Mitel Superset 4015 User manual

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4

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SUPERSET 4015

TELEPHONE INSTRUCTIONS

To Place an Outgoing Telephone Call:

•Lift the handset

•Dial 9 + area code (local calls) or Dial 9 + 1 + area code (long

distance calls)

•Dial the number you wish to call

To Place an Internal Telephone Call:

•Lift the handset

•Dial extension number

To Place a Call on Hold

•With a call on the line, press Hold

To Reconnect with Caller

•Press the flashing line key

Transferring a Call

•With caller on the line, press TRANS/CONF on your phone set

•Dial the appropriate extension number or outgoing telephone number

•Then hang-up or announce the transfer and then, hang-up to transfer call

•Press Cancel to return to caller

Conferencing Calls

•With a caller on line, press TRANS/CONF

•Dial second party (internal or external)

•Wait for an answer, repeat if adding more callers

•Press TRANS/CONF to bring all parties together

To Disconnect from a Conference Call

•Hang-up

Ringer Adjust

•Volume – press * to adjust – press ARROW key to change the volume and press # to SAVE.

•Pitch – press * to adjust – press ARROW key to change the pitch and press # to SAVE.

Superkeys

Phonebook:

•Press the SUPERKEY

•Press YES key

•Enter first or last name using dial pad then press the softkey to say YES and dial

Call Forward:

•You can redirect your incoming and external calls to an alternative number (pre-programmed

to voicemail)

To Turn Call Forward On and Off (once it has been programmed):

•Press the CALL FORWARD ALWAYS key to turn ON or OFF

•(When red light is on, CALL FORWARD ALWAYS is on)

OR

•Press the SUPERKEY

•Press the * until "CALL FORWARDING" appears

•Press * to select

To Program Call Forwarding:

•To program press SUPERKEY

•Press the # key until "CALL FORWARDING" appears

•Press * for YES

•Press * to review when ALWAYS appears

•Press the # key until the call forward appears

•Press the * key to program

•Dial the destination extension

•Press the down arrow key to SAVE

Speed Calls:

To Program Speed Calls:

•Press SUPERKEY

•Press the # key until "PERSONAL KEYS" appears and then Press *

•Press a PERSONAL KEY that isn’t a line being used

•Press * to CHANGE or # to CLEAR

•Dial “9” + area code and phone number or extension number

•Press the PERSONAL KEY again

•If you want the number to be private, press the * or # to keep number visible

•Press SUPERKEY to program another PERSONAL KEY

To Use a Speed Call Key:

•Lift the handset or select line key and then Press the appropriate SPEED CALL key