Plantronics BLACKWIRE C420 User manual

Getting started:

The Plantronics Blackwire headset is ready to use with

your computer and Avaya one-X® Communicator.

1. Connect your headset to the computer. If this

is the first time you are connecting, wait for

the installation process to complete.

2. To get call control features, please download

the latest version of Plantronics software at

plantronics.com/software.

Note: Check with your IT staff before installing

software on your computer.

Configuring Avaya one-X Communicator to always

route call audio to the headset:

3. Click the Menu icon in the Avaya one-X

Communicator main screen.

4. Select Settings, then General Settings.

5. Next choose Audio.

6. Click Audio Tuning Wizard.

7. Select your Plantronics headset as the default

device for both Playback and Recording. Click

Next.

8. In these next screens, you can test and adjust

volume, recording level, and identify

background noise for optimal noise

cancellation.

9. When adjustments are complete, select

Finish.

Note: USB configuration settings are unique for each USB

port. If you connect the headset to a different port you will

need to make these changes again to set behavior for that

USB port.

Blackwire™C420™Quick Setup Guide

©2011 Plantronics, Inc. All rights reserved, Plantronics, the logo design, Blackwire and C420 are trademarks or registered trademarks of Plantronics, Inc. Avaya one-X is a trademark of Avaya Inc. Published 01.11

Blackwire C420 Key Features:

Wideband for best PC audio telephony

Folds flat and tucks into carrying case for

use on the go

Dynamic EQ stereo automatically adjusts

for voice and multimedia use

Noise-canceling microphone filters out

background noise

Control Functions:

A. Mute Microphone

B. Volume Adjust

C. Call Answer/End

Welcome:

Using a Plantronics Blackwire headset for PC

calls will deliver a simpler, more comfortable

and better sounding audio experience than

you could get using just your computer’s

internal microphone and speaker.

Making and Receiving Calls with Avaya one-X Communicator

To MAKE a call:

To call an existing contact, select the

address book icon at the top of the

Avaya one-X Communicator main

screen (1). Then click the phone icon

to the right of the contact’s name that

you would like to call (2).

You can also enter a phone number

manually using the text box near the

top of the Avaya one-X Communicator

main screen (3).

When a call is placed, a call notification

will appear in the Avaya one-X

Communicator main screen, and the

audio will be routed to your headset.

To RECEIVE a call:

When you receive a call, a notification

window will appear in the lower right

corner of your computer screen (4).

To answer the call, use the controls on

your headset or click the green phone

icon in the call notification window (5).

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