Nortel NN10042-116 User manual

Carrier VoIP

Nortel IP Phone WLAN Handset

User Guide (CICM)

Release: CICM 10.1

Document Revision: 04.01

www.nortel.com

NN10042-116

Carrier VoIP

Release: CICM 10.1

Publication: NN10042-116

Document status: Standard

Document release date: 4 July 2008

Printed in Canada, the United States of America, and the United Kingdom

LEGAL NOTICE

While the information in this document is believed to be accurate and reliable, except as otherwise expressly

agreed to in writing NORTEL PROVIDES THIS DOCUMENT "AS IS" WITHOUT WARRANTY OR CONDITION OF

ANY KIND, EITHER EXPRESS OR IMPLIED. The information and/or products described in this document are

subject to change without notice.

Nortel, the Nortel logo, Business Made Simple and the Globemark are trademarks of Nortel.

All other trademarks are the property of their respective owners.

Contents

New in this release 9

Features 9

Other changes 9

Overview 11

IP Phone 221x handset controls 11

IP Phone handset description 12

IP Phone handset controls 18

IP Phone handset display 19

Power off 20

Standby states 20

Active/off-hook state 20

Active/idle state 20

Error state 21

Active call state 21

Push-to-talk state 21

IP Phone handset modes of operation 21

Active 21

Active Idle 22

Config Menu 22

Error 22

Handset Switchover 22

Message Alert 23

Push-to-talk (PTT) 23

Standby 23

IP Phone handset status indicators, icons, and softkeys 24

Inbox 27

Outbox 27

Hardware requirements 28

2245 server 28

Communication Server (CS) 2000 and 2100 28

2246 Application Gateway 28

Access Point (AP) 28

Wireless Security Switch (WSS) 29

UNIStim Security 29

Carrier VoIP

Nortel IP Phone WLAN Handset User Guide (CICM)

NN10042-116 04.01 Standard

4 July 2008

WLAN Charger 29

Firmware for the WLAN Handset 6100 Series 29

CICM menu system 33

CICM main menu 33

Logoff 34

Audio 34

Language 34

User 35

History 35

Diagnostics 35

IP Phone WLAN handset menus 37

Function key menu 37

User Option menu 38

Turn the handset on and off 41

Turning on the handset 41

Turning off the handset 42

Logging on 43

Logging off 45

Using the Audio menu 47

Using the main menu 49

Use the CICM Feature menu 51

Navigating the Feature menu 51

Using the Assign menus 52

Labeling a feature key 54

Using the Options menus 54

Auto Hide 56

Resetting the feature keys to their defaults 57

Testing the local mode 59

Using the User menu 61

Navigating the User information menus 61

Viewing your user name 62

Enabling Auto Login 62

Viewing your login type 63

Changing your password 63

Make a call 65

Using off-hook dialing 65

Using Predial 65

Editing the predial number 66

Redial last number 66

Carrier VoIP

Nortel IP Phone WLAN Handset User Guide (CICM)

NN10042-116 04.01 Standard

4 July 2008

Making a call using a headset 67

Answering a call using a headset 67

Making a call using a line 67

Answer a call 69

Answering a call 69

Answering a call while using a headset 69

Call Waiting 70

Ending a call 71

While on an active call 73

Place a call on hold 73

Retrieve a call on hold 74

Call Park 74

Transfer a call 75

Connect calls using Call Join 76

Set up a Conference call 76

Mute a call 77

Unmute a call 77

Record Caller Number 78

Trace a malicious call 78

While away from your desk 79

Call Forward 79

Internal Call Forward 80

Turn off Call Forward 80

Work without interruption 83

Activate Make Set Busy 83

Deactivate Make Set Busy 83

Use the Inbox and Outbox 85

Using the Inbox 85

Using the Outbox 86

Resetting the Inbox or the Outbox 87

Using the User Option menu 89

Enter an Extension number 89

Select a Language 90

Enable the Lock Key menu 91

Select Phone Options 91

Select Ring Options 95

Silence the Ring 100

View System Information 101

View the alias IP address 101

View the IP address 101

View the server IP address 102

Carrier VoIP

Nortel IP Phone WLAN Handset User Guide (CICM)

NN10042-116 04.01 Standard

4 July 2008

View firmware information 103

View Terminal Type 103

Enter text using the dialpad 105

Use the CICM Directory 107

Navigating the directory 107

Adding an entry to the directory 108

Editing a directory entry 109

Deleting a directory entry 109

Making a call using the Directory 110

Additional Call Features 111

Call Charge 111

Enhanced Override 113

Forced Camp-on 114

Privacy Release 114

Push-to-talk 115

Using the Battery Pack 119

Low battery indicator 120

Removing the battery pack 120

Inserting a battery pack 120

Changing a battery pack during a call 121

Charging the battery pack 121

Desktop Charger 123

WLAN Handset 2210 Series Desktop Charger 123

WLAN Handset 6100 Series Desktop Charger 124

Handset maintenance 127

Low power indicators 127

Cleaning the handset 127

Cleaning the handset connector 128

Cleaning the Desktop Charger 128

Cleaning the Desktop Charger connectors 128

Terms you should know 131

Defining the key type 52

Enabling or disabling the CICM Inbox 53

Configuring Auto Hide 55

Assigning a default DN key 56

Enabling or disabling the CICM Outbox 56

Call Park on the DN 75

Call Park on another DN 75

Select Noise Mode 92

Change the Key Tones 92

Change the Warning Tones 93

Change the Display Contrast 94

Carrier VoIP

Nortel IP Phone WLAN Handset User Guide (CICM)

NN10042-116 04.01 Standard

4 July 2008

Change the Keypad Autolock 94

Select Ring Cadence 96

Select Ring Tone 97

Select Ring Volume 98

Select Vibrate Cadence 99

Select Ring Delay 99

Charge a call before dialing a call 111

Charge a call in progress 112

Charge a call when transferring a call 112

Charge a call during a conference call 113

Initiate a PTT call 115

Initiate a PTT option 115

Procedure steps 121

Single Desktop Charger 125

Dual Desktop Charger 125

Quad Desktop Charger 126

Carrier VoIP

Nortel IP Phone WLAN Handset User Guide (CICM)

NN10042-116 04.01 Standard

4 July 2008

Carrier VoIP

Nortel IP Phone WLAN Handset User Guide (CICM)

NN10042-116 04.01 Standard

4 July 2008

New in this release

The following sections detail what is new in Nortel IP Phone WLAN

Handset User Guide (CICM), (NN10042-116) for release CICM 10.1.

•"Features" (page 9)

•"Other changes" (page 9)

Features There were no feature changes made to this document.

Other changes

There were no other changes made to this document.

Carrier VoIP

Nortel IP Phone WLAN Handset User Guide (CICM)

NN10042-116 04.01 Standard

4 July 2008

10 New in this release

Carrier VoIP

Nortel IP Phone WLAN Handset User Guide (CICM)

NN10042-116 04.01 Standard

4 July 2008

This manual suits for next models

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