MobileHelp MD3-01 User manual
MobileHelp Touch |User’s Guide
MobileHelp Touch
|
User’s Guide
MobileHelp Touch User Guide
2
SETUP GUIDE FOR MOBILEHELP TOUCH
We thank you for choosing MobileHelp’s Medical Alert System and we welcome
you to the MobileHelp family.
Congratulations on making a smart choice!
If you have any questions during the setup process, please call our support team
at 1-800-931-7852 and select the Technical Support option. See last page for
hours of operation.
MobileHelp Customer Support 1-800-931-7852
3
Apps
MobileHelp Touch Features
Time, Date &
Local Weather
Enhanced Audio
Speaker
Integrated
Front-facing
Camera
Home Screen
Help Button
Kickstand USB Charging
Port
8” Touch Display Status Bar
Android 7.1.1
Connectivity:
- 4G LTE Cellular
- WiFi Enabled
- Bluetooth
- RF 433MHz
Up to 15 Hour Backup Battery
Back Home
Power Button Power ButtonON/OFF Switch
Tablet Back Features
MobileHelp Touch User Guide
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Important Information
Please perform the following steps when you receive your new MobileHelp Touch:
1. Plug the USB charging cord into an electrical outlet that is not
controlled by a light switch and plug the other end into the
back of the MobileHelp Touch.
2. Please switch the ON/OFF switch on the back of your
MobileHelp Touch to the ON position, as shown in image A.
3. Press and hold the power button on top of your MobileHelp
Touch for 5 seconds until it powers on. Ignore all pop up
messages that may appear. In about 60 seconds, your
MobileHelp Touch will be turned on and the home screen will
appear as shown in image B. If your tablet does not power
on, please contact Technical Support.
4. The volume adjustment can be accessed from the Settings
icon button on the home screen.
USB
Charging
Power ButtonON/OFF Switch
Image A
Image B
Apps
MobileHelp Customer Support 1-800-931-7852
5
Reset Tutorial
You can reset the tutorial at any time by clicking on the Settings icon on the Home
Screen and then selecting Reset Tutorial.
Follow the instructions on the screen and click Next to go to the next screen until
you are done with the tutorial.
MobileHelp Touch User Guide
6
Home Screen
The following icons will be available on your home screen. For more information,
please review the specific sections in the user guide pertaining to the icons. If you
have any questions, please call our support team at 1-800-931-7852 and select the
Technical Support option. See last page for hours of operation.
MobileVitals
Help Button
Reminders (Coming Soon)
Apps
Video Chat (Coming Soon)
Messaging (Coming Soon)
Contact Us (Coming Soon)
MobileHelp Customer Support 1-800-931-7852 7
MobileVitals
If you have MovileVitals, this app will allow you to monitor vital signs using the
peripherals included in your system, which will vary based on your program/purchase.
Weight
Blood Pressure
Pulse Oximetry
Glucose
Blood Pressure
Pulse Oximetry
MobileHelp Touch User Guide
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Help Button
You may press the help button on the tablet or any one of your help buttons such
as the Neck Pendant, Wrist button, or Fall Button, at anytime if you need help or
medical assistance.
You may also press the emergency button on your Mobile Device.
MobileHelp Customer Support 1-800-931-7852 9
Apps
The Apps application on your tablet will include games. There will be more games
available in the future.
The Apps application on your tablet will include games. There will be more games
MobileHelp Touch User Guide
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Emergency
Help Button
Low Battery
Indicator (red)
GPS Indicator
(yellow)
Cellular
Indicator
(green)
USB Charging
Port
ON/OFF Button
Speaker
Emergency Light
(red ring)
Mobile Device System Features
This manual suits for next models
1
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