Nortel NorStar M7310 Operating instructions

Norstar

Modular Plus Release 5

Quick Programming Guide

Published by Nortel Networks on behalf of British Telecommunications PLC. All

possible care has been taken in the preparation of this publication, but British

Telecommunications PLC assumes no liability for any inaccuracies that may occur.

British Telecommunication PLC reserves the right to make changes without notice both

to this publication and to the product that it describes.

No part of this publication may be reproduced, transmitted, transcribed, stored in a

retrieval system, or translated into any human or computer language in any form or by

any means without prior written permission of British Telecommunications PLC.

If you find any errors in this publication, or would like to make suggestions for its

improvement, please write to:

British Telecommunications

Norstar Product Manager

6th Floor, Parker Tower

43-49 Parker Street

London, WC2B 5PS

British Telecom is a registered trademark of:

British Telecommunications PLC

Registered Office 81, Newgate Street

London, EC1A 7AJ

Registered in England, Number 1800000

Meridian, Companion, and Norstar are trademarks of Nortel.

Meridian Norstar Business Communication System is manufactured by Nortel.

This document is for use with Modular Plus Release 5 Norstar UK.

P0607111 Issue 01

Printed in Canada

This Nortel documentation is protected by copyright. It cannot be copied in any form

or medium except pursant to the Nortel Licence to Copy Documentation (“Licence”).

If a licence has been purchased, it is enclosed with this copy of Nortel documentation.

Table of Contents

SECTION I: GENERAL INFORMATION

Getting Started ..................................................................................................... 5

TELEPHONE PROGRAMMING BUTTONS

PROGRAMMING OVERLAYS

TELEPHONE FEATURES AND KEYS

DISPLAY AND DISPLAY KEYS

USING THE KEYPAD TO ENTER LETTERS

CONVENTIONS

To begin a programming session....................................................................... 9

BASIC PASSWORD

SYSTEM ADMINISTRATOR PASSWORD

SYSTEM ADMINISTRATOR PLUS PASSWORD

ENDING A PROGRAMMING SESSION

PROGRAMMING MAP FOR PASSWORDS

SECTION II: PROGRAMMING USING THE BASIC PASSWORD

Time and Date..................................................................................................... 11

CHANGING THE TIME AND DATE SETTINGS

PROGRAMMING MAP FOR TIME AND DATE

SECTION III: PROGRAMMING USING THE SYSTEM ADMINISTRATOR

PASSWORD

Pickup Groups.................................................................................................... 13

ASSIGNING AN EXTENSION

ANSWERING AN EXTENSION

PROGRAMMING MAP TERMINALS AND EXTENSIONS

SECTION IV: PROGRAMMING USNG THE SYSTEM ADMINISTRATOR PLUS

PASSWORD

Line Access ........................................................................................................ 15

LINE ASSIGNMENT

LINE APPEARANCES

PROGRAMMING MAP FOR LINES

Restrictions......................................................................................................... 18

SELECTING A FILTER OR ADDING RESTRICTIONS AND EXCEPTIONS TO AN EXTENSION

ASSIGNING A DIALLING FILTER TO A LINE

ASSIGNING A RESTRICTION FILTER TO AN EXTENSION

PROGRAMMING MAP FOR LINE RESTRICTIONS

Table of Contents

PROGRAMMING USING THE SYSTEM ADMINISTRATOR PLUS PASSWORD

(continued)

Speed Dial ...........................................................................................................22

SHORTCUTS

PROGRAMMING A SYSTEM-WIDE SPEED DIAL CODE

SELECTING A LINE FOR THE NEW SPEED DIAL CODE

CHOOSING THE SPEED DIAL DISPLAY FORMAT

PROGRAMMING A NAME FOR THE SPEED DIAL CODE

CONFIRMING THE DIALLING RESTRICTIONS

PROGRAMMING MAP FOR SYSTEM SPEED DIAL

Call Forward No Answer ....................................................................................26

PROGRAMMING MAP FOR TERMINAL CAPABILITIES

Call Forward on Busy.........................................................................................28

PROGRAMMING MAP FOR TERMINAL CAPABILITIES

Naming Extensions ............................................................................................30

PROGRAMMING MAP FOR NAMING EXTENSIONS

Moving Extensions .............................................................................................32

PROGRAMMING MAP FOR SETTING SYSTEM SETTINGS

Ringing Service...................................................................................................34

TURNING RINGING SERVICE ON OR OFF

PROGRAMMING MAP FOR SERVICES

SECTION V: Reference

Programming map (System Administrator Plus password)...........................36

SECTION 1

Getting Started

TELEPHONE PROGRAMMING BUTTONS

You will note that your Business Series Terminal (BST) has different icons on the keycaps than the

Norstar telephones. This table shows how the icons compare between the telephones.

The Norstar Modular Plus Quick Programming Guide is a quick reference when you need information

about some of the more commonly-used features on this system.

For more detailed information, refer to the System Administration Guide. It contains everything needed

to gain access to and to programme the many features of the system.

PROGRAMMING OVERLAYS

Before you begin programming, you need to prepare the system. Start by placing the programming

overlay over the appropriate keys on your programming set, as shown in the diagrams below.

The T7316E, shown below, and the T7316 are the Business Series Terminals that can be used for

programming.

Button Name

Business Series Terminals

T7000, T7100, T7208, T7316,

T7316E

M7000, M7100N, M7208N,

M7310N, M7324N

Feature ≤ƒ or ƒ

Handsfree

Mute

Bottom right button.(T7208)

Mute: (T7316/T7316E)

Handsfree: (T7316E)

Hold ≥˙

≥(T7000)

˙or ˙

≥(M7000)

Release ®® or ™

Business

Series

Terminal

Programming

overlay

Heading

Back

Show

Heading

Back

Show

T7316E

programming

buttons

T7316

programming

buttons

Getting Started

The four keys covered by the overlay have special functions for programming features on your system.

When one of the keys is active, the indicator next to it is lit with a ªor a º. Once you end the

programming session, the keys return to their usual call functions.

The four keys are:

–shows you the heading for the current level

“moves you back one item at the current level

≠shows you the first setting within the level

‘moves you one item forward at the current level

Heading

Back

Show

Norstar

Programming

Overlay

M7310N

M7310

Heading

Back

Show

Norstar Programming Overlay M7324N

M7324

Getting Started

TELEPHONE FEATURES AND KEYS

Take a few moments to look over your extension and become familiar with the key layout. Unlike the

M7310N, the M7324N, T7316 and T7316 telephones do not have a shift key (5) or dual memory keys

(6). An explanation of each key follows the diagrams below.

DESCRIPTION

Keypad Used to dial numbers when you make a call and to enter numbers

and letters when you programme your extension.

Display Shows instructions and numbers when you use or programme

the extension.

Display keys Activates the instruction that appears on the display above it.

Memory keys Activates a number or feature code stored in the key.

Dual memory keys Allows you to store two numbers or feature codes

(M7310N only).

Shift key Allows you to use the number or feature code stored in the

secondary memory of the dual memory key (M7310N only)

Feature key

(≤, ƒ or ƒ)

Allows you to enter a feature code while using or programming

the telephone.

M7310N M7324N

T7316E

T7316

Getting Started

DISPLAY AND DISPLAY KEYS

Use the keys below the display to set and select options. Their functions change depending on the

features you programme. Some display options include ADD, CHANGE, OK and DOWN.

USING THE KEYPAD TO ENTER LETTERS

Use the keypad to enter both letters and numbers. For example, to name a Speed Dial code “Terry,”

repeatedly press the number on the keypad that represents the first letter of the name until that letter

appears on the display. In this example, press the keypad number 3 two times for “E.”

CONVENTIONS

Boxed numbers indicate keypad numbers. Examples are ﬂﬂ‹.

Boxed words indicate actual buttons. Examples are ≤or ®.

Underlined words indicate display key choices. When you see ADD or CHANGE, for example, push the

button underneath the word that is shown on the display.

Hold key

(˙, ˙,

≥)

Puts an active call on hold.

Release key

(®, ™)

Hangs up an active call or ends programming.

Mute key Mutes handset and microphone.

Only available on T7316 and T7316E keystations.

Handsfree key Turns on speaker so user does not have to pick up handset or use

headset. Only available on T7316E keystations.

Headset key Allows user to use switch between headset and handset answer

mode without removing headset.

Only available on T7316 and T7316E keystations.

DESCRIPTION

Contrast level 2

DOWN UP OK

Display text

Instruction for display key

Display key

press four times for the number 3

press once for the letter D

press twice for the letter E

press three times for the letter F

To begin a programming session

BASIC PASSWORD

This allows routine programming of individual extensions.

SYSTEM ADMINISTRATOR PASSWORD

This allows access to most of the settings for administration programming.

Using either of the passwords described above, you can programme the system beginning with “Terminal

and Extensions” (Terminals&Extns). Press ‘repeatedly to scroll through programme options

including:

•Terminal&Extns

•Lines

• Services

• Sys Speed Dial

• Passwords

• Time & Date

• System prgrming

ACTION VISUAL DISPLAY

1. Place the programming overlay over the appropriate buttons on

your programming telephone (refer to "PROGRAMMING

OVERLAYS" on page 5).

1 Jan 1:00 am

2. Press ≤. Feature:

3. To programme the TIME code (time and date), enter

••°›ﬂ‹ (the TIME code), followed by

¤¤‡›¤. Using this example, the display shows:

Hour: 12:00

NEXT CHANGE

ACTION VISUAL DISPLAY

1. Place the programming overlay over the appropriate buttons on

your programming telephone (refer to "PROGRAMMING

OVERLAYS" on page 5).

1 Jan 1:00 am

2. Press ≤. Feature:

3. Using the keypad, enter the System Access code:

••¤ﬂﬂ‹››.

Password:

RETRY

4. Enter your password: ¤‹ﬂ›ﬂ.

Press RETRY if you enter the password incorrectly.

Terminals&Extns

To begin a programming session

SYSTEM ADMINISTRATOR PLUS PASSWORD

This allows access to all administration settings as well as several installer settings.

When you use the System Administrator Plus password, you can access all the programme options

shown on the previous page, as well as the following:

• Software Keys

• Maintenance

• Usage Metrics

ENDING A PROGRAMMING SESSION

PROGRAMMING MAP FOR PASSWORDS

ACTION VISUAL DISPLAY

1. Place the programming overlay over the appropriate buttons on

your programming telephone (refer to "PROGRAMMING

OVERLAYS" on page 5).

1 Jan 1:00 am

2. Press ≤. Feature:

3. Using the keypad, enter the System Access code:

••¤ﬂﬂ‹››.

Password:

RETRY

4. Enter your password: ‡¤‡ﬁ°‡.

Press RETRY if you enter the password incorrectly

Terminal&Extns

ACTION VISUAL DISPLAY

1. Press ®.End of session

2. After a few seconds, the date and time reappear on the display. 1 Jan 1:00 am

Hospitality

Desk pswd 4677 (HOSP)

ˆNext Cond None

ˆ Show

Call Log pswds

ˆShow, Show extn#

ˆShow, Log pswd

Progrming pswds

SysAdmin+ (727587)

ˆNext Sys admin (23646)

ˆNext Basic (22742)

Passwords ˆ Show

ˆ Show

COS pswds

ˆShow, Show pwd#

Reg. pswd 72346

ˆ Next

Note:

The ˆsymbol means ‘Press’. For example,

Press Show, Press Next, or Press Heading.

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