Newco 20:1 User manual
As operators start getting customers back up and running following emergency shutdown, they may be faced
with an overwhelming task. This document is to help aid with common parts that may need to be replaced
and provide some guidance on what to look for when restarting various models.
ACE, IA, FC, AK, AKH, R/L, 20:1, GX, GK, KB and NK Brewers:
Please read in entirety before restarting equipment!
Treat any recovery from emergency shutdown with more detail than a fresh install. Water levels could be
depleted and in a dry re status requiring tanks be lled before powering up (refer to installation and operation
manuals if required for specic models). If the unit is not heating after startup, the high limit could be tripped
and requires reset.
Newco does not recommend poly lines, as they can be transparent which allows light to possibly create algae
growth in the water line feeding machine if used. These lines may need to be replaced or sanitized before
feeding water into the equipment. Refer to separate attached document regarding lters (Pentair) and start
up procedures before turning water lines back on. Water left in equipment can be drained and replaced.
Further evaluation may be required to identify if sanitation is required.
If wanting to drain tanks, disassembly is required. Contact technical support group for assistance if not familiar
with process. Open tank systems (Ace, IA, FC, KB and R/L) can all be turned over to drain after removing top
cover and tank lid. Disconenct machine from power and water supply line before emptying water. Closed
tank models (AK, 20:1, GX, NK, GK) can require more disassembly to drain. Check for any discoloration or odor
in the dispensed water indicating that sanitization is required.
If equipment was started up without draining, cycle the brewer 3-4 times to cycle water that was in brewer.
Further inspection inside tank might be required to identify if there is any sanitation required. The baskets
and dispensers used should be thoroughly cleaned and sanitized especially if left with product.
After restarting equipment, check for any discoloration or odor indication sanitization being required. Below
are common part numbers for heating circuit components and baskets.
Refer to sanitizing document for regular external cleaning to prevent surface contamination during normal
operation. 70% alcohol wipes are sucient.
Restarting Equipment after Emergency Shutdown
110985 – 12 Cup Basket
(ACE, IA, FC, AK, R/L, 20:1, KB AND NK)
701714-BLK – 13x5 basket plastic (GX)
704215 – Thermostat (Ace, FC)
110190 – EGO thermostat (AK, R/L)
100551 – Robert Shaw thermostat 5”
(alternate thermostat for AK, R/L)
500502 – Robert Shaw thermostat 8” (NK and GK)
101299 – Sun/Peco Thermostat (GX)
773300 – Robert Shaw 5” assly (KB)
111592 – High limit horizontal spade connection
(R/L, NK, GK, KB)
111593 – High limit vertical spade connection
(Ace, IA, FC, 20:1, LCD, Bistro, FK, CX)
701305 – High Limit 25A (GX)
Liquid Coee (LCD) Equipment
The power up procedures for all brewers with a tablet is listed inside the door of equipment on a label.
Any brewer that has a tablet will need the power switch left on to recharge tablet before it can be
started back up again if tablet was left on and brewer power was lost.
Check inside the dispenser’s door for any error codes that may be displayed. For touch screen models, errors
will be visible on screen when powered up. Common errors could include lling or heating errors after unit
has been idle for prolonged periods. E4 – Filling time out error, E3 – Heating time out error. Power cycling
will reset any error and attempt to resume normal operation. Address water line issues / lter replacement
prior to restarting machine.
If LCD Touch has been powered down without powering down tablet, the battery may have discharged. It will
require turning power switch on to allow battery to charge. This may take 20-30 minutes to acquire enough
charge for the tablet to power up.
Tank can be drained and relled using drain tubes. LCD2 accessed through back panel, located below tank.
LCD1 and Touch has a black plug on rear of machine attached to tube, it can be pulled out from back of
machine.
External product hoses and internal pump assemblies may need to be sanitized as this product could spoil.
Use open product at own risk after cleaning. It is reccomended to dispose of any used BIB product and load
fresh product into dispenser. The parts listed below will cover all the plumbing for liquid concentrate on LCD
1, LCD 2 and LCD Touch.
Running the cleaning cycle will ush out any product still in the machine. Running another cycle using a
sanitizer will sanitize the lines. If product ceases to pump through system, the pump head assembly may
need to be replaced. As a reminder, cleaning products to ush are not sanitizers, a separate solution using
water and hypochlorite (bleach) can make a solution. Make sure product being used has proper sodium
hypochlorite ratio for sanitizing. 2 tablespoons per gallon of water is a sucient ratio to sanitize.
Refer to sanitizing document for regular external cleaning to prevent surface contamination during normal
operation. 70% alcohol wipes are sucient.
120493 – pump head kit (pump head / tubing)
104155 – pump head (pump head kit including motor)
120422 – External Tube assembly (includes JG elbow and Scholle tting) 12” assly.
773213 – Drip Tray (LCD2)
773214 – Grid for Drip tray (LCD 2)
121304 - DRIP TRAY,LCD-1
121305 - GRID,DRIP TRAY,LCD-1
Bistro Equipment (B1&2, B10 and Bistro Touch)
The power up procedures for all brewers with a tablet is listed inside the door of equipment on a label.
Any brewer that has a tablet will need the power switch left on to recharge tablet before it can be
started back up again if tablet was left on and brewer power was lost.
Check for error messages (inside door on B1&2, main display on B10 and Touch). Common error messages
could include lling or heating errors due to machine being idle for prolonged period of time. Keep rest of
paragraph. Bistro 1&2, E4 – Filling time out error, E3 – Heating time out error. B10 and Touch will display error
on front display. Power cycling will reset any error and attempt to resume normal operation. Address water
line issues / lter replacement prior to restarting machine.
If Bistro Touch has been powered down without powering down tablet, the battery may have discharged. It
will require turning main power switch of dispenser to allow battery to charge. This may take 20-30 minutes
to acquire enough charge for the tablet to power up.
Powder Hoppers will need to be removed and cleaned or if product has not been used for more than 1 week.
Powder sitting idle will harden in hopper and potentially damage auger motors if not replaced with fresh
product.. Sitting idle it will harden in hopper and risk damaging equipment if used.
Tank assemblies can be drained and relled. Whippers will need to be disassembled and cleaned with hot,
soapy water. Replace whipper shaft seal if hardened product was found in the whipper bowl. They all have
drain tube connected to a black poly plug on bottom rear of machine. Pull clamp with tube, remove plug and
open clamp to drain. Squeeze tube open if it has been clamped and not naturally opening at clamp point.
Running the cleaning cycle (liquid coee) will ush out any product still in the machine. Running another cycle
using a sanitizer will sanitize the lines. If product ceases to pump through system, the pump head assembly
may need to be replaced. As a reminder, cleaning products to ush are not sanitizers, a separate solution
using water and hypochlorite (bleach) can make a solution. Make sure product being used has proper sodium
hypochlorite ratio for sanitizing, a couple tablespoons per gallon of water is a strong enough ratio.
Refer to sanitizing document for regular external cleaning to prevent surface contamination during normal
operation. 70% alcohol wipes are sucient.
121934 HOPPER ASY, BIST1
767204 HOP ASY, 2LB MILK BISTRO 2
767205 HOP ASY, 2LB CHO BISTRO 2
123101-10 HOP ASY BISTRO 10 & 10T RIGHT
123102-10 HOP ASY BISTRO 10 & 10T LEFT
123422-10 HOP ASY,RT,BISTRO 10T3
123425-10 HOP ASY,LFT,BISTRO 10T3
123429-10 HOP ASY,CTR,BISTRO 10T3
767195 WHIPPER MOTOR
781566 SHAFT SEAL
121304 DRIP TRAY (B1&2)
121305 GRID,DRIP TRAY (B1&2)
784025 DRIP TRAY (BISTRO 10, 10T, 10T3)
123002 GRID,DRIP TRAY (BISTRO 10, 10T, 10T3)
767195 MOTOR,WHIPPER
781566 SEAL,WHIPPER SHAFT
Pod Brewers (CX and FK)
The power up procedures for all brewers with a tablet is listed inside the door of equipment on a label.
Any brewer that has a tablet will need the power switch left on to recharge tablet before it can be
started back up again if tablet was left on and brewer power was lost.
Tanks can be drained via tube behind brew head. Turn water line back on if it was shut down, restart machine.
It will ll and heat back up. Follow separate procedures for water line / lter on separate Pentair PDF.
(CX) Hoppers will need to be removed and cleaned out if product has spoiled or if product has not been used
for more than 1 week. Powder sitting idle will harden in hopper and potentially damage auger motors if not
replaced with fresh product. Sitting idle it will harden in hopper and risk damaging equipment if used.
Whippers will need to be disassembled and cleaned with hot, soapy water. Replace whipper shaft seal if
hardened product was found in the whipper bowl.
Clean the brew mechanism using a Caza cleaning tablet. Insert tablet into brew mechanism and run 3-4
brew cycles to dissolve tablet, clean mech and rinse any remaining residue.
Waste bins and drip trays should be cleaned in a sink with mild detergent.
Refer to sanitizing document for regular external cleaning to prevent surface contamination during normal
operation. 70% alcohol wipes are sucient.
780002 – WASTE BIN ASSEMBLY, INCLUDING DRIP TRAY (CX)
780170 – WASTE BIN ASSEMBLY (FK)
782169 – DRIP TRAY ASSEMBLY (FK)
780196 – HOPPER RH, MILK (CX)
780197 – HOPPER LH, COCOA (CX)
767195 – WHIPPER MOTOR (CX)
781566 – WHIPPER SHAFT SEAL (CX)
780585 – REFURBISHED BREW HEAD UNIVERSAL (FK)
780099 – REFURBISHED BREW HEAD UNIVERSAL (CX)
Café Espresso
Remove both the water reservoir and complete drip tray assembly and empty. Clean both assemblies in sink
with mild detergent.
Rell and run brew head cleaning cycles using Urnex tablet.
Recommended to run descaling cycle to help ush out lines and descale from sitting. Descaling cycle will take
up to 30 minutes to complete. Use Dezcal product which is available from Newco.
Remove milk frothing head and milk tubing from unit. Using Rinza cleaning product, soak frothing head,
tubing and thermal container to clean and sanitize. Reassemble and run milk cleaning cycle.
Refer to sanitizing document for regular external cleaning to prevent surface contamination during normal
operation. 70% alcohol wipes are sucient.
Please contact Newco technical support for support. 800.556.3926.
This manual suits for next models
17
Table of contents
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