Nortel Meridian Mail User manual

Modular Option EC

Meridian Mail

Installation Quick Reference Guide

Product Release 13 Standard 1.0 November1999

P0907859

Modular Option EC

Meridian Mail

Installation Quick Reference Guide

Publication number: P0907859

Product release: 13

Document release: Standard 1.0

Date: November 1999

Printed in the United States of America

Information is subject to change without notice. Nortel Networks reserves the right to make changes

in design or components as progress in engineering and manufacturing may warrant.

MERIDIAN, MERIDIAN 1, MERIDIAN MAIL, SL-1, SL-100, DMS-100, SUPERNODE, NORTEL

NETWORKS, and NORTEL NETWORKS HOW THE WORLD SHARES IDEAS are trademarks of

Nortel Networks. TANDBERG is a trademark of Tandberg O/S. VIPER is a trademark of Archive

Corporation. SEAGATE is a trademark of Seagate Technology Inc. U.S. ROBOTICS and US

ROBOTICS are trademarks of 3Com. RACAL is a trademark of Racal Electronics Plc. HAYES is a

trademark of Hayes Microcomputer Products Inc. UDS is a trademark of Universal Data Systems,

Inc. MAXTOR is a trademark of Maxtor Corp. DEC is a trademark of Digital Equipment Corp.

HEWLETT-PACKARD is a trademark of Hewlett-Packard Company.

Standard 1.0 ModularOptionECInstallationQuickReferenceGuide November 1999

iii

Standard 1.0 ModularOptionECInstallationQuickReferenceGuide November 1999

Publication history

November 1999 The Modular Option EC Installation Quick Reference Guide

is released as Standard 1.0.

This guide documents Release 13 of Meridian Mail for the

Modular Option EC platform. This release makes all previous

editions obsolete.

January 1998 The Modular Option EC Installation Quick Reference Guide

is released as Standard 1.0. This Guide documents Release 12

of Meridian Mail for the Modular Option EC platform. This

release makes all earlier editions obsolete.

August 1995 The Modular Option EC Installation Quick Reference Guide

is released as Standard 1.0. This Guide documents Release 10

of Meridian Mail for the Modular Option EC platform. This

release makes all earlier editions obsolete.

iv Publication history

Standard 1.0 ModularOptionECInstallationQuickReferenceGuide November 1999

Contents

About this guide i

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii

References. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii

Warnings and cautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

1Switch software requirements 1-1

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Network Message Services . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Hospitality Voice Services. . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Property Management System . . . . . . . . . . . . . . . . . . . . . . . 1-5

2Site survey checklist 2-1

3Assembly overview 3-1

Overview of installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

4Configuring the mass storage units 4-1

Verify disk and tape drive jumpers and terminators . . . . . . . 4-3

Tape drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

5Installing a one-node system 5-1

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Verify backplane switches, EVB terminator, and address

shroud jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Location of backplane switches, shrouds, and terminators. . 5-5

Location of components in the module. . . . . . . . . . . . . . . . . 5-6

ii Contents

Standard 1.0 Modular Option EC Installation Quick Reference Guide November 1999

6Installing a two-node system 6-1

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

Verify backplane switches, EVB terminator, and address

shroud jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3

Location of components in a module . . . . . . . . . . . . . . . . . . 6-6

Location of the printed circuit packs. . . . . . . . . . . . . . . . . . . 6-9

7InstallingtheMeridianMailtoMeridian1interface

7-1

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

Install the network loop hardware. . . . . . . . . . . . . . . . . . . . . 7-3

Install the AML interface card . . . . . . . . . . . . . . . . . . . . . . . 7-8

Install the AML cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-13

8Installing peripheral devices and cabling 8-1

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2

Overview of installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3

BIX block cabling for peripheral devices . . . . . . . . . . . . . . 8-18

Data ports and connectors . . . . . . . . . . . . . . . . . . . . . . . . . . 8-22

Configure the administration terminal . . . . . . . . . . . . . . . . 8-24

9Configuring the Meridian 1 for Meridian Mail9-1

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2

Checking the CPU ROM daughterboard. . . . . . . . . . . . . . . . 9-4

Configuring the AML link . . . . . . . . . . . . . . . . . . . . . . . . . . 9-6

Defining Meridian Mail in the customer data block . . . . . . 9-11

Configuring the trunk route data block (NMS only). . . . . . 9-16

Defining the Meridian Mail primary ACD queues . . . . . . . 9-17

Defining the Meridian Mail secondary ACD queues . . . . . 9-19

Programming the network loop. . . . . . . . . . . . . . . . . . . . . . 9-20

Verifying the network loop operation . . . . . . . . . . . . . . . . . 9-21

Adding ACD agents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-22

Enabling the AML. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-25

Set call routing options for user telephone sets. . . . . . . . . . 9-28

Saving Meridian 1 changes . . . . . . . . . . . . . . . . . . . . . . . . . 9-31

Contents iii

Standard 1.0 Modular Option EC Installation Quick Reference Guide November 1999

10 Starting up and configuring Meridian Mail 10-1

Starting up Meridian Mail. . . . . . . . . . . . . . . . . . . . . . . . . . 10-2

iv Contents

Standard 1.0 Modular Option EC Installation Quick Reference Guide November 1999

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