Mitel 5201 User manual

USER GUIDE

3300 ICP - 4.0

L

Contents

ABOUT THE 5201 IP PHONE 

7HOHSKRQH6WDWXV,QGLFDWRUV 

'HVLJQDWLRQ&DUG 

$ERXW)HDWXUH$FFHVV&RGHV 

)RU8VHUVRQ5HVLOLHQW,& 6\VWHPV 

7LSVIRU<RXU&RPIRUWDQG6DIHW\ 

CUSTOMIZING YOUR PHONE 

$GMXVWLQJWKHULQJHUYROXPH 

$GMXVWLQJWKHKDQGVHWUHFHLYHUYROXPH 

0DNLQJDQGDQVZHULQJFDOOV 

5HGLDO 

5HGLDO6DYHG1XPEHU 

+ROG 

0HVVDJLQJ 

&DOOEDFN 

&DOOEDFN&DQFHO,QGLYLGXDO 

&DOOEDFN&DQFHO$OO 

&DOO7UDQVIHU 

&RQIHUHQFH&DOOV 

&DOO)RUZDUG 

&DOO)RUZDUG5HPRWH 

&DOO)RUZDUG(QG&KDLQLQJ 

&DOO)RUZDUG2YHUULGH 

&DOO DUN 

&DOO LFNXS 

&DPSRQ 

'R1RW'LVWXUE 

2YHUULGH 

DJLQJ 

'LUHFW DJLQJ 



ABOUT THE 5201 IP PHONE

7KH0LWHO1HWZRUNV,  KRQHLVDGLJLWDOWHOHSKRQHWKDWFRQQHFWV

GLUHFWO\WRD%DVH7(WKHUQHWQHWZRUN,WLVVXSSRUWHGE\WKH0LWHO

1HWZRUNV,QWHJUDWHG&RPPXQLFDWLRQV ODWIRUP,& 5HOHDVHDQG

ODWHUVRIWZDUH

7KH,  KRQHKDVWKUHHIL[HGIXQFWLRQNH\VDORQJZLWKD9ROXPH

8S'RZQNH\DQGDVWDQGDUGQXPHULFNH\SDG7KHIL[HGIXQFWLRQNH\VDUH

0(66$*(+2/'DQG75$16&21)



 +DQGVHW

 6SHDNHU

 9ROXPH&RQWURO

 0HVVDJH:DLWLQJ,QGLFDWRU

 'HVLJQDWLRQ&DUG

 )XQFWLRQ.H\V

 .H\SDG



Telephone Status Indicators

Designation Card

8VHWKHGHVLJQDWLRQFDUGWRZULWHIUHTXHQWO\FDOOHGQXPEHUVRIIHDWXUH

DFFHVVFRGHV

1RWH<RXUGHVLJQDWLRQFDUGVKRXOGVKRZ7UDQV&RQIDWWKHERWWRPULJKW

RIWKHFDUG,ILWGRHVQRWJHWWKHFRUUHFWGHVLJQDWLRQFDUGIURP\RXU

DGPLQLVWUDWRU

7RUHPRYHWKHGHVLJQDWLRQFDUGFRYHU

UHVVWKHWDEDWWKHWRSRIWKHFRYHUGRZQZDUGVDQGOLIWWKHFRYHU

7RUHSODFHWKHGHVLJQDWLRQFDUGFRYHU

,QVHUWWKHWKHFRYHULQWKHVORWVULJKWDERYHWKHIXQFWLRQNH\VWKHQSUHVV

WKHWDEDWWKHWRSRIWKHFRYHULQWRSODFH

About Feature Access Codes

8VHRIVRPHIHDWXUHVUHTXLUHVGLDOLQJDFFHVVFRGHV7KHFRGHVDUHIOH[LEOH

DQGPD\EHGLIIHUHQWWKDQWKRVHLQWKLVJXLGH$VN\RXUDGPLQLVWUDWRUIRUD

OLVWRIFRGHV\RXVKRXOGXVH

For Users on Resilient 3300 ICP Systems

,IGXULQJDFDOO\RXKHDUWZREHHSVUHSHDWHGHYHU\VHFRQGVLWPHDQVWKDW

\RXUSKRQHLVVZLWFKLQJWRDVHFRQGDU\,& V\VWHP7KHFDOOFRQWLQXHV

EXWWKHNH\VDQGIHDWXUHVRQ\RXUSKRQHVWRSZRUNLQJ7KHNH\VDQGPRVW

IHDWXUHVEHJLQZRUNLQJDJDLQDIWHU\RXKDQJXS1RUPDORSHUDWLRQUHVXPHV

ZKHQ\RXUSKRQHVZLWFKHVEDFNWRWKHSULPDU\V\VWHP

6LWXDWLRQ 7KHPHVVDJHZDLWLQJLQ LFDWRULV

/LQHLVLGOH 2II

/LQHLVULQJLQJ )ODVKLQJUDSLGO\

0HVVDJHZDLWLQJ9RLFHPDLO )ODVKLQJVORZO\





Tips for Your Comfort and Safety

'RQWFUDGOHWKHKDQGVHW

URORQJHGXVHRIWKHKDQGVHWFDQOHDGWRQHFNVKRXOGHURUEDFNGLVFRPIRUW

HVSHFLDOO\LI\RXFUDGOHWKHKDQGVHWEHWZHHQ\RXUHDUDQGVKRXOGHU

3URWHFW\RXUKHDULQJ

<RXUSKRQHKDVDFRQWUROIRUDGMXVWLQJWKHYROXPHRIWKHKDQGVHWUHFHLYHU

%HFDXVHFRQWLQXRXVH[SRVXUHWRORXGVRXQGVFDQFRQWULEXWHWRKHDULQJORVV

NHHSWKHYROXPHDWDPRGHUDWHOHYHO

CUSTOMIZING YOUR PHONE

Adjusting the ringer volume

7RDGMXVWWKH5LQJHU9ROXPHZKLOHWKHVHWLVULQJLQJ

UHVVWKH9ROXPHFRQWUROEXWWRQ

Adjusting the handset receiver volume

7RDGMXVWWKH+DQGVHW5HFHLYHU9ROXPHZKHQ\RXDUHXVLQJWKH

KDQGVHW

UHVVWKH9ROXPHFRQWUROEXWWRQ

Making and answering calls

7RPDNHDFDOO

 /LIWWKHKDQGVHW

 'LDOWKHQXPEHU

7RDQVZHUDFDOO

/LIWWKHKDQGVHW



Redial

7RUHGLDOWKHODVWQXP HUWKDW\RXPDQXDOO\GLDOHG

 /LIWWKHKDQGVHW

 'LDO

Redial - Saved Number

7RVDYHWKHODVWQXP HUWKDW\RXPDQXDOO\GLDOHG

 /LIWKDQGVHW

 'LDO

7R5HGLDODVDYHGQXP HU

 /LIWKDQGVHW

 'LDO

Hold

7RSODFHDFDOORQ+ROG

UHVV+2/'DQGUHSODFHWKHKDQGVHWLQWKHFUDGOH

7RUHWULHYHDFDOOIURP+ROG

 /LIWWKHKDQGVHW

 UHVV+2/'



Messaging

,IWKHPHVVDJHLQGLFDWRULVIODVKLQJVORZO\ZKLOHWKHSKRQHLVQRWULQJLQJWKLV

LQGLFDWHVWKDW\RXKDYHDPHVVDJHRUDYRLFHPDLO

1RWH)RUYRLFHPDLOWRZRUNSURSHUO\ZLWKWKH,  KRQH&DOO)RUZDUG

PXVWEHDFWLYDWHG6HH&DOO)RUZDUGODWHULQWKLVJXLGHIRUPRUHLQIRUPDWLRQ

7KHUHVSRQVHWRDPHVVDJHLQGLFDWLRQFKDQJHVGHSHQGLQJRQZKHWKHUWKH

FDOOHUZDQWV\RXWRFDOOEDFNRULIWKH\KDYHOHIWDYRLFHPHVVDJH

7RUHVSRQGWRDPHVVDJHLQGLFDWLRQ

 /LIWWKHKDQGVHW

 UHVV0(66$*(

,IWKHFDOOHUKDVOHIWDYRLFHPHVVDJHWKHSKRQHZLOODXWRPDWLFDOO\FDOO

WKHYRLFHPDLOV\VWHP

25

,IWKHFDOOHUKDVDFWLYDWHG\RXUPHVVDJHLQGLFDWRULQVWHDGRIOHDYLQJD

YRLFHPHVVDJHWKHSKRQHZLOODXWRPDWLFDOO\FDOOWKHLUQXP HU

Callback

7ROHDYHDFDOO DFNPHVVDJHDWDQRWKHUH[WHQVLRQ

:KLOHOLVWHQLQJWRULQJLQJRUEXV\WRQHSUHVVWKH0(66$*(NH\

7KHFDOOHGH[WHQVLRQXVHULVLQIRUPHGRIWKHPHVVDJHZDLWLQJLQGLFDWLRQ \

WKHLU0HVVDJH,QGLFDWRUIODVKLQJDQGLIWKH\KDYHDGLVSOD\0(66$*(

:$,7,1*RQWKHLUGLVSOD\

Callback - Cancel Individual

7RFDQFHOD&DOO DFN

 /LIWWKHKDQGVHW

 'LDO

 'LDOWKHQXPEHURIWKHFDOOHGH[WHQVLRQ

 +DQJXS



Callback - Cancel All

7RFDQFHODOO&DOO DFNV

 /LIWWKHKDQGVHW

 'LDO

 +DQJXS

Call Transfer

7R7UDQVIHUDQDFWLYHFDOO

 UHVV75$16&21)

 'LDOWKHQXPEHURIWKHWKLUGSDUW\

 'RRQHRIWKHIROORZLQJ



7RFRPSOHWHWKH7UDQVIHUKDQJXS



7RDQQRXQFHWKH7UDQVIHUZDLWIRUDQDQVZHUFRQVXOWDQGKDQJXS



7RUHWULHYHWKHFDOOSUHVV75$16&21)DQGGLDO

Conference Calls

7RIRUPD&RQIHUHQFHZKHQDWZRSDUW\FDOOLVDOUHDG\LQSODFHRUWR

DGGDQRWKHUSDUW\WRDQH[LVWLQJ&RQIHUHQFH

 UHVV75$16&21)

 'LDOWKHQXPEHURIWKHQH[WSDUW\

 :DLWIRUDQDQVZHU

 UHVV75$16&21)

7ROHDYHD&RQIHUHQFH

+DQJXS

7RVSOLWD&RQIHUHQFHDQGVSHDNSULYDWHO\ZLWKWKHRULJLQDOSDUW\

 UHVV75$16&21)

 'LDO



Call Forward

&DOO)RUZDUGOHWV\RXUHGLUHFWLQFRPLQJFDOOVWRDQDOWHUQDWHQXPEHU

$OZD\VUHGLUHFWVDOOLQFRPLQJFDOOVUHJDUGOHVVRIWKHVWDWHRI\RXU

WHOHSKRQH%XV\UHGLUHFWVLQWHUQDOFDOOVZKHQ\RXUWHOHSKRQHLVEXV\DQG

1R$QVZHUUHGLUHFWVFDOOVDIWHUVHYHUDOULQJVLI\RXGRQWDQVZHU

)RU%XV\DQG1R$QVZHU&DOO)RUZDUG\RXFDQVHOHFWWKHGHVWLQDWLRQ

DFFRUGLQJWRWKHZKHWKHUWKHLQFRPLQJFDOOLVLQWHUQDORUH[WHUQDORUXVHWKH

VDPHQXPEHUIRUDOOFDOOV

1RWH<RXFDQDOVRIRUZDUG\RXUFDOOVWR\RXUYRLFHPDLOER[LIDYDLODEOHE\

SURJUDPPLQJWKHQXPEHURI\RXUYRLFHPDLOV\VWHP

7RSURJUDPDQGDFWLYDWH&DOO)RUZDUG

 /LIWWKHKDQGVHW

 'RRQHRIWKHIROORZLQJ



7RSURJUDP&DOO)RUZDUG$OZD\VGLDO



7RSURJUDP&DOO)RUZDUG%XV\$OO&DOOVGLDO



7RSURJUDP&DOO)RUZDUG%XV\,QWHUQDO&DOOVGLDO



7RSURJUDP&DOO)RUZDUG%XV\([WHUQDO&DOOVGLDO



7RSURJUDP&DOO)RUZDUG1R$QVZHU$OO&DOOVGLDO



7RSURJUDP&DOO)RUZDUG1R$QVZHU,QWHUQDO&DOOVGLDO



7RSURJUDP&DOO)RUZDUG1R$QVZHU([WHUQDO&DOOVGLDO

 'LDOWKHGHVWLQDWLRQQXPEHU

 +DQJXS

7RFDQFHO&DOO)RUZDUGVHWWLQJV

 /LIWWKHKDQGVHW

 'RRQHRIWKHIROORZLQJ



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