NEC NEC Express5800 Series User manual

NEC Express5800 Series

NEC ESMPRO AlertManager

User's Guide

7-2006

ONL-4152aN-COMMON-128-99-0606

PROPRIETARY NOTICE AND LIABILITY DISCLAIMER

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reserve all patent, copyright and other proprietary rights to this document, including all design,

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expressly granted to others.

The NEC product(s) discussed in this document are warranted in accordance with the terms of the

Warranty Statement accompanying each product. However, actual performance of each such

product is dependent upon factors such as system configuration, customer data, and operator control.

Since implementation by customers of each product may vary, the suitability of specific product

configurations and applications must be determined by the customer and is not warranted by NEC.

To allow for design and specification improvements, the information in this document is subject to

change at any time, without notice. Reproduction of this document or portions thereof without prior

written approval of NEC is prohibited.

LAN Manager, MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft, Inc. U.S.A.

LANDesk Server Manager is registered trademark of Intel, Inc. U.S.A.

Mylex is a registered trademark of LSI Logic Corporations of the U.S.

All other product, brand, or trade names used in this publication are the trademarks or registered trademarks of

their respective trademark owners.

"OpenView" and "HP OpenView" are registered trademarks of HEWLETT PACKARD.

"UnicenterTNG" and "CA UnicenterTNG" are registered trademarks of COMPUTER ASSOCIATES.

Contents

Chapter1 Installing the Alert Manager .............................................................................1

Chapter2 Using the Alert Manager...................................................................................3

Report the Alert Function ................................................................................................................ 3

Operation Environment ................................................................................................................... 4

Hardware.....................................................................................................................................4

Software ......................................................................................................................................4

Operation Overview ........................................................................................................................5

Alert Manager Setting .................................................................................................................5

Alert Monitoring ......................................................................................................................... 5

Scheduling Function of Alert Report........................................................................................... 6

Report Function of Alert ............................................................................................................. 6

Receive Function of Alert ........................................................................................................... 8

Operation Preparation......................................................................................................................9

Setup............................................................................................................................................ 9

Operation ....................................................................................................................................... 18

Overview................................................................................................................................... 18

Basic Operation of Alert Manager Setting Tool ........................................................................ 18

Setting According to Report Method......................................................................................... 30

Setting According to The Report Receiving Method ................................................................53

Setting According to Other Report Receiving Method .............................................................55

Save and Restore of Alert Manager Setting ..............................................................................57

About This Guide

The ESMPRO monitors the configuration, failures, and performance of systems across a network.

This user's guide is intended for the system administrator and describes ESMPRO capabilities,

installation, features, and use.

This manual is comprised of the following chapters.

Chapter 1, Installing the Alert Manager, explains how to install the Alert Manager.

Chapter 2, Using the Alert Manager, explains how to use the Alert Manager.

Chapter 1

Installing the Alert Manager

Alert Manager software is installed automatically in the Agent and the Manager when Agent

software and ESMPRO Manager software are installed. No settings are required to install the Alert

Manager.

2Installing the Alert Manager

(This page is intentionally left blank.)

Chapter 2

Using the Alert Manager

REPORT THE ALERT FUNCTION

The function of the Alert Manager is to direct and manage reports on the alerts occurring on the

server. The important reporting and receiving methods include:

Reporting Method Operates on the:

SNMP report to Manager Agent

TCP/IP report to Manager Agent

Internet Mail Agent and Manager

Mail (MAPI) Agent and Manager

Pager call Agent and Manager

Pop-up message Agent and Manager

Output to printer Agent and Manager

Writing to file Agent and Manager

Command execution Agent and Manager

Client report Agent

Critical log output Agent

Receive alert from SMB Manager

TCP/IP receive from Agent Manager

Alert Managers in the Agent monitor Windows event logs, Agent's event.

Alert Managers in the ESMPRO Manager monitor alert logs supplied by the Agents.

4Using the Alert Manager

OPERATION ENVIRONMENT

Hardware

the same as the ESMPRO Manager or Agent required.

SMTP Server (required for the Internet Mail report)

Software

Microsoft Exchange Server* (required for the Mail report (with MAPI))

* Exchange Server2000 or later is not supported.

Using the Alert Manager 5

OPERATION OVERVIEW

Alert Manager consists of the following five major functions:

Alert Manager setting

Alert monitoring

Scheduling function of alert report

Report function of alert

Receive function of alert

Alert Manager Setting

Setting tools include the following:

–Report setting function - Used for the setting for monitoring objects (event and alert),

reporting method, and reporting destination and matches the monitoring object with the

reporting destination.

–Test report function - Setting contents can be checked by the test report.

–The following two kinds of test report methods are provided and both of them can be

executed with the ease of pushing a button.

yMethod of checking whether the destination is correctly set by the report method.

yMethod of actually simulating the report to the destination related to the

monitoring alert by generating the test alert.

–Save and restore the Alert Manager setting information including base setting,

destination setting and monitor event to a file.

Alert Monitoring

–Filtering function - extracts the monitor alert under the set conditions. The conditions

indicate event source name, server name, and so forth. Conditions to be set depend on

the time of event log monitor and alert log monitor.

–Suppress function

Suppress interval can be specified.

6Using the Alert Manager

Scheduling Function of Alert Report

–Report scheduling function:

Reportable time periods can be specified.

–Retry function:

If reporting fails, retry of reporting is done. Retry is specified for each reporting

destination with the retry interval and maximum retry time.

Report Function of Alert

–Manager report(SNMP, TCP/IP) function:

This function reports the alert using the SNMP or TCP/IP function.

Report contents include a detailed message, support method, and alert type.

A report can be issued to the manager under the LAN environment (In-Band report) as

well as under the WAN environment (Out-of-Band report) using a Remote Access

Service.

This function is only available for the Agent.

–Internet Mail function:

This function uses SMTP protocol to report by Internet Mail. This function requires

the Mail Server to support SMTP.

Report contents include a detailed message, support method, and alert type.

The report contents cannot be selected but the send message can be edited.

–Mail (MAPI) function:

This function uses the Microsoft Mail function to report by Mail. This function

requires an environment under which the post office of Microsoft Mail can be used.

Report contents include a detailed message, support method, and alert type.

The report contents cannot be selected but the send message can be edited.

By associating with the Microsoft information service, reporting destinations such as

Internet Mail can be expanded.

–Pager call function:

This function reports to Numeric Pager through a modem in which the AT commands

are available.

The report contents include a send message only. An initialization string of a modem

can be arbitrarily set.

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