Nortel Meridian M3902 User manual

Meridian Digital

Telephones

M3902

M3903

M3904

Quick Reference Guide

Nortel Knowledge Network

Enterprise Voice Solutions Customer Documentation

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M3902, M3903, and M3904 Meridian Digital Telephones

M3902, M3903, and M3904 Meridian Digital

Telephones

There are five models in the M3900 Series Meridian Digital Telephone portfolio.

This document describes the M3902, M3903, and M3904 features and how to

use them. For user information on the M3901, refer to the M3900 Series

Meridian Digital Telephone User Guide. For information on the M3905, refer to

the M3905 Call Center Meridian Digital Telephone User Guide.

The M3902 has one Line Key and three Programmable Feature Keys

(self-labeled).

M3902 telephone

553-8624

Message Waiting Light/

Incoming Call Indicator

LCD display

Programmable

Feature Keys

(Self-labeled)

Navigation Keys

Handsfree Key

Volume Control Bar LED

LED

One Line

Options

Message

Transfer

Hold

Goodbye

Mute

P0903628.fm Page 1 Thursday, January 27, 2000 7:51 PM

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M3902, M3903, and M3904 Meridian Digital Telephones

The M3903 has two Programmable Line/Feature Keys (self-labeled) with two

features or lines configured on each key. The M3903 also has four Soft Keys

(self-labeled) with up to three features programmed on each key.

M3903 telephone

The M3904 has six Programmable Line/Feature Keys (self-labeled), with two

features or lines configured on each key. The M3904 also has four Soft Keys

(self-labeled) with up to three features programmed on each key.

M3904 telephone

553-8625

Mute

Message Waiting Light/

Incoming Call Indicator

LCD Display

Goodbye

Hold

Volume Control Bar

Programmable Soft

Keys (Self-labeled)

Navigation Keys

Options

Quit

Copy

Handsfree Key

LED

Programmable Line/

Feature Keys

(Self-labeled)

Fixed Feature Keys

Headset

Message

Call Log

Applications

Shift

Message Waiting Light/

Incoming Call Indicator

LCD Display

Goodbye

Hold

Volume Control Bar

Fixed Feature Keys

Programmable

Soft Keys

(Self-labeled)

Navigation Keys

Options Quit

Copy

Handsfree Key

LED

Programmable Line/

Feature Keys

(Self labeled)

LED

Directory/Log

Message

Headset

Shift

Applications

Mute

553-8626

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Your Telephone Call Features

Your M3900 Series Meridian Digital Telephone provides easy access to a wide

range of business features. Your system administrator assigns features to your

telephone and provides you with passwords and other codes as required.

This section describes the features available for your telephone and how to use

them.

Use Auto Dial

The Auto Dial feature allows the user to press one Feature Key (Auto Dial Key) to

dial a specific telephone number automatically. This feature must be enabled by

your network administrator.

To use Auto Dial:

1. Lift the handset.

2. Press the associated Auto Dial Key.

This automatically dials the number.

To display the Auto Dial number (M3903 and M3904):

1. Press the Display Key.

2. Press the configured Auto Dial Key.

The number appears on the display.

To store an Auto Dial number:

1. Press the Auto Dial Key, without lifting

the handset.

2. Dial the number to be stored on the

Auto Dial Key.

3. Press the Auto Dial Key again.

The number is stored on the key.

Note: To change the key label “AutoDial”, select C

e f

e k

y l

lfrom the

Options List menu. Please see “Change a Feature Key label” on page 17 for detailed

instructions.

AutoDial

Display

AutoDial

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Your Telephone Call Features

Make a Call

To make a call from your telephone, use the following procedure:

1. Lift the handset.

or or

Press the Line (DN) Key.

Press the Handsfree Key.

Note: The Handsfree Key must be enabled

by the network administrator

/Press the Headset Key if you have a

headset connected to your telephone

(available on the M3903 and

M3904).

2. Dial the number.

Note: Whenever you see the message “Lift the handset.” in this guide, you may alterna-

tively press a free Line (DN) Key, the Handsfree Key, or Headset Key (if a headset is con-

nected). You receive a dial tone from each action.

2498

Headset

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Your Telephone Call Features

Make a call while on-hook

Leave the handset in the cradle while you dial a number.

To dial on-hook:

1. Press a Line (DN) Key.

2. Dial the number when you receive a

dial tone.

3. Lift the handset to speak when the

called party answers, or if you are on

handsfree, begin to speak.

If the called number is busy:

Press the Goodbye Key to release the

line.

Press the Ring Again Key.

Redial last number called

The Last Number Redial feature allows you to automatically redial the last number

you dialed. This feature must be enabled by your network administrator.

To use Last Number Redial:

1. Lift the handset.

2. Press a Line (DN) Key.

Press the Line (DN) Key twice.

The last number you dialed is

automatically redialed.

Note: On Meridian SL-100, press the Octothorpe Key twice.

2498

Goodbye

RingAgn

2498

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Your Telephone Call Features

Use Ring Again

Use the Ring Again feature when you dial a number and receive a busy tone or

no answer. The Ring Again feature lets you know when the person you dialed is

available or has used their telephone. The feature notifies you when to redial your

party. The Ring Again feature automatically redials the number.

To use Ring Again:

1. Dial a number and receive a busy tone

or no answer.

2. Press the Ring Again Key.

3. Press the Goodbye Key.

Replace the handset.

Note: When the number you want to reach

is available, or the person has re-used

their set, you hear the Ring Again tone.

4. Lift the handset.

5. Press the Ring Again Key.

To cancel Ring Again before

notification:

Press the Ring Again Key a second time.

RingAgn

Goodbye

RingAgn

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Your Telephone Call Features

Use Hot Line

The network administrator can program a Hot Line Key that allows you to dial a

specific number automatically. The network administrator can apply other features

to the Hot Line, such as Call Redirection, so that the Hot Line call is answered by a

person—not a mail box.

To use Hot Line:

Press the Hot Line Key. The Hot Line Key

automatically dials the number.

Note 1: If your main Line (DN) is a Hot Line, lift the handset. The Hot Line Key dials the

number automatically.

Note 2: On the Meridian SL-100, the Automatic Line (AUL) feature is the same as the Hot

Line feature.

Use Speed Call

The Speed Call feature allows you to automatically dial frequently called numbers

by entering a one, two, or three digit code. Contact your network administrator to

determine the capacity of your Speed Call list.

A telephone designated as a Speed Call Controller can program or edit the Speed

Call list. This feature must be enabled by your network administrator.

To store a Speed Call number:

1. Press the Speed Call Key.

The triangular icon flashes, which

indicates it is in programming mode.

2. Dial a one, two, or three digit code

and associated telephone number

when the phone prompts.

Note: Dial the access code (if required),

internal, external, or long-distance

telephone number.

3. Press the Speed Call Key again to save

the code and number. The flashing

icon turns off.

HotLine

SpcCtlr

P0903628.fm Page 7 Thursday, January 27, 2000 7:51 PM

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Your Telephone Call Features

To make a Speed Call:

1. Lift the handset.

2. Press the Speed Call Key.

3. Dial the Speed Call code assigned to

the telephone number.

SpcCtlr

P0903628.fm Page 8 Thursday, January 27, 2000 7:51 PM

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