Nortel IP Phone 1110 User manual

Nortel Communication Server 1000

IP Phones Fundamentals

NN43001-368

Document status: Standard

Document version: 01.02

Document date: 20 June 2007

Sourced in Canada.

The information in this document is subject to change without notice. The statements, conﬁgurations, technical

data, and recommendations in this document are believed to be accurate and reliable, but are presented without

express or implied warranty. Users must take full responsibility for their applications of any products speciﬁed in this

document. The information in this document is proprietary to Nortel Networks.

Nortel, Nortel (Logo), the Globemark, SL-1, Meridian 1, and Succession are trademarks of Nortel Networks.

The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Nortel

Networks is under license.

All other trademarks are the property of their respective owners.

Revision history

June 2007

Standard 01.02. This document is up-issued to support Communication

Server 1000 Release 5.0. This document contains an update due to CR

Q01584230, CR Q01642379, CR Q01656411, and CR Q01647741. It also

contains an update to the TFTP Server section.

May 2007

Standard 01.01. This document is up-issued to support Communication

Server 1000 Release 5.0. This document is renamed IP Phones

Fundamentals (NN43001-368) and contains information previously

contained in the following legacy document, now retired: (553-3001-368).

This document is also up-issued to include updates due to CR Q01605678

and CR Q01589713.

March 2007

Standard 23.00. This document is up-issued to support Communication

Server 1000 Release 4.5. This document is up-issued to include updated

information for Mobile Voice Client (MVC) 2050.

March 2007

Standard 22.00. This document is up-issued to support Communication

Server 1000 Release 4.5. This document is up-issued to support the

addition of the IP Phone 1110.

January 2007

Standard 21.00. Not issued.

November 2006

Standard 20.00. This document is up-issued to support the addition of the

Expansion Module for IP Phone 1100 Series.

October 2006

Standard 19.00. This document is up-issued to include updated content

due to CR Q01462514.

Nortel Communication Server 1000

IP Phones Fundamentals

NN43001-368 01.02 Standard

Release 5.0 20 June 2007

4Revision history

October 2006

Standard 18.00. This document is up-issued to support the addition of

the IP Phone 1150E.

August 2006

Standard 17.00. This document is up-issued to include updated technical

content due to CR Q01434634.

July 2006

Standard 16.00. This document is up-issued to include updated technical

content for CR Q01337301.

June 2006

Standard 15.00. This document is up-issued to include UNIStim ﬁrmware

up-version.

April 2006

Standard 14.00. This document is up-issued to include content for the IP

Audio Conference Phone 2033 Release 2.

April 2006

Standard 13.00. Not issued.

March 2006

Standard 12.00. This document is up-issued to include updated content for

the IP Softphone 2050 V2.

January 2006

Standard 11.00. This document is up-issued to include updated content for

the IP Phone 1120E and IP Phone 1140E.

January 2006

Standard 10.00. This document is up-issued to include updated content for

the IP Phone 1140E, on pages 405-412, and 509-530.

January 2006

Standard 9.00. This document is up-issued to reﬂect change in technical

content on page 456 due to CR Q01233903.

November 2005

Standard 8.00. This document is up-issued to support the addition of IP

Phone 1140E.

August 2005

Standard 7.00. This document is up-issued to support CS 1000 Release 4.5.

Nortel Communication Server 1000

IP Phones Fundamentals

NN43001-368 01.02 Standard

Release 5.0 20 June 2007

Revision history 5

April 2005

Standard 6.00. This document is up-issued to support the addition of the

IP Phone 2007.

April 2005

Standard 5.00. This document is up-issued to support the addition of the

IP Audio Conference Phone 2033.

February 2005

Standard 4.00. This document is up-issued to support the 8.x Firmware

Upgrade for IP Phones.

September 2004

Standard 3.00. This document is up-issued to support Communication

Server 1000 Release 4.0.

June 2004

Standard 2.00. This document is up-issued to include the Nortel Networks

Mobile Voice Client 2050.

October 2003

Standard 1.00. This document is a new NTP for Succession 3.0 Software. It

was created to support a restructuring of the Documentation Library. This

document contains information previously contained in the following legacy

document, now retired: Internet Terminals Description (553-3001-217).

Nortel Communication Server 1000

IP Phones Fundamentals

NN43001-368 01.02 Standard

Release 5.0 20 June 2007

6Revision history

Nortel Communication Server 1000

IP Phones Fundamentals

NN43001-368 01.02 Standard

Release 5.0 20 June 2007

Contents

How to get Help 23

Getting help from the Nortel Web site 23

Getting help over the phone from a Nortel Solutions Center 23

Getting help from a specialist by using an Express Routing Code 23

Getting help through a Nortel distributor or reseller 24

New in this release 25

Features 25

Live Dialpad 25

New IP Phone Types 25

New language support 26

Context-sensitive soft keys 27

Subject 27

Nortel IP Phone 2001 31

Introduction 31

Description 32

Components and functions 33

Supported features 34

Features not supported 36

Display characteristics 36

Key number assignments 38

Package components 38

Installation and conﬁguration 40

Full Duplex mode 58

Gratuitous Address Resolution Protocol Protection 59

Extensible Authentication Protocol 60

Redeploying an IP Phone 2001 60

Replacing an IP Phone 2001 61

Removing an IP Phone 2001 from service 61

Nortel IP Phone 2002 63

Contents 63

Introduction 63

Description 64

Nortel Communication Server 1000

IP Phones Fundamentals

NN43001-368 01.02 Standard

Release 5.0 20 June 2007

8Contents

Components and functions 65

Keys and functions 65

Services menu 67

Supported features 68

Features not currently supported 70

Display characteristics 70

Cleaning the IP Phone display screen 71

Programmable line (DN)/feature key label display 71

Information line display 71

Soft key label display 72

Key number assignments 72

Package components 73

Installation and conﬁguration 74

Before you begin 74

First-time installation 75

Conﬁguring the IP Phone 2002 75

Startup sequence 77

Installing the IP Phone 2002 78

Full Duplex mode 94

Gratuitous Address Resolution Protocol Protection 95

Extensible Authentication Protocol 96

Redeploying an IP Phone 2002 96

Replacing an IP Phone 2002 97

Removing an IP Phone 2002 from service 97

Nortel IP Phone 2004 99

Contents 99

Introduction 99

Description 100

Components and functions 101

Keys and functions 101

Services menu 102

Supported features 103

Features not currently supported 105

Central Answering Position 105

Display characteristics 106

Cleaning the IP Phone display screen 106

Programmable line (DN)/feature key label display 106

Information line display 107

Soft key label display 107

Key number assignments 107

Package components 108

Installation and conﬁguration 109

Before you begin 109

Nortel Communication Server 1000

IP Phones Fundamentals

NN43001-368 01.02 Standard

Release 5.0 20 June 2007

Contents 9

First-time installation 110

Conﬁguring the IP Phone 2004 110

Startup sequence 113

Full Duplex mode 130

Gratuitous Address Resolution Protocol Protection 131

Extensible Authentication Protocol 132

Redeploying an IP Phone 2004 132

Replacing an IP Phone 2004 133

Removing an IP Phone 2004 from service 133

Nortel IP Audio Conference Phone 2033 135

Contents 135

Introduction 135

Description 136

Extension microphones 137

Components and functions 138

Keys and functions 138

Services menu 139

Supported features 140

Features not currently supported 141

Display characteristics 142

Cleaning the IP Phone display screen 142

Information line display 143

Soft key label display 143

Key number assignments 144

Package components 144

Installation and conﬁguration 147

Before you begin 147

First-time installation 148

Conﬁguring the IP Audio Conference Phone 2033 148

Startup sequence 150

Installing the IP Audio Conference Phone 2033 151

Full Duplex mode 164

Extensible Authentication Protocol 166

Redeploying an IP Audio Conference Phone 2033 166

Replacing an IP Audio Conference Phone 2033 167

Removing an IP Audio Conference Phone 2033 from service 168

Connecting an extension microphone 168

Nortel IP Phone 2007 169

Contents 169

Introduction 169

Description 170

Components and functions 171

Keys and functions 171

Nortel Communication Server 1000

IP Phones Fundamentals

NN43001-368 01.02 Standard

Release 5.0 20 June 2007

10 Contents

Services menu 172

Local Tools menu 173

Supported features 174

Features not currently supported 176

Touch panel 176

Calibrate the touch panel 177

Stylus 177

Dialpad entry 177

Cleaning the IP Phone display screen 178

Display characteristics 178

Application area 179

Tools/Navigation area 180

Local Tools menu password protection 181

Conﬁguring Secure Local Menu through Full DHCP 182

Accessing the Local Tools menu 182

Key number assignments 183

Package components 183

Installation and conﬁguration 185

Before you begin 185

First-time installation 185

Conﬁguring the IP Phone 2007 186

Startup sequence 188

Full Duplex mode 198

Gratuitous Address Resolution Protocol Protection 200

Extensible Authentication Protocol 200

Redeploying an IP Phone 2007 200

Replacing an IP Phone 2007 201

Removing an IP Phone 2007 from service 202

IP Phone Key Expansion Module (KEM) 203

Contents 203

Description 203

Features 204

Display characteristics 204

Key number assignments 205

Package components 205

Conﬁguration 205

Installation 209

IP Phone KEM startup initialization 210

Operating parameters 211

General 211

IP Phone 2002 211

IP Phone 2004 212

Virtual Ofﬁce 212

Nortel Communication Server 1000

IP Phones Fundamentals

NN43001-368 01.02 Standard

Release 5.0 20 June 2007

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