NAPCO Gemini GEM-X255 User manual

OPERATING GUIDE for the

GEM-X255 Security System

ARMED

COMPUTERIZED SECURITY SYSTEM

STATUS

GEMINI

A 1 2 3

B 4 5 6

C 7 8 9 0

SYSTEM ARMED

01/01/00 12:00 AM

GEM-X255_OI273_USER.pub

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Tuesday, September 10, 2002 13:14

The GEM-RP1CAe2 is a “smart”

user-friendly, menu-driven keypad

designed for your Napco GEM-X255

control panel. The keypad is interactive.

Its alphanumeric screen will not only

display the status of your system, but will

also give you step-by-step instructions to

guide you through all operations.

This booklet contains important

information about the operation of your

system with this GEM-RP1CAe2 Keypad.

Read it carefully and keep it handy for

future reference. Check the Glossary for

an explanation of terms that may be

unfamiliar to you.

You'll probably find subjects

mentioned in this booklet that do not

apply to your system. Napco control

panels have such a wide variety of

features that few security systems, if

any, will ever need them all. Your alarm

professional has chosen appropriate

features for your particular needs.

Regardless of how your system has

been configured, rest assured that it has

been carefully designed and engineered

to the highest industry standards. To

assure optimum safety and security,

familiarize yourself with this equipment.

Periodically check its condition and state

of readiness by testing it at least once a

week in both the ac/battery and battery-

only modes (ask your alarm professional

how to make these tests).

INTRODUCTION

IMPORTANT - TEST YOUR SYSTEM WEEKLY

Test your sounding device and backup battery

(This test should only be performed on weekends or at a time

designated by your alarm company.)

1. While disarmed, press A.

2. Answer NO (press F) until “ACTIVATE BELL TEST” appears in

the window.

3. Press YES (E) to execute the test. The alarm will sound for about

two seconds.

• If the alarm does not sound, call for service.

• If the battery is low, “LOW BATTERY E02-00 SERVICE” will

appear in the display indicating a low battery condition. Allow 24

hours for the battery to recharge. If the trouble continues, call for

service.

Test your central station communicator

1. Notify your Central Station of the impending test.

2. While disarmed, enter your User Code and press A.

3. Answer NO (press F) until “ACTIVATE DIALER TEST” appears

in the window.

4. Press YES (E) to send a test code to the central station.

• If the test is not successful, “COMM FAIL E03-00 SERVICE” will

display, indicating a communication failure. Call for service.

Note: Any subsequent successful transmission will clear a “Failure to

Communicate” system trouble.

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TABLE OF CONTENTS

Section Page

KEYPAD CONTROLS & INDICATORS............................................ 4

SETTING THE ALARM (ARMING) WHEN LEAVING....................... 6

PROTECTING YOURSELF WHILE ON THE PREMISES................ 8

TURNING OFF THE ALARM (DISARMING) WHEN RETURNING .. 10

FIRE PROTECTION ........................................................................ 11

KEYPAD FUNCTIONS..................................................................... 15

CENTRAL-STATION MONITORING................................................ 20

ADVANCED FEATURES ................................................................. 21

PROGRAMMING USER CODES ..................................................... 22

SETTING THE DATE AND TIME ................................................... 25

KEYPAD MESSAGES...................................................................... 26

GLOSSARY ..................................................................................... 29

SYSTEM TROUBLE ERROR CODES ............................................. 32

TROUBLESHOOTING ..................................................................... 37

TO SILENCE AN ALARM, ENTER YOUR CODE,

AND PRESS J.

FOR SERVICE, CALL: _____________________

CENTRAL STATION: ______________________

EXIT DELAY: _____________________________

ENTRY DELAY: ___________________________

FIRE ALARM SOUND*:

________________________________________

BURGLAR ALARM SOUND*:

________________________________________

KEYPAD FIRE ENABLED? !YES !NO

KEYPAD PANIC ENABLED? !YES !NO

KEYPAD AUX. ENABLED? !YES !NO

*FIRE HAS PRIORITY OVER BURGLARY.

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Tuesday, September 10, 2002 13:14

KEYPAD CONTROLS & INDICATORS

ARMED

COMPUTERIZED SECURITY SYSTEM

STATUS

GEMINI

A 1 2 3

B 4 5 6

C 7 8 9 0

SYSTEM ARMED

01/01/00 12:00 AM

GEM-X255_OI273_USER.pub

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Tuesday, September 10, 2002 13:14

KEYPAD CONTROLS & INDICATORS

Window. Displays system status

messages, zone descriptions, etc.

STATUS Light. Lights (green) to

indicate that the system is ready

for arming. If a zone is not secured

the light will be off and the zone

will display in the window. If a

zone has been bypassed, the

STATUS light will blink while

armed.

ARMED Light. Lights (red) to

indicate that the system is armed.

If an alarm has occurred, the

ARMED LED will be flashing.

FUNCTION Button. Selects

available system functions as

displayed in the window. The

selected function is executed by

pressing the Jto button.

BYPASS Button. (1) Deactivates

selected zones from the system.

(2) Unbypasses a bypassed zone.

RESET Button. (1) Resets

various system troubles, displays,

etc. (See text.) (2) Resets

residential smoke detectors.

Numerical Keys (1-9, 0). Used to

enter codes, zone numbers, etc.

ON/OFF Button. Entry key.

Causes the entered code or

selected function to be executed.

INTERIOR Button. (1) Bypasses

all Interior Zones simultaneously

to allow free movement within the

premises. (2) Scrolls the window

display forward (NEXT). (3)

Answers “YES” to questions in the

window display.

INSTANT Button. (1) Cancels

entry delay on Exit/Entry Zones,

causing an instant alarm upon

violation. (2) Scrolls window

display backward (PRIOR). (3)

Answers “NO” to questions in the

window display.

AREA Button (*). Selects other

areas and is used with emergency

buttons.

Emergency Buttons. Used with

the Gbutton to signal an

emergency, as follows:

Press the 7and the G

buttons for Fire Emergency.

Press the 8and the G

buttons for Auxiliary Emergency.

Press the 9and the G

buttons for Police Emergency.

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SETTING THE ALARM (ARMING) WHEN LEAVING

Arming the System

1Check the keypad. The green STATUS light must be on in order to arm. If the

green light is off, “ZONES FAULTED” will display in the window followed by the

number and description of each faulted zone. Note each problem zone and secure

it by closing a window, door, etc. When all zones are secure, the green STATUS

light will come on and the window will display “SYSTEM READY”.

2Arm the system. Enter your code and press J. The green STATUS light will go

off, the red ARMED light will come on and the window will display “EXIT TIME

XXX”, “PLEASE LEAVE NOW” (where “XXX” represents the exit time remaining,

in 10-second steps). Note: If you enter a wrong code, the keypad will display

“INVALID ENTRY, TRY AGAIN”. Re-enter your code immediately.

3 Leave the premises. Leave through the exit door before exit time expires.

Priority Arming

If you attempt to arm with a faulted Zone, a 3-second tone will sound at the keypad.

“ZONES NOT NORMAL” and “CAN'T ARM SYSTEM”, will display in the window,

indicating that the faulted zone(s) must be secured before the panel can be armed.

Selectively Bypassing Zones

If you cannot locate or repair the problem yourself, call for assistance. If you cannot

get immediate help, bypass the problem zone(s) from the system by pressing B,

then the zone number (or vice versa).

Note: Bypassed zones are unprotected. If armed with zones bypassed, be sure to

have the system checked as soon as possible.

EXIT TIME 060

PLEASE LEAVE NOW

ZONES NOT NORMAL

CAN’T ARM SYSTEM

ZONES FAULTED

SYSTEM READY

002 BACK DOOR

BYPASSED BYPASSED

BYPASSED 002 BACK DOOR

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SETTING THE ALARM (ARMING) WHEN LEAVING

System Trouble

If you attempt to arm with a “SYSTEM TROUBLE” display alternating with an indicated trouble

code (e.g. “E02-00” (low battery); see SYSTEM TROUBLE ERROR CODES), a 3-second tone

will sound at the keypad. The window will display “PRESS RESET KEY, CAN'T ARM SYSTEM”.

If you cannot correct the problem immediately, pressing Cwill enable you to arm in this

condition. Be sure to call for service as soon as possible.

Area Arming (Optional)

Some systems may be divided, or partitioned, into smaller independent subsystems, which

are referred to as Areas. In a system that has been partitioned into multiple areas, one or

more area may be armed while others remain disarmed.

Manager's Mode (Optional)

The Manager's Mode allows the user to arm / disarm other areas in a partitioned system. To

arm/disarm a different area:

1Press the numerical key representing the other area number.

2Press Gfollowed by J. The keypad will now provide status and control of that area.

3Enter your User Code followed by Jto arm or disarm the area.

4Press Gfollowed by Jto return to the home area.

Global Arming (Optional)

To arm all areas simultaneously, press 9,Gand enter your code followed by J.

To disarm all areas simultaneously, press 0, Gand enter your code followed by J.

• The User Code must be valid in all area(s).

• If any zone is not secured, the keypad will display “CAN’T ARM SYSTEM, AREA X IN

TROUBLE”, where X indicates the number of the Area in trouble. All faulted zones in the

respective area(s) must be secured or bypassed. Note: If a system trouble is indicated, the

system cannot be armed using this method.

SYS/TRBL

LOW BATTERY

E02-00 SERVICE

SYS/TRBL

SYSTEM TROUBLE

SYS/TRBL

PRESS RESET KEY

CAN’T ARM SYSTEM

EXIT TIME 060

PLEASE LEAVE NOW

CAN’T ARM SYSTEM

AREA X IN TROUBLE

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Bypassing Interior Zones

Interior Zones, when bypassed, allow free movement within the home while the protection

of armed perimeter zones is maintained. To bypass Interior Zones, press E and

enter your User Code followed by D.

Your system may have provisions for two groups of Interior Zones. (Optional) (Interior Groups programmed? !YES !NO)

• Press E, followed by Dto Bypass Interior Group 1: [ ____________________________________ ]

• Press Etwice followed by Dto Bypass Interior Group 2: [ ______________________________________ ]

• Press Ethree times followed by Dto Bypass both Interior Groups 1 & 2.

Automatic Interior Bypass (Optional - Automatic Interior Bypass programmed? !YES !NO)

Your system may have been programmed for Automatic Interior Bypass, which allows it to recognize that you have armed the

system and remained in the house, prompting it to automatically adjust the interior protection accordingly.

• If you arm the system and remain in the house, all Interior Zones are automatically bypassed. The keypad will display

“BYPASSED” indicating that it is safe to move about.

• If the system is armed and you leave, the Interior Zones will unbypass, providing complete interior protection.

Instant Protection

When retiring for the evening, after all family members are home, you can cancel the

entry delay on the Entry Zone(s). To arm with instant protection, press Fjust prior

to arming, or at any time after the system is armed. When armed with Instant Protection

opening the entry door will cause an immediate alarm.

• When arming with Instant Protection, the exit delay will remain in effect, allowing exit of the house just after arming.

• While armed, the window will display “SYSTEM ARMED I” and the red ARMED light will flicker rapidly to indicate instant

protection.

PROTECTING YOURSELF WHILE ON THE PREMISES

BYPASSED SYSTEM READY

SYSTEM ARMED I

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PROTECTING YOURSELF WHILE ON THE PREMISES

Easy Exit (Optional - Easy Exit programmed? !YES !NO)

Your system may have been programmed for Easy Exit, which allows a user to exit the premises while the system is

armed. By activating Easy Exit while the system is armed, the Exit Delay countdown will take place, during which time you

are permitted to leave through the exit door. The Easy Exit Delay time will be identical to the Exit Delay time the system

gives you each time it is armed. This will allow, for example, an early morning commuter to exit the house, without having

to disarm and rearm the system, awaking the family.

!Press Eto activate Easy Exit on your system. (GEM-P3200/GEM-P9600 V11D or less, GEM-P1632 V8G or less)

!Press Dto activate Easy Exit on your system. (GEM-P3200/GEM-P9600 V20 or greater, GEM-P816/P1632 V9A or greater)

Emergency Buttons (Only available if programmed)

The Blue Emergency Buttons (7,8 & 9), if programmed, are always

active, whether the system is armed or disarmed. The emergency signal will only be

transmitted when an Emergency Button and G are pressed at the same time.

• Fire Emergency Simultaneously press 7

and Gto alert the central station

of a fire emergency. *(Fire Emergency programmed? !YES !NO)

• Auxiliary Emergency Simultaneously press 8and Gto alert the central

station of an Auxiliary emergency.*(Auxiliary Emergency programmed? !YES !NO)

• Police Emergency Simultaneously press 9and Gto alert the central

station of a police emergency. *(Police Emergency programmed? !YES !NO)

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Tuesday, September 10, 2002 13:14

Disarming the System

1Enter your premises through the Entry/Exit door. The keypad will sound a steady tone

to remind you to disarm the system before your Entry Delay time expires.

2Enter your User Code and press D.The red ARMED light will go out, indicating that

the system has been disarmed.

• If you enter an invalid code, the keypad will beep 4 times, signifying an error. Re-enter

your code immediately.

• 10 seconds before Entry Delay expires, the keypad will emit a pulsing warning tone.

Alarm Indication / Silencing an Alarm

If the red ARMED light is flashing and “ALARM” is displayed, an alarm occurred while

you were out. Proceed with caution! If you suspect that an intruder may still be on the

premises, leave immediately and call authorities from a neighbor's phone.

To silence an audible alarm:

1Enter your code and press J. After the system is disarmed, the window will continue

to display “ALARM” followed by the zone(s) violated.

2To reset the display, note the zones violated, then press C.

Ambush (Optional - Ambush programmed? !YES !NO) (Your Ambush Code is __ __ )

The Ambush Code (optional) is a 2-digit code that is entered just prior to your Disarm Code. If an intruder forces you to disarm your

system, (a) enter your Ambush Code; (b) enter your Disarm Code; (c) pressD.

Example: If your User Code is 1234 and your Ambush Code is 99, press 9 9 1 2 34D.

This will send a silent alarm to the central station. The red ARMED light will go out and the window will display “SYSTEM

READY”, as if the system were merely disarmed. There will be no indication that an alarm has been sent.

TURNING OFF THE ALARM (DISARMING) WHEN RETURNING

ENTRY TIME XXX

DISARM SYSTEM

INVALID ENTRY

TRY AGAIN

**** ALARM ****

002 - BACK ALARM

003 - LIVING ROOM

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Tuesday, September 10, 2002 13:14

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