Paxar Monarch 9825 User manual

Monarch

9825 Printer

This Quick Reference contains supply loading and general care and maintenance

procedures. For more detailed information, the Operator’s Handbook is on the

enclosed CD-ROM or can be downloaded from our Web site (www.monarch.com).

You can print this manual or order a hard-copy version (part number TC9825OH).

Connecting the Cables

The power supply automatically switches between 115V or

230V. There are no operator settings required.

1. Plug the power cable into the socket. Plug the other end of

the cable into a grounded electrical outlet.

2. Connect the communication cable into the appropriate port.

Secure the cable with the connecting screws (serial) or

spring clips (parallel).

If you are communicating with the host through the serial

port, make sure the printer's communication values match

those at the host. The factory default values are 9600 Baud,

8 bit data frame, 1 stop bit, no parity, and DTR flow control.

Set the communication values on the printer to match those

at the host.

3. Turn on the printer. Press ( I ) to turn on and ( O ) to turn

off the printer.

Using the Control Panel

The control panel has a two-line LCD display, 2 status

lights, and five buttons. The control panel displays error

codes/messages, and allows you to setup/configure the

printer.

Power: The printer shows a steady green light

when it is on.

Fault:The printer shows a steady amber light

when it is out of labels or ribbon, or

when you have a supply jam.

Feed/Cut:Prints a label in the on-demand mode, feeds a blank label if there

is no print job, and prints a label with error information that is

useful to your System Administrator if an error is displayed.

Enter/Pause: Pauses the current print job or resumes a paused print job.

Selects the displayed menu item.

Escape/Clear:When an error is present, clears the error. When a job (batch) is

printing, cancels the print job (batch). Enters the offline menu

mode or returns the display to the next higher menu.

lDisplays the previous menu item.

rDisplays the next menu item.

land rPrints test labels when you press the buttons at the same time.

Hold for one second and release.

Loading Labels or Tags

1. Open the cover.

2. Unlock the printhead by turning the retaining latch.

3. Lift printhead assembly using the printhead tab until the assembly locks into

place.

4. Place the roll of supply on the supply holder. For labels, the supply unrolls

from the top or the bottom. For tags, make sure the supply unrolls from the

bottom, because tag rolls are wound face in. Do not pick up the printer by the

supply holder.

Printhead

Tab

Deflector

Tab

5. Adjust the supply holder guides so the sides barely touch the roll. Make sure

the supply roll turns freely. If you are using fan-fold supplies, place the

supply stack behind the printer, label side facing up.

6. Push down on the supply lever to unlock the supply guides.

7. Lay the label strip across the supply guide so that a few inches extend past the

front of the printer. Tuck the supply under the nibs and in between the die cut

sensor.

For fan-fold supplies, lay the label strip over the supply holder and

across the supply guide so that a few inches extend past the front of the

printer. Tuck the supply under the nibs and in between the die cut sensor.

8. Adjust the supply guides so they touch the supply. Push up on the supply lever

to lock the supply guides into place.

Supply

Holder

Guides

Nibs

Die Cut Sensor

Supply

Lever

9. Hold the printhead assembly by the printhead tab while pressing down on the

printhead release.

10. Close the printhead by pressing down on the thumb well until you hear it click

into place.

11. Close the cover.

12. Press Feed/Cut to position the supply under the printhead.

Loading Labels for the Optional Peel Mode

Peel mode must be purchased separately. In peel mode, the printer separates the

backing paper from the label. The next label is not printed until the completed one

is removed from the printer. Make sure the printer is configured for on-demand

mode and the correct supply type. The minimum feed length is 1.5 inches for peel

mode. Hold the leading edge of peeled labels when printing on stock longer than

six inches. You must use non-perforated supplies for peel mode. Follow the steps

for loading supplies from the previous section. Then, follow these steps after you

close the printhead.

1. Remove the labels from the first 10 inches of the backing paper.

2. Press down on the exit cover tabs to open the exit cover on the front of the

printer.

3. Feed the backing paper over the peel bar.

4. Feed the backing paper through the lower opening of the exit cover. Close the

exit cover. Pull down firmly on the backing paper to remove any slack.

When removing the backing paper, pull up across the saw-toothed tear

edge. Make sure the backing paper tears at the edge.

5. Close the printer's cover.

6. Press Feed/Cut to position the supply under the printhead.

Adjusting the Wide/Narrow Knobs

You may need to adjust the two wide/narrow knobs according to the width of your

supply. For supply that is more than two inches, adjust the knobs to the wide

setting. For supply that is two inches or less, adjust the knobs to the narrow

setting. For linerless supply, use the narrow setting (knobs are up).

You must adjust both of the knobs to the same position.

If you experience ribbon smudging in cold, dry

environments, adjust the wide/narrow knobs to the

wide setting.

For wide supplies, push down and turn the

wide/narrow knobs clockwise with a screwdriver.

For narrow supplies, turn the wide/narrow knobs

counter-clockwise with a screwdriver until it pops

back up.

The adjustment is shown in the wide position.

Peel

Bar

Lower

Opening

Tear

Edge

Backing

Paper

Take-

up Core

Take-up Reel

Ribbon

Rollers

Loading Ribbon

1. Open the cover.

2. Unlock the printhead by turning the

retaining latch.

3. Lift printhead assembly using the printhead

tab until the assembly locks into place.

4. Push the deflector tab down.

5. Slide the extra ribbon core on the take-up

reel as far as it will go with the "Monarch

This End Out" writing facing out. Use your

empty ribbon core as the take-up core. The

take-up core only fits on the take-up reel

one way.

6. Remove the new ribbon from the package. Do not wrinkle or crush the new

ribbon.

7. Slide the ribbon onto the back reel as far as it will go with the "Monarch This

End Out" writing facing out. The ribbon roll only fits on the reel one way.

Carefully unwind a few inches of ribbon from the bottom of the roll.

8. Carefully feed the ribbon under both

ribbon rollers and printhead.

9. Align the ribbon and make sure it is

straight and centered throughout the

path.

10. Tape the ribbon to the take-up core. Do

not tape the ribbon to the take-up reel.

11. Rotate the take-up core until the leader

is past the printhead.

12. Remove any slack in the ribbon by turning the take-up reel clockwise.

13. Hold the printhead assembly by the printhead tab while pressing down on the

printhead release.

14. Close the printhead by pressing down on the thumb well until you hear it click

into place. Close the cover.

Deflector Tab

Printing

Before you print, make sure the printer is connected and ready to receive data.

1. Turn on the printer. Your printer is ready to receive and print batches when

you see

PRINT MODE

Ready

2. Download a format and a batch. Refer to the optional Packet Reference

Manual for information on downloading print jobs.

3. The printer prints a strip of labels.

4. Remove the printed labels. If the printer will be unused for extended periods of

time, we recommend leaving the printhead unlatched.

Clearing Jams

When you are printing and a jam occurs, the Fault light on the printer's front panel

blinks.

1. Turn off the printer and open the cover and printhead assembly.

2. If necessary, remove the label roll and ribbon.

3. Remove the jammed labels and reload the label roll.

4. Close the printhead assembly and turn on the printer.

5. Press Feed/Cut to position the supply under the printhead.

Cleaning

The rate and frequency at which you print determines how often

you must clean the printer. You may need to clean the printhead,

sensor, and platen roller:

♦if there is any adhesive build-up in the supply path.

♦after printing approximately 3 rolls of thermal transfer/thermal

direct/linerless supplies or after each ribbon.

♦daily if your printer is in an excessively dirty, hot, or humid

environment.

♦if you frequently receive supply error codes.

♦when you see voids or streaking in the print as shown.

Voids

Streaks

1. Turn off the printer and open the cover and printhead assembly.

2. Remove the label roll and ribbon (when cleaning the printhead).

3. Press down on the exit cover tabs to open the exit cover on the front of the

printer.

4. Clean the platen roller with a cloth

moistened with water. Turn the

platen roller with your finger and

run the cloth across it. Make sure

the platen roller is clean all the

way around.

5. Moisten a cotton swab with

isopropyl alcohol. Rub the cotton

swab across the peel bar and

remove any build-up.

6. Moisten another cotton swab with isopropyl alcohol. Rub the cotton swab

across the printhead and remove any build-up. You may need to use a

printhead CLEAN-STRIP if the printhead is extremely dirty or you see streaks

on the supply.

7. Rub the cotton swab across the supply sensor and die cut sensor and remove

any build-up.

8. Clean the build-up in the supply path.

9. Let the printer dry before you reload supplies.

10. Close the exit cover by pushing firmly on it. Both latches will click into place.

11. Close the cover and printhead assembly.

12. Turn on the printer.

13. Press Feed/Cut to position the supply under the printhead. Resend your

format, batch, and check digit packets.

Platen

Roller

Printhead

Supply

Sensor

Peel

Bar

Troubleshooting

This section provides solutions to minor printing problems.

Problem Action

Error message appears

during startup Turn off the printer, wait fifteen seconds and

then turn on the printer. Call Technical Support

if the error message reappears.

Does not print. Check supply, check ribbon, send a corrected

format and batch packet.

Does not feed. Set wide/narrow knobs correctly.

Partially printed data. Clean the printhead, send a corrected format

packet.

Printing shadows or smears. Clean the printhead, change supply, check

ribbon.

Light Printing. Change supply, adjust the print contrast, check

wide/narrow knobs, check ribbon.

Heavy Printing. Clean the printhead, change supply, adjust the

print contrast, check wide/narrow knobs, check

ribbon.

Voids in printing. Clean the printhead, change supply type, check

ribbon.

Serial bar codes do not

scan. Leave printhead unlatched when not in use, use

a print speed of 2.5 IPS, adjust the print

contrast.

Backing paper is wrapped

around platen or peel roller. Carefully remove the backing paper. Make sure

the backing paper tears at the saw-toothed tear

edge when using backfeed and peel mode.

Blank labels print or 750

series errors. Clean supply sensors.

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