Pertech A470 User manual
®
A470 IMPACT
VALIDATION
PRINTER
Users Guide
220117B-03 3/06
Pertech
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A470 Users Guide
Pertech® 2006 ii
A470 Users Guide
Pertech® 2006 iii
Disclaimer
Information in this document is subject to change without notice. Consult your Pertech® sales representative for information
that is applicable and current. Pertech reserves the right to improve products as new technology, components, software and
rmware become available.
No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any
purpose with out the express written permission of Pertech.
Copyright
Copyright © 2005 by Pertech Resources, Inc..
Riverton, Wyoming USA
All rights reserved
Printed in USA
Condential, Unpublished
Property of Pertech Resources, Inc.
Trademarks
PERTECH® is a registered trademark of PERTECH RESOURCES, INC.
Other trademarks and registered trademarks are the property of their respective holders
Web site
http://www.pertechresources.com/
Federal Communications Commission (FCC) Radio
Frequency Interference Statement
Warning
Changes or modications to this unit not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
Note
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the
FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and , if
not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
Information to the User
This equipment must be installed and used in strict accordance with the manufacturer’s instructions. However, there is no
guarantee that interference of radio communications will not occur in a particular commercial installation. If this equipment
does cause interference, which can be determined by turning the equipment off and on , the user is encouraged to contact
Pertech immediately.
Pertech is not responsible for any radio of television interference caused by unauthorized modication of this equipment, or
the substitution of attachment or connection cables and equipment other than those specied by Pertech. The correction of
interferences caused by such unauthorized modication, substitution or attachment will be the responsibility of the user.
Industry Canada
This Class A digital apparatus complies with Industry Canada Standard ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 d’Industrie Canada.
A470 Users Guide
Pertech® 2006 iv
Important Information to the User
In order to ensure compliance with the Product Safety, FCC, and CE marking requirements, you must use the power supply,
power cord, and interface cable, which were shipped with this product or which meet the following parameters:
Power Supply
Input power to this product must be provided by one of the following:
(1) A NRTL Certied power source with a Limited Power Source.
(LPS) output for use in North America, input rated 100-240 Vac, 1.5 A, 50/60 Hz, output rated 24 Vdc at 2.5 A. Maximum and
60W Maximum, or
(2) A Power source with a Limited Power Source (LPS) output Certied by an agency recognized in the country of installation,
input rated 100-240 Vac, 1.5 A, 50/60 Hz, output rated 24 Vdc at 2.5 A. Maximum and 60W Maximum.
Use of this product with a power supply other than the Pertech power supply will require you to test this power supply and
Pertech printer for FCC and CE mark certication.
Interface Cable
A shielded (360 degree) interface cable must be used with this product. The shield must be connected to the frame or earth
ground connection or earth ground reference at EACH end of the cable.
Use of a cable other than described here will require that you test this cable with the Pertech printer and your system for FCC
and CE mark certication.
Power Cord
For North America a NRTL recognized detachable power cord must be used. For applications where the power supply module
may be located on the oor, a power cord with Type SJT marking must be used.
For applications outside North America, power cords which meet the country of installation’s certication and application
requirements must be used.
Use of a power cord other than described here may result in a violation of safety certications which are in force in the country of
use.
A470 Users Guide
Pertech® 2006 v
Contents
Preface ...............................................................................................................vii
Where to Get Additional information......................................................... vii
Chapter 1: About the Printer ..............................................................................1
Features and Options .................................................................................2
Standard Features: ..........................................................................2
Model specic features: ...................................................................2
Ordering Paper and Supplies .....................................................................3
Paper: ............................................................................................3
Ribbons: ..........................................................................................3
Cables .............................................................................................3
Documentation:................................................................................3
Chapter 2: Operating the Printer........................................................................4
Paper Loading ............................................................................................5
477X Paper Loading Instructions.....................................................5
471X Paper Loading Instructions.....................................................6
Ribbon Cartridge Replacement ..................................................................7
Validation ....................................................................................................8
Adjustable Features....................................................................................8
Air Gap Adjustment ..........................................................................8
Document Stop Adjustment .............................................................9
Low Paper Sensor Adjustment ......................................................10
Maintaining The Printer............................................................................. 11
Chapter 3: Print Tests and Setup Mode...........................................................12
Self Tests & Conguration Report.............................................................12
Extended Self Test....................................................................................12
Conguring the Printer..............................................................................13
Dip Switch “A” ................................................................................13
Dip Switch “B” ................................................................................13
A470 Users Guide
Pertech® 2006 vi
Chapter 4: Communication...............................................................................14
RS232 Serial Interface .............................................................................15
Serial Interface Pinout ....................................................................15
Flow Control....................................................................................16
Parallel Interface.......................................................................................16
Cash Drawer.............................................................................................17
Power Supply ...........................................................................................17
Chapter 5: Trouble Shooting Printer Problems ..............................................18
Trouble Shooting General Issues .............................................................18
Trouble Shooting Other Issues .................................................................20
Getting Service and Technical Support.....................................................21
Service...........................................................................................21
Technical Support ..........................................................................21
Appendix A:Pitch / Characters Per Line..........................................................22
Appendix B: Specications..............................................................................24
Operating..................................................................................................24
Environment .............................................................................................24
Media........................................................................................................24
Electrical ...................................................................................................25
Hardware ..................................................................................................25
Warranty .............................................................................................................29
A470 Users Guide
Pertech® 2006 vii
This manual has been written to help you install, operate and maintain your new Pertech A470 Printer. Feel
free to contact us if you need further assistance after reading this manual. Please see the Troubleshooting
Printer Problems section of this manual and determine the complete part number of your printer prior to
calling. Pertech provides technical support Monday through Friday from 8:00 AM to 5:00 PM MST at 307-
856-4821.
Every effort has been made to insure the information in this manual is complete and accurate. Feel free to
contact us with any comments concerning this manual. Pertech assumes no responsibility for errors.
Where to Get Additional information
The following publications contain more information about the A470 printer. Contact your Pertech sales
representative to obtain additional copies of this Owners Manual or any of the publications listed below.
Title Part Number
A470 Transaction Printer: Setup Guide 220296
A470 Transaction Printer: Users Guide 220117
A470 Transaction Printer: Programming Manual 220282
A470 Transaction Printer: Parts Identication Manual Available On Request
Preface
A470 Users Guide
Pertech® 2006 1
Chapter 1: About the Printer
The A470 printer is a fast reliable printer designed to meet your immediate and long term needs.
Industry standard RS-232 serial and 1284 compliant parallel interfaces allow for connection
to any host computer or terminal system .The A470 printer features a one button conguration
setup with ve compatibility modes for easy integration into existing systems.
When you receive your new A470 printer it will be packed in impact resistant foam
packing. Remove the foam packing and anti static bag from the printer. The printer comes
with a auto ranging power supply and the setup guide. This Users Guide is available at
www.pertechresources.com under Service Support \ Downloads for this product.
A470 Users Guide
Pertech® 2006 2
Features and Options
This manual covers several models and describes features and options which do not apply to all
versions. Refer to the model list below to determine which features your printer supports.
Standard Features:
Interfaces RS-232Serial, 1284 Parallel.
Memory/Firmware Flash Memory.
Resident Character Sets US, UK, French, German, Italian, Spanish, Hebrew
Dual Cash Drawer Connectors for two Cash Drawers.
Paper Low Sensor (LED) indicator on front of printer.
Form In Sensor Optional Left Right or Dual available from factory.
Easy Access Setup Conguration Dip switches, located on case bottom.
Model specic features:
* FEED TYPE:
I - Independent feed printers provide either roll paper or validation media feed at
any given time depending on which print mode has been selected. This feature
saves roll paper media during validation printing.
C - Concurrent feed printers provide both roll paper and validation media feed at
the same time. This feature provides a roll paper copy of the printed validation
message when self-contained roll paper is used. Validation media is not required
for normal roll paper printing.
V - Validation only printers do not support roll paper printing functions.
MODEL REWIND RECEIPT VALIDATION FEED TYPE * CASE SIZE
4710 Y Y N - LONG 11.54”
4711 Y Y Y I LONG 11.54”
4712 Y Y Y C LONG 11.54”
4770 N Y N - SHORT 8.3”
4771 N Y Y I SHORT 8.3”
4772 N Y Y C SHORT 8.3”
4774 N N Y - SHORT 8.3”
A470 Users Guide
Pertech® 2006 3
Ordering Paper and Supplies
The following section lists the paper and supplies available for order. In addition to paper
and ribbons, parts, service and repair may be obtained by calling 800-800-6614.
Paper:
Paper Ply Part Number
One ............................................................................................................ 103292016
Two ............................................................................................................ 103292017
Three ......................................................................................................... 103292021
Ribbons:
Description Part Number
Standard Life Ribbon
Purple ink....................................................................................... 105109001
Black Ink ........................................................................................ 105109002
Long Life Ribbon
Purple Ink ...................................................................................... 105109008
Black ink ........................................................................................ 105109006
Purple Ink -- Black Case................................................................ 105108001
Black ink -- Black Case.................................................................. 105108002
Cables
Description Part Number
Adapter RS232 DB9F TO RJ45F Serial ........................................................ 106356005
Cable 48” RJ45M to RJ45M ......................................................................... 106155002
Cable 120”” RJ45M to RJ45M ...................................................................... 106155003
Documentation:
Title Part Number
A470 Transaction Printer: Setup Guide ....................................................... 220296
A470 Transaction Printer: Users Guide ........................................................ 220117
A470 Transaction Printer: Programming Manuals ....................................... 220282
A470 Transaction Printer: Parts Identication Manuals.......... Available On Request
Table of contents
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