NetComm NB1200 Instruction manual

NB1200 Connection Fix

Page 1of 7 18/09/2003

NB1200 Connection Fix

This document will discuss how to fix an error that occasionally occurs when

attempting to connect to ADSL using the NB1200.

In some cases, the NB1200 may not be able to connect to your ADSL provider, it will

usually report either Error 630: The computer you are dialing into is not responding

(98,2K, ME) or Error 721: The remote computer is not responding (XP).

To remedy this, double click the DSL icon which is in your system tray, as shown

below:

The ADSL Control and Status window should appear after a few moments, as shown

below:

When the window has loaded, verify that the both Connection Status and Device

Status show the same as above.

Double click the

“DSL”icon.

Check that your

status window

matches what is

shown in the

screenshot on the

left.

NB1200 Connection Fix

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Now, hold down the Control and Shift keys together, and click on the NetComm logo

at the top of the ADSL Control and Status window.

Click here while

holding down the

Control and Shift

keys.

NB1200 Connection Fix

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If you’ve done this correctly, the window below should be displayed on your screen:

Click on the Advanced button that is now displayed in the ADSL Control and Status

window.

Click here.

NB1200 Connection Fix

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A menu will be shown after pressing the Advanced button, click in the heading

marked Encap, as shown below:

Click here.

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This will launch the Encap tab –Under PVC Settings, change from PPPoA (LLC) to

PPPoA (VC Mux), then click Save. Leave all the other settings unchanged.

Select

PPPoA (

VC

Mux).

Then click here.

NB1200 Connection Fix

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After pressing save, wait a few moments, then you will see this message on your

screen:

Click OK. Then click Done to close the Advanced Properties window.

Click here.

Then click here.

NB1200 Connection Fix

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You will be returned to the basic ADSL Control and Status window. Verify that your

Connection Status and Device Status

You should now be able to connect to your ADSL provider, using the NetComm

ADSL dialup connection.

Check that your

status window

matches what is

shown in the

screenshot on the

left.

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