Opex Eagle Remittance Processor User manual

of these materials may be reproduced, published, or stored in a database or retrieval system, other than for its

intended use without the express, written consent of OPEX Corporation.

September 2021

Eagle™ Operator Manual

WARNING

Read this manual thoroughly before attempting to operate or service this

equipment. Keep a current copy for your reference.

5069300 Revision 21-01 Original Instructions

Eagle™ Remittance Processor

2 Contacting OPEX

Eagle Operator Manual

OPEX Corporation

Contacting OPEX

For technical support:

OPEX Technical Support

835 Lancer Drive

Moorestown, NJ 08057 USA

Americas: 1 800.673.9288 -OR- 856.727.1950

EMEA: +1 800.673.9288

Australia: +1 800.945247

[email protected]

Please have the model name and serial number of the product ready (see

“Product Label” on page 14).

For other inquiries:

OPEX® Corporation

305 Commerce Dr.

Moorestown, NJ 08057-4234 USA

Tel: +1 856.727.1100

Fax: +1 856.727.1955

https://www.opex.com/

If you find errors, inaccuracies, or any other issues or concerns with this

document, please contact the OPEX Technical Writers via email at:

[email protected]

For help with opexservice.com website-related issues, please contact the

OPEX Web Developers via email at: GroupW[email protected]

Document History 3

Eagle Operator Manual

OPEX Corporation

Document History

Doc

Rev Date Changes (click blue text to go to that page)

21-01 Sept. 27, 2021

Complete overhaul of existing manual. This includes

bringing it up to modern formats, updating to the

current version of the machine and software, and

correcting various issues throughout.

4 Table of Contents

Eagle Operator Manual

OPEX Corporation

Table of Contents

Chapter 1

Introduction

1.1. About the Manual .................................................................................... 8

1.1.1. Manual navigation aids .................................................................... 8

1.2. Safety Message Conventions ................................................................. 9

Chapter 2

Safety

2.1. Safety Guidelines .................................................................................. 12

2.2. Emergency Stop Buttons ...................................................................... 13

2.3. Machine Labels ..................................................................................... 14

2.3.1. Product Label ................................................................................ 14

2.3.2. Pinch Point Caution Label ............................................................. 15

2.4. Enclosed paper path ............................................................................. 16

2.5. Interlock system .................................................................................... 17

Chapter 3

Overview

3.1. What Does It Do? .................................................................................. 20

3.2. Module Descriptions ............................................................................. 21

3.3. Input, Output, and Control Locations .................................................... 22

3.3.1. Input Locations .............................................................................. 22

3.3.2. Output Locations ........................................................................... 24

3.3.3. Control Locations .......................................................................... 26

3.4. Operator Station .................................................................................... 29

3.4.1. Host Computer .............................................................................. 30

3.5. The Paper Path ..................................................................................... 31

3.5.1. Jobs ............................................................................................... 39

3.5.2. Factors affecting processing rates ................................................ 39

Table of Contents 5

Eagle Operator Manual

OPEX Corporation

3.5.3. Operator accounts ......................................................................... 41

3.6. Specifications ........................................................................................ 42

Chapter 4

Operating the System

4.1. Turning the Power On/Off ..................................................................... 46

4.2. Opening the Host software ................................................................... 47

4.3. Navigating the Host software ................................................................ 48

4.4. Closing the Host software ..................................................................... 49

4.5. Running Jobs ........................................................................................ 50

4.5.1. Selecting a job ............................................................................... 50

4.5.2. Loading envelopes ........................................................................ 53

4.5.3. Starting the job .............................................................................. 55

4.5.4. Using the Run screen .................................................................... 59

4.5.5. Stopping and Resuming a Job ...................................................... 66

4.5.6. Clearing jams ................................................................................ 67

Chapter 5

Maintenance

5.1. Cleaning the System ............................................................................. 74

5.1.1. Acetone ......................................................................................... 74

5.1.2. Alcohol ........................................................................................... 74

5.1.3. Detergent-based cleaners ............................................................. 74

5.1.4. Shift maintenance .......................................................................... 75

5.2. Dust Collection and Air Filtration System Maintenance ........................ 78

5.2.1. Pickup locations ............................................................................ 78

5.2.2. Air Scrubber Unit ........................................................................... 79

5.2.3. Power and electrical safety ........................................................... 79

5.2.4. Maintenance .................................................................................. 79

5.3. Managing Operator Accounts ............................................................... 81

5.3.1. Creating operator accounts ........................................................... 81

5.3.2. Modifying/deleting operator accounts ............................................ 82

5.4. Printer Cartridge Maintenance .............................................................. 83

6 Table of Contents

Eagle Operator Manual

OPEX Corporation

5.4.1. Replacing printer cartridges .......................................................... 83

5.4.2. Purging the print heads ................................................................. 86

Appendix A

Statistics

A.1. Statistics Overview ............................................................................... 88

A.2. Creating a report ................................................................................... 89

A.2.1. Overall System Performance Measures ....................................... 91

A.2.2. Performance Details ..................................................................... 93

A.2.3. Overall Jam Data .......................................................................... 94

A.2.4. Jam/Stop Information .................................................................... 94

A.3. Backing Up Statistics ............................................................................ 95

A.3.1. Restoring Statistics ....................................................................... 95

Appendix B

Outsorts, Reunites, and Rejects

B.1. Outsorts ................................................................................................ 98

B.2. Reunites ............................................................................................. 100

B.3. Rejects ................................................................................................ 102

Glossary

G.1. List of Acronyms ................................................................................. 104

G.2. List of Terms ...................................................................................... 105

Eagle

Operator Manual

1. Introduction

1.1. About the Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

1.1.1. Manual navigation aids . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

1.2. Safety Message Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

8 Introduction

Eagle Operator Manual

OPEX Corporation

1.1. About the Manual

This manual contains information about the OPEX Eagle Remittance

Processor and its operational procedures and safety-related components,

including:

•safety information, safety hazards and precautions

•main component identification and function

•system specifications

•minor maintenance and cleaning

This information is intended for use by the main operator of the Eagle machine.

The operator can power up the machine, start a job and feed product onto the

conveyor for sorting into bins. They can also perform minor maintenance. Read

all information thoroughly before attempting to operate or service this

equipment.

This manual will be updated to reflect equipment design changes, part number

changes, or to correct errors (a table detailing the document revision history

can be viewed on page 3). Be sure to retain the latest electronic release of the

manual for your reference. The latest release can be downloaded in PDF

format at www.opexservice.com.

1.1.1. Manual navigation aids

This manual is designed primarily for use on a tablet device. To improve

navigation, the manual contains blue underlined links you can click on or tap to

go directly to a particular page or web address. In addition, all items in the

“Table of Contents” as well as the bookmarks in the side bar of the PDF file can

be clicked or tapped to navigate directly to a particular page. Make sure to use

the latest version of Adobe® Acrobat Reader®* for optimal performance.

*Adobe and Acrobat Reader are registered trademarks of Adobe Systems Incorporated.

Introduction 9

Eagle Operator Manual

OPEX Corporation

1.2. Safety Message Conventions

This manual uses the following conventions to alert you about safety hazards

associated with certain procedures and situations. Please be aware of these

conventions when reading the manual and operating the equipment:

DANGER

Indicates a hazardous situation that, if not avoided, will result in death or

severe injury. The use of this signal word is limited to the most extreme

situations.

WARNING

Indicates a hazardous situation that, if not avoided, could result in death or

serious injury.

CAUTION

Indicates a hazardous situation that, if not avoided, could result in minor or

moderate injury.

NOTICE

Indicates information considered important, but not hazard related (e.g.

messages relating to property damage).

10 Introduction

Eagle Operator Manual

OPEX Corporation

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Table of contents

Opex Eagle Remittance Processor User manual

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