Olivetti MF22 User manual

d-Color MF22 Printer Controller

Color Copier

SERVICE MANUAL

Code Y103290-2

PUBLICATION ISSUED BY:

Olivetti Tecnost S.p.A.

77, Via Jervis - 10015 Ivrea (TO)

Italy

Ver1.0 Mar. 2004

Y103290-2 Service Manual i

I GeneralII MaintenanceIII Adjustment/SettingIV Troubleshooting

CONTENTS

I General

1. Controller specifications.......................................................................................1-1

1.1 Supporting client specifications.........................................................................1-2

II Maintenance

1. Checking the controller firmware version.............................................................2-1

2. Firmware rewriting................................................................................................2-1

2.1 Preparations for updating the firmware..............................................................2-1

2.1.1 Service environment.....................................................................................2-1

2.1.2 Application to be used..................................................................................2-1

2.1.3 Installing the Cygwin.....................................................................................2-1

2.1.4 Writing into the Compact flash......................................................................2-3

2.2 Updating procedures of firmware ......................................................................2-5

2.2.1 Updating method..........................................................................................2-5

2.2.2 Action When Data Transfer Fails ..................................................................2-6

III Adjustment/Setting

1. Checking the external interface operation mode setting ......................................3-1

2. Setting for Printer Management Utility Remote Care...........................................3-1

2.1 Setting procedures.............................................................................................3-1

2.2 “Server Set (RD)” settings.................................................................................3-1

2.2.1 E-mail reception settings..............................................................................3-1

2.2.2 E-mail transmission settings.........................................................................3-2

2.2.3 Checking the E-mail Transmission/Reception Settings ................................3-2

2.3 Supplementary information: Log check.............................................................3-3

2.3.1 Example of successful test transmission/reception:.....................................3-3

2.4 Connection with Printer Management Utility

Remote Care Device Management Server........................................................3-3

IV Troubleshooting

1. Checking the system configuration ......................................................................4-1

2. Status codes ........................................................................................................4-1

3. Troubleshooting procedures.................................................................................4-1

3.1 Unable to print over the network........................................................................4-1

3.2 Unable to transmit data through Scan to FTP....................................................4-3

3.3 Unable to transmit data through Scan to E-Mail/Internet FAX...........................4-4

Ver1.0 Mar. 2004

ii Service Manual Y103290-2

I GeneralII MaintenanceIII Adjustment/SettingIV Troubleshooting

3.4 E-mail does not reach the destination when transmission through

Scan to E-Mail/Scan to Internet FAX is completed............................................4-5

3.5 Data cannot be received in Internet FAX...........................................................4-5

Ver.1.0 Mar. 2004 Controller specifications

Y103290-2 Service Manual 1-1

I General

1. Controller specifications

Type Built-in type controller

Print Speed * B&W :35 ppm

Color :22 ppm

Printer Language PCL5c

CPU MPC8245-350MHz (using the main unit's CPU)

Program ROM 16 MB (8 MB ×2); *Including 46 internal fonts.

RAM 256 MB

Host Interface Ethernet (10/100BASE-TX, RJ-45)

IEEE1284 (Compatible/Nibble/ECP)*2

Network Protocol

IPX/SPX (Auto, Ethernet II, 802.2, 802.3, 802.3 SNAP)

NetBEUI

TCP/IP

SMTP. POP3, FTP, SNMP, HTTP 1.1

DHCP, ARP/ICMP, BOOTP

SLP

Network Print Service

Pserver (NDS) ... NetWare 4.x, 5.x, 6.x

Pserver (Bindery) ... NetWare 4.x

NDPS ... NetWare 5.x, 6.x

SMB

RAW Port Printing (Port 9100: To be changed from Page Scope Light)

IPP 1.1

LPD

IFAX to print

Data that can be received

Resolution: 200 ×100, 204 ×98, 200 ×200, 204 ×196,

204 ×391, 300 ×300, 400 ×400, 408 ×391

Size: Letter, Legal, Ledger, A4, B4, A3

Color Mode: Monochrome

Compression method: MH, MR, MMR

Network Scan Func-

tions

Scan to FTP with URL Notification

Scan to PC with URL Notification

Scan to E-Mail

Scan to HDD with URL Notification

TWAIN

Scan to IFAX

Data to be transmitted

Resolution: 200 ×200

Size: A4/Letter/Legal

Color Mode: Monochrome

Compression method: MH

Software Accessories

(1) Drive CD PCL5c Printer Driver, TWAIN Driver, Front Manager, BOX Utility

OS: Windows98/98SE/Me, NT4.0, 2000, XP, Server2003

Software Accessories

(2) Page Scope Web Connection has been built into the controller firmware.

Compatible Paper

Size Max. standard paper size A3 Wide

Resolution 600 ×600 dpi

Power Requirements Shared with main unit

Controller specifications Ver.1.0 Feb. 2004

1-2 Service Manual Y103290-2

I General

*1:When printing one side of the same A4 original

*2:The optional Local Interface Kit (EK-501) is required.

*3:If the controller option is not specified, the optional Hard Disk (HD-501) must be installed

on the main unit in order for the “Store to HDD” settings (printer driver settings), “Set

Numbering” function (printing with distribution numbers), the Scan to HDD operation,

and the box function to be used. (In order to use the “Set Numbering” function, the 256

MB Expanded Memory Unit (EM-301) must also be installed.)

1.1 Supporting client specifications

*1:The optional Local Interface Kit (EK-501) is required.

Operating Environ-

mental Requirements 10 - 30 °C

15 - 85 %

Fonts

Internal fonts:

Outline font: 45Agfa Intellifont: 35

TrueType font: 10

Bitmapped font: 1

Screen Font: 110 TrueType (Font Manager)

Options Not available *3

PC IBM PC and its compatible

RAM 64 MB or more (128MB or more for XP)

OS Windows 98/98SE, Windows Me, Windows 2000,

Windows XP, Windows NT 4.0, Windows Server 2003

Interface With a network connec-

tion

Connection

method Ethernet 10Base-T/100Base-TX

Protocols TCP/IP, NetBEUI,

IPX/SPX (NetWare 4.x, 5.x, 6.x)

With a parallel connection IEEE1284 (Compatible/Nibble/ECP)*1

Browser The following browser is required to use Page Scope Web Connection:

Netscape Communicator version 4.5 or later (Java-compliant)

Internet Explorer version 5.5 or later (Java-compliant)

Ver.1.0 Mar. 2004 Checking the controller firmware version

Y103290-2 Service Manual 2-1

II Maintenance

1. Checking the controller firmware version

• The version of the controller firmware can be checked on the control panel of the

machine.

Call the Tech. Rep. Mode to the screen.

Touch [ROM Version].

Touch [2].

Check the versions of the following.

2. Firmware rewriting

2.1 Preparations for updating the firmware

2.1.1 Service environment

• OS: Windows2000

• Drive which enables writing/reading of Compact flash

• Compact flash (with 64MB or more)

2.1.2 Application to be used

• Cygwin (Free software)

2.1.3 Installing the Cygwin

• The software for writing the Firmware into Compact flash is installed into the PC.

Execute the Self-uncompressing-file “Cygwin_set.exe” to develop it into the optional

directory.

Execute the “setup.exe” inside the developed folder to start installing.

NOTES

• Except for the selection of “Install from Local Directory”, carry out installing

according to the instruction from Installer during installing.

• Do not change the Default “c:\cygwin”for the address to be installed.

After installing, open the Property of “My Computer”, and click the “Environment Vari-

ables” of “Advanced” tab.

Controller NM

DSS MIO

DPS MIOM

Demo Page Font

Firmware rewriting Ver.1.0 Mar. 2004

2-2 Service Manual Y103290-2

II Maintenance

Click the “New” in System Variable Setting.

Set the following two values as the Windows Environmental Variable.

4036fs2620e0

Variable Name Variable Value

CYGWIN ntsec

HOME /home/username

4036fs2621e0

Ver.1.0 Mar. 2004 Firmware rewriting

Y103290-2 Service Manual 2-3

II Maintenance

2.1.4 Writing into the Compact flash

Put the data of Firmware in the optional directory.

(C:\TSS2 in the below figure)

NOTE

• The file name of Firmware data consists of the “Release

Date_Version_CHECKSUM-****.exe”.

Double-click the Firmware data, and specify the directory to be uncompressed, and

then uncompress it.

NOTE

• When old Firmware is still left in the specified directory to be uncompressed,

delete it before uncompressing.

Mount the Compact flash on the PC, and check the Drive name, which was recognized

in the Windows.

(F-Drive in the following figure)

Click “Start”→“Program”→“Accessories”→“Command prompt” to open the Command

prompt.

Use the Command prompt to move into the uncompressed directory.

4036fs2622e0

4036fs2623e0

Firmware rewriting Ver.1.0 Mar. 2004

2-4 Service Manual Y103290-2

II Maintenance

Specify the Drive of Compact flash, which was recognized through the procedure 3,

and execute the “mkcf.bat”.

(Input the C:\TSS2\card_work>mkfc f (Drive number) in the below figure, and push the

“Enter”.)

Once the “mkcf.bat” is executed, data writing into the Compact flash is started.

Upon completion of writing, CHECKSUM is executed. If CHECKSUM value is precisely

matched, “VERYFY OK” appears.

Remove the Compact flash from PC.

NOTE

• When removing the Compact flash, be sure to check if data is written as normal

and then remove it according to the precise removing method.

4036fs2624e0

4036fs2625e0

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