other

countries. Published 01.11

Control Functions:

A. Mute Microphone

B. Volume Adjust

C. Call Answer/End

Blackwire C420 Key Features:

Wideband for best PC audio telephony

Folds flat and tucks into carrying case for

use on the go

Dynamic EQ stereo automatically adjusts

for voice and multimedia use

Noise-canceling microphone filters out

background noise

Plantronics Headset

PC Speakers

Making and Receiving Calls with Cisco Unified Personal Communicator

To MAKE a call:

To call an existing contact, select the

contact you would like to call and click the

phone icon next to their name (1).

You can also enter a phone number

manually using the search box located near

the top of the Personal Communicator

screen (2).

When a call is placed, a call window will

open, and the audio will be routed to your

headset.

To RECEIVE a call:

When you receive a call, a notification

window will appear in the lower right

corner of your computer screen (3).

To answer the call, use the controls on

your headset or click the phone icon on

the call notification window (4).

countries. Published 01.11

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