Nortel IP Phone 1110 User manual

Nortel Communication Server 1000

IP Phones Fundamentals

NN43001-368

Document status: Standard

Document version: 02.01

Document date: 7 December 2007

Sourced in Canada

LEGAL NOTICE

While the information in this document is believed to be accurate and reliable, except as otherwise expressly agreed

to in writing NORTEL PROVIDES THIS DOCUMENT "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY

KIND, EITHER EXPRESS OR IMPLIED. The information and/or products described in this document are subject

to change without notice.

Nortel, the Nortel logo, the Globemark, SL-1, Meridian 1, and Succession are trademarks of Nortel Networks.

The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Nortel

Networks is under license.

All other trademarks are the property of their respective owners.

Revision history

December 2007

Standard 02.01. This document is up-issued to support Communication

Server 1000 Release 5.0. This document contains support for IP Softphone

2050 Release 3.

June 2007

Standard 01.02. This document is up-issued to support Communication

Server 1000 Release 5.0. This document contains an update due to CR

Q01584230, CR Q01642379, CR Q01656411, and CR Q01647741. It also

contains an update to the TFTP Server section.

May 2007

Standard 01.01. This document is up-issued to support Communication

Server 1000 Release 5.0. This document is renamed IP Phones

Fundamentals (NN43001-368) and contains information previously

contained in the following legacy document, now retired: (553-3001-368).

This document is also up-issued to include updates due to CR Q01605678

and CR Q01589713.

March 2007

Standard 23.00. This document is up-issued to support Communication

Server 1000 Release 4.5. This document is up-issued to include updated

information for Mobile Voice Client (MVC) 2050.

March 2007

Standard 22.00. This document is up-issued to support Communication

Server 1000 Release 4.5. This document is up-issued to support the

addition of the IP Phone 1110.

January 2007

Standard 21.00. Not issued.

November 2006

Standard 20.00. This document is up-issued to support the addition of the

Expansion Module for IP Phone 1100 Series.

Nortel Communication Server 1000

IP Phones Fundamentals

NN43001-368 02.01 Standard

Release 5.0 7 December 2007

4Revision history

October 2006

Standard 19.00. This document is up-issued to include updated content

due to CR Q01462514.

October 2006

Standard 18.00. This document is up-issued to support the addition of

the IP Phone 1150E.

August 2006

Standard 17.00. This document is up-issued to include updated technical

content due to CR Q01434634.

July 2006

Standard 16.00. This document is up-issued to include updated technical

content for CR Q01337301.

June 2006

Standard 15.00. This document is up-issued to include UNIStim ﬁrmware

up-version.

April 2006

Standard 14.00. This document is up-issued to include content for the IP

Audio Conference Phone 2033 Release 2.

April 2006

Standard 13.00. Not issued.

March 2006

Standard 12.00. This document is up-issued to include updated content for

the IP Softphone 2050 V2.

January 2006

Standard 11.00. This document is up-issued to include updated content for

the IP Phone 1120E and IP Phone 1140E.

January 2006

Standard 10.00. This document is up-issued to include updated content for

the IP Phone 1140E, on pages 405-412, and 509-530.

January 2006

Standard 9.00. This document is up-issued to reﬂect change in technical

content on page 456 due to CR Q01233903.

November 2005

Standard 8.00. This document is up-issued to support the addition of IP

Phone 1140E.

Nortel Communication Server 1000

IP Phones Fundamentals

NN43001-368 02.01 Standard

Release 5.0 7 December 2007

Revision history 5

August 2005

Standard 7.00. This document is up-issued to support CS 1000 Release 4.5.

April 2005

Standard 6.00. This document is up-issued to support the addition of the

IP Phone 2007.

April 2005

Standard 5.00. This document is up-issued to support the addition of the

IP Audio Conference Phone 2033.

February 2005

Standard 4.00. This document is up-issued to support the 8.x Firmware

Upgrade for IP Phones.

September 2004

Standard 3.00. This document is up-issued to support Communication

Server 1000 Release 4.0.

June 2004

Standard 2.00. This document is up-issued to include the Nortel Networks

Mobile Voice Client 2050.

October 2003

Standard 1.00. This document is a new NTP for Succession 3.0 Software. It

was created to support a restructuring of the Documentation Library. This

document contains information previously contained in the following legacy

document, now retired: Internet Terminals Description (553-3001-217).

Nortel Communication Server 1000

IP Phones Fundamentals

NN43001-368 02.01 Standard

Release 5.0 7 December 2007

6Revision history

Nortel Communication Server 1000

IP Phones Fundamentals

NN43001-368 02.01 Standard

Release 5.0 7 December 2007

Contents

New in this release 23

Features 23

Subject 23

How to get Help 25

Getting help from the Nortel Web site 25

Getting help over the phone from a Nortel Solutions Center 25

Getting help from a specialist by using an Express Routing Code 25

Getting help through a Nortel distributor or reseller 26

Nortel IP Phone 2001 27

Introduction 27

Description 28

Components and functions 29

Supported features 30

Features not supported 32

Display characteristics 32

Key number assignments 34

Package components 34

Installation and conﬁguration 36

Full Duplex mode 54

Gratuitous Address Resolution Protocol Protection 55

Extensible Authentication Protocol 56

Redeploying an IP Phone 2001 56

Replacing an IP Phone 2001 57

Removing an IP Phone 2001 from service 57

Nortel IP Phone 2002 59

Contents 59

Introduction 59

Description 60

Components and functions 61

Keys and functions 61

Services menu 63

Supported features 64

Features not currently supported 66

Nortel Communication Server 1000

IP Phones Fundamentals

NN43001-368 02.01 Standard

Release 5.0 7 December 2007

8Contents

Display characteristics 66

Cleaning the IP Phone display screen 67

Programmable line (DN)/feature key label display 67

Information line display 67

Soft key label display 68

Key number assignments 68

Package components 69

Installation and conﬁguration 70

Before you begin 70

First-time installation 71

Conﬁguring the IP Phone 2002 71

Startup sequence 74

Installing the IP Phone 2002 74

Full Duplex mode 90

Gratuitous Address Resolution Protocol Protection 92

Extensible Authentication Protocol 92

Redeploying an IP Phone 2002 92

Replacing an IP Phone 2002 93

Removing an IP Phone 2002 from service 94

Nortel IP Phone 2004 95

Contents 95

Introduction 95

Description 96

Components and functions 97

Keys and functions 97

Services menu 98

Supported features 99

Features not currently supported 101

Central Answering Position 101

Display characteristics 102

Cleaning the IP Phone display screen 102

Programmable line (DN)/feature key label display 103

Information line display 103

Soft key label display 103

Key number assignments 103

Package components 104

Installation and conﬁguration 106

Before you begin 106

First-time installation 106

Conﬁguring the IP Phone 2004 107

Startup sequence 109

Full Duplex mode 126

Gratuitous Address Resolution Protocol Protection 128

Nortel Communication Server 1000

IP Phones Fundamentals

NN43001-368 02.01 Standard

Release 5.0 7 December 2007

Contents 9

Extensible Authentication Protocol 128

Redeploying an IP Phone 2004 128

Replacing an IP Phone 2004 129

Removing an IP Phone 2004 from service 130

Nortel IP Audio Conference Phone 2033 131

Contents 131

Introduction 131

Description 132

Extension microphones 133

Components and functions 134

Keys and functions 134

Services menu 135

Supported features 136

Features not currently supported 137

Display characteristics 138

Cleaning the IP Phone display screen 139

Information line display 139

Soft key label display 139

Key number assignments 140

Package components 140

Installation and conﬁguration 143

Before you begin 143

First-time installation 144

Conﬁguring the IP Audio Conference Phone 2033 144

Startup sequence 146

Installing the IP Audio Conference Phone 2033 147

Full Duplex mode 160

Extensible Authentication Protocol 162

Redeploying an IP Audio Conference Phone 2033 162

Replacing an IP Audio Conference Phone 2033 163

Removing an IP Audio Conference Phone 2033 from service 164

Connecting an extension microphone 164

Nortel IP Phone 2007 165

Contents 165

Introduction 165

Description 166

Components and functions 167

Keys and functions 167

Services menu 168

Local Tools menu 169

Supported features 170

Features not currently supported 172

Touch panel 173

Nortel Communication Server 1000

IP Phones Fundamentals

NN43001-368 02.01 Standard

Release 5.0 7 December 2007

10 Contents

Calibrate the touch panel 173

Stylus 173

Dialpad entry 173

Cleaning the IP Phone display screen 174

Display characteristics 174

Application area 175

Tools/Navigation area 177

Local Tools menu password protection 178

Conﬁguring Secure Local Menu through Full DHCP 179

Accessing the Local Tools menu 179

Key number assignments 179

Package components 180

Installation and conﬁguration 181

Before you begin 181

First-time installation 182

Conﬁguring the IP Phone 2007 182

Startup sequence 184

Full Duplex mode 195

Gratuitous Address Resolution Protocol Protection 196

Extensible Authentication Protocol 197

Redeploying an IP Phone 2007 197

Replacing an IP Phone 2007 198

Removing an IP Phone 2007 from service 198

IP Phone Key Expansion Module (KEM) 201

Contents 201

Description 201

Features 202

Display characteristics 202

Key number assignments 203

Package components 203

Conﬁguration 203

Installation 207

IP Phone KEM startup initialization 208

Operating parameters 209

General 209

IP Phone 2002 209

IP Phone 2004 210

Virtual Ofﬁce 210

Firmware 210

Nortel IP Softphone 2050 211

Contents 211

Introduction 211

Description 212

Nortel Communication Server 1000

IP Phones Fundamentals

NN43001-368 02.01 Standard

Release 5.0 7 December 2007

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