Plantronics BLACKWIRE C210-M User manual

U S E R G U I D E

Blackwire C210-M

Blackwire C220-M

Table of Contents

Welcome

Welcome to the Plantronics family of headset products. Plantronics provides a wide range of

products from mission-critical and business-critical applications to personal communications

and entertainment. For additional information visit our web site at plantronics.com, where

you can visit our 24/7 support, browse through our knowledge base, chat live or ask a

question. We also feature a variety of installation tutorials to make set up quick and easy.

Please refer to the safety information found in the Quick Start Guide for important

product safety information prior to installation or use of the product.

Features

Package Contents

WARNING Do not use headphones/headsets at high volumes for an extended

period of time. Doing so can cause hearing loss. Always listen at moderate levels. See

plantronics.com/healthandsafety for more information on headsets and hearing.

Mute/Unmute LED

Volume Up

Volume Down

Registering your product online 2

Technical assistance 2

Package contents 3

Features 3

Powering on 4

Headset features 4

Using the headset 6

Troubleshooting 7

Blackwire C210-M Blackwire C220-M

Registering Your Product Online

Visit plantronics.com/productregistration to register your product online so that we can

provide you with the best possible service and technical support.

Technical Assistance

Visit our web site at plantronics.com/support for technical support including frequently

asked questions, compatibility and accessibility information. The Plantronics Technical

Assistance Center (TAC) is also ready to assist you. Dial (800) 789-4971.

Answer/End

Powering On

Powering on the Blackwire C210-M and C220-M

The USB headset is automatically powered on when inserted into the USB port of the

computer.

2. Adjust the Headband

2.1 Lengthen or shorten the band until it fits comfortably. The foam cushions

should sit comfortably over the centre of your ears.

2.1

4 5

Headset Features

Adjustable Headband

Receiver

Headset Cord

Ear Cushion

Boom

Noise-Cancelling

Microphone

3. Adjust the Boom and Microphone

3.1 Rotate the boom so it is aligned with your mouth.

3.2 Shorten or lengthen the microphone so it is approximately two finger widths

from the corner of your mouth.

3.1

3.2

Using Your Headset

Answering/Ending/Making Calls with Microsoft Office Communicator

To make a call, select a contact or dial the number via Microsoft Office Communicator.

To answer or end a call, simply press the call answer end button.

Adjusting Volume

To increase listening volume, press the volume up (+) button. To decrease listening

volume, press the volume down (–) button.

To adjust the listen or speak volume of the Microsoft Office Communicator,

please refer to the softphone user documentation. It is recommended that the volume is

adjusted on the inline control and not the Windows volume control.

To adjust the speak volume of the audio device on the computer, use the Sound

and Audio Device section on the Control Panel.

Muting a Call

To mute the microphone during a call, briefly press the mute button. When muted, the

Mute LED will be lit.

To unmute press the button again.

Problem Solution

I cannot hear caller. s4HE53"HEADSETISNOTSETASTHEdefault audio device. To change audio

setup, refer to the Microsoft Office

Communicator user guide.

s,ISTENINGVOLUMEISTOOLOW0RESSTHEvolume up button on the headset.

Callers cannot hear me. s(EADSETISMUTED0RESSTHEMUTEbutton on headset to unmute the

microphone.

s(EADSETMICROPHONEBOOMALIGNEDincorrectly. Align the headset boom with

your mouth.

s4HE53"HEADSETISNOTSETASTHEdefault Voice device. Use the Voice

settings in Windows under Sounds

and Audio Devices to select “Blackwire

C210-M/C220-M” as the voice device.

Sound in headset is distorted.

I can hear echo in headset. s,OWERTHELISTENVOLUMEONYOURsoftphone until the distortion disappears.

s!DJUSTVOLUMEONHEADSETThe other headset I was using to

listen to music does not work any

more. s4HE53"HEADSETWILLSETITSELFASTHEdefault audio device in Windows. Use

the Audio settings in Windows under

Sounds and Audio Devices to change

the device used for audio.

My headset stops responding

to button presses. s7HENA0#GOESINTOSTANDBYORhibernation, the USB headset no longer

is powered on. Be sure your PC is in an

active state.

Troubleshooting

marks or registered trademarks of Plantronics, Inc. Microsoft is a registered trademark or trademark of Microsoft

Corporation in the United States and/or other countries. All other trademarks are the property of their respective

owners.

Patents US D540777; D540778

82874-01 (03.10)

Plantronics, Inc.

345 Encinal Street

Santa Cruz, CA 95060

United States

Tel: 800-789-4971

plantronics.com

For product support contact us at plantronics.com/support.

Other manuals for BLACKWIRE C210-M

This manual suits for next models

Table of contents

Other Plantronics Headset manuals

Plantronics

Plantronics M2300 User manual

Plantronics

Plantronics Blackwire C520-M User manual

Plantronics

Plantronics Stereo SupraPlus USB Instruction manual

Plantronics

Plantronics Savi W445A User manual

Plantronics

Plantronics CS10 User manual

Plantronics

Plantronics Poly Voyager 4300 UC Series User manual

Plantronics

Plantronics Encore H91N User manual

Plantronics

Plantronics DuoPro Dimensions

Plantronics

Plantronics GameCom X10 User manual

Plantronics

Plantronics Blackwire 225 User manual

Plantronics

Plantronics Voyager Focus UC User manual

Plantronics

Plantronics CS500 Series User manual

Plantronics

Plantronics Savi W710A-M User manual

Plantronics

Plantronics Savi Office WO350 User manual

Plantronics

Plantronics Savi W440A-M User manual

Plantronics

Plantronics Blackwire C320 User manual

Plantronics

Plantronics VOYAGER 520 User manual

Plantronics

Plantronics M2300 Reference guide

Plantronics

Plantronics Stereo SupraPlus USB User manual

Plantronics

Plantronics Pulsar 590 series User manual

Plantronics

Plantronics Savi W720 User manual

Plantronics

Plantronics Savi 445 User manual

Plantronics

Plantronics Savi Go User manual

Plantronics

Plantronics CS50-R User manual

Popular Headset manuals by other brands

Sena

Sena SMH10 quick start guide

IASUS

IASUS Stealth IA-NT4-BASIC-BT manual

Sennheiser

Sennheiser EPOS ADAPT 230 user guide

Doro

Doro Flexus HS2005 user guide

GE 98971 datasheet

Hama

Hama 00184070 quick start guide

Blue Tiger

Blue Tiger Advantage PLUS user manual

Jawbone

Jawbone Icon user manual

Jabra

Jabra FR 20 user guide

Roxcore

Roxcore Flow A+ manual

Turtle Beach

Turtle Beach XP 510 user guide

Philips

Philips SHB6101 Specification sheet

Jabra

Jabra PRO 9460 Duo datasheet

HyperX

HyperX HyperX Cloud Flight manual

Bose

Bose MIE2 Mobile owner's guide

Jabra

Jabra Steel quick start guide

HyperX

HyperX cloud ii quick start guide

Southwing

Southwing SA505 Specifications