Mitel 5005 User manual

USER GUIDE

MITEL NETWORKSMITEL NETWORKS

IP Phone

5005

NOTICE

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Contents

ABOUT THE 5005 IP PHONE 

7HOHSKRQH6WDWXV,QGLFDWRUV 

/LQH.H\V 

7LSVIRU<RXU&RPIRUWDQG6DIHW\ 

USING YOUR PHONE 

$GMXVWLQJWKHULQJHUYROXPH 

$GMXVWLQJWKHKDQGVHWUHFHLYHUYROXPH 

$GMXVWLQJGLVSOD\FRQWUDVW 

3URJUDPPLQJWKH)HDWXUH.H\V 

'HVNWRS6WDQG 

MAKING AND ANSWERING CALLS 

0DNLQJD&DOO 

$QVZHULQJD&DOO 

5HGLDO 

5HGLDO6DYHG1XPEHU 

$XWR$QVZHU

6SHHG&DOO

CALL HANDLING

&DQFHO

+ROG 

&DOO7UDQVIHU 

&RQIHUHQFH&DOOV 

6ZDS 

0HVVDJLQJ&DOO0H%DFN 

&DOO)RUZDUG 

&DOO)RUZDUG5HPRWH 

&DOO)RUZDUG(QG&KDLQLQJ 

&DOO)RUZDUG2YHUULGH 

LL

USING OTHER FEATURES 

&DOO3DUN 

&DOO3LFNXS 

&DPSRQ 

'LUHFWRU\ 

'R1RW'LVWXUE 

2YHUULGH 

3DJLQJ 

'LUHFW3DJLQJ 

FEATURE ACCESS CODES 



ABOUT THE 5005 IP PHONE

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(WKHUQHWQHWZRUN,WLVVXSSRUWHGE\WKH0LWHO1HWZRUNV,QWHJUDWHG&RPPXQLFDWLRQV3ODWIRUP

,&35HOHDVHDQGODWHUVRIWZDUH

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&RQQHFWWKHSKRQHWRD/$1WKDWLVDWWDFKHGWRD0LWHOPDQXIDFWXUHG,&3V\VWHPRQO\

7KH0LWHO1HWZRUNV  ,3SKRQHKDVWZRIL[HGIXQFWLRQNH\V+2/'DQG&$1&(/DQGWZHQW\

SURJUDPPDEOHNH\VZLWKEXLOWLQVWDWXVLQGLFDWRUVDORQJZLWKD9ROXPH8S'RZQNH\DQGDVWDQGDUG

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%$&.0(66$*(&$//)25:$5'',5(&725<DQG75$16&21)IHDWXUHVDXWRPDWLFDOO\DQGWKHWRS

OHIWSURJUDPPDEOHIHDWXUHNH\ZLOODXWRPDWLFDOO\EHDVVLJQHGDVWKHSULPDU\/,1(NH\



 +DQGVHW

 6SHDNHU

 0HVVDJH:DLWLQJ,QGLFDWRU

 'LVSOD\6FUHHQ

 3URJUDPPDEOH)HDWXUH.H\V

 1XPHULF.H\SDG

 9ROXPH&RQWURO

 &DQFHO.H\

 +ROG.H\



Telephone Status Indicators

Line Keys

7KHWRSOHIWSURJUDPPDEOHIHDWXUHNH\RQ\RXUVHWZLOODXWRPDWLFDOO\EHSURJUDPPHGDVD/,1(NH\

UHIHUUHGWRDVHLWKHUDQLQWHUFRPRU3ULPH/LQHNH\$GGLWLRQDOSURJUDPPDEOHNH\VFDQEHVHWXS

WRDFFHVVRWKHUOLQHVVRWKDW\RXFDQDQVZHURUPDNHFDOOVRQPXOWLSOHOLQHV3URJUDPPDEOHNH\V

GHVLJQDWHGDV/,1(NH\VZLOOLQGLFDWHWKHVWDWXVRIDOLQHZLWKWKHNH\OLJKWDVIROORZV

To make a call using a line other than the primary one assigned to the set:

 /LIWWKHKDQGVHW

 3UHVVDOLQHNH\WKDWKDVEHHQSURJUDPPHGWRXVHDQRWKHUH[WHQVLRQ

 'LDOWKHQXPEHU

1RWH5HIHUWR0DNLQJDQG$QVZHULQJ&DOOVIRUIXUWKHULQIRUPDWLRQ

Tips for Your Comfort and Safety

Don’t cradle the handset!

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WKHKDQGVHWEHWZHHQ\RXUHDUDQGVKRXOGHU,I\RXXVH\RXUSKRQHDORW\RXPD\ILQGLWPRUH

FRPIRUWDEOHWRXVHDKHDGVHW6HHWKHVHFWLRQRQKHDGVHWXVDJHHOVHZKHUHLQWKLVJXLGHIRUPRUH

LQIRUPDWLRQ

Protect your hearing

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H[SRVXUHWRORXGVRXQGVFDQFRQWULEXWHWRKHDULQJORVVNHHSWKHYROXPHDWDPRGHUDWHOHYHO

USING YOUR PHONE

Adjusting the ringer volume

To adjust the Ringer Volume while the set is ringing:

3UHVVWKH9ROXPHFRQWUROEXWWRQ

6LWXDWLRQ 7KHPHVVDJHZDLWLQJLQGLFDWRULV

/LQHLVLGOH 2II

/LQHLVULQJLQJ )ODVKLQJUDSLGO\

0HVVDJHZDLWLQJ9RLFHPDLO )ODVKLQJVORZO\



.H\6WDWXV ([ ODQDWLRQ

/LW 7KHOLQHLVLQXVH

8QOLW 7KHOLQHLVLGOHRUIUHH

)ODVKLQJZLWKULQJLQJFDGHQFH $QH[WHUQDOFDOOLVULQJLQJRQWKLVOLQH

)ODVKLQJZLWKKHOGFDGHQFH $FDOORQWKLVOLQHLVFXUUHQWO\RQKROG





Adjusting the handset receiver volume

To adjust the Handset Receiver Volume when you are using the handset:

3UHVVWKH9ROXPHFRQWUROEXWWRQ

Adjusting display contrast

To adjust the contrast level of the display screen while the phone is not in use::

3UHVVWKH9ROXPHFRQWUROEXWWRQ

Programming the Feature Keys

3URJUDPPLQJWKHIHDWXUHNH\VRQ\RXU  ,3SKRQHLVGRQHRQ\RXUFRPSXWHUXVLQJWKH'HVNWRS

7RROWRDFFHVVWKH,&3RQ\RXUQHWZRUN)HDWXUHVVXFKDVVSHHGGLDONH\VSURJUDPPLQJNH\

GHILQLWLRQVDQG&DOO)RUZDUGLQJPXVWEHDOOSURJUDPPHGXVLQJWKH'HVNWRS7RRO

)RUPRUHLQIRUPDWLRQRQXVLQJWKH'HVNWRS7RROSOHDVHFRQWDFW\RXU6\VWHP$GPLQLVWUDWRU

Desktop Stand

7RWLOWWKH  ,3SKRQHWRZDUGV\RXLWFDQEHPRXQWHGRQDVWDQGDVLOOXVWUDWHGEHORZ



MAKING AND ANSWERING CALLS

Making a Call

To make a call using the handset:

 /LIWWKHKDQGVHW

 'LDOWKHQXPEHU

1RWH7RXVHDOLQHRWKHUWKDQWKHSULPDU\RQHDVVLJQHGWRWKHVHWSUHVVRQHRIWKH/LQHNH\VEHIRUH

\RXGLDOWKHQXPEHU

To make a call using a Speed Call key:

/LIWWKHKDQGVHW

3UHVVWKH6SHHG&DOONH\WRGLDODSUHSURJUDPPHGQXPEHU

1RWH6SHHG&DOONH\VPXVWEHSURJUDPPHGXVLQJWKH'HVNWRS7RRODVGHVFULEHGLQ3URJUDPPLQJWKH

)HDWXUH.H\V6SHHG&DOONH\VPD\EHXVHGHLWKHUIRUWHOHSKRQHQXPEHUVRUWRVHQGDPXOWLGLJLW

SDVVZRUGGXULQJDFDOO

Answering a Call

To answer a call:

/LIWWKHKDQGVHW

Redial

To redial the last number that you manually dialed:

 /LIWWKHKDQGVHW

 3UHVV5(',$/

1RWH<RXFDQQRWUHGLDODFDOOWKDWZDVPDGHXVLQJDSURJUDPPDEOHIHDWXUHNH\<RXFDQDOVRVDYH

WKHODVWQXPEHUWKDW\RXPDQXDOO\GLDOHGLQWKHSKRQHVPHPRU\VRWKDWLWFDQEHTXLFNO\UHGLDOHG

Redial - Saved Number

To save the last number that you manually dialed:

 /LIWKDQGVHW

 'LDO

To Redial a saved number:

 /LIWKDQGVHW

 'LDO

 

Auto-Answer

$XWR$QVZHUOHWV\RXDQVZHUFDOOVZLWKRXWOLIWLQJWKHKDQGVHW:KHQDFDOODUULYHV\RXKHDUDVKRUW

ULQJIROORZHGE\WKHFDOOHUVYRLFH

To enable or disable Auto-Answer:

3UHVVWKHSURJUDPPDEOHNH\DVVLJQHGWRWKH$XWR$QVZHUIHDWXUH

To answer a call while on Auto-Answer:

/LIWWKHKDQGVHW

Speed Call

<RXPD\XVH6SHHG&DOONH\VWRPDNHDFDOORUWRVHQGDVWULQJRIGLJLWVGXULQJDFDOOSUHVVD6SHHG

&DOO.H\GXULQJDFDOOWRVHQGDPXOWLGLJLWSDVVZRUGIRULQVWDQFH

To dial a stored Speed Call number:

 /LIWWKHKDQGVHW

 3UHVVWKHNH\SURJUDPPHGIRUWKH6SHHG&DOOQXPEHU\RXZLVKWRGLDO

To use a stored Speed Call number during a call:

3UHVVWKHNH\SURJUDPPHGZLWKWKH6SHHG&DOOQXPEHU\RXZLVKWRVHQG

1RWH6SHHGFDOOQXPEHUVDUHVWRUHGDVGHVFULEHGLQ3URJUDPPLQJWKH)HDWXUH.H\V

CALL HANDLING

Cancel

7KH&DQFHONH\LVDIL[HGIXQFWLRQNH\WKDWDOORZV\RXWRFDQFHOWKHFXUUHQWRSHUDWLRQDQGUHWXUQWRD

GLDOWRQH3UHVVLQJWKLVNH\LVHTXLYDOHQWWRUHSODFLQJ\RXUKDQGVHWDQGOLIWLQJLWXSDJDLQ:KHQWKLV

NH\LVSUHVVHGGXULQJSURJUDPPLQJ\RXDUHUHWXUQHGWRWKHSUHYLRXVSURJUDPPLQJVWHS

3UHVVLQJWKH&DQFHONH

ZLOOUHFRQQHFWWKHXVHUWRWKHRUL

LQDODFWLYHFDOOLIWKHXVHULVLQWKHPLGGOHRI

D7UDQVIHU



Hold

To place a call on Hold:

3UHVV+2/'DQGUHSODFHWKHKDQGVHWLQWKHFUDGOH

To retrieve a call from Hold:

 /LIWWKHKDQGVHW

 3UHVVWKH/,1(NH\WRUHWULHYHWKHFDOO

1RWH$FDOO

ODFHGRQKROGLQWKLVPDQQHULVKHOGXQGHUWKH

ULPDU

OLQHDVVL

QHGWRWKHVHW7KLVW

H

RIKROGLVD6\VWHP+ROGDVDQ\RWKHUH[WHQVLRQFDQSLFNXSWKLVKHOGFDOOLIWKH\KDYHD'66%/)

NH\SURJUDPPHGIRUWKHLQLWLDOKROGLQJH[WHQVLRQ

Call Transfer

To Transfer an active call:

 3UHVV75$16&21)

 'LDOWKHQXPEHURIWKHWKLUGSDUW\

 'RRQHRIWKHIROORZLQJ



7RFRPSOHWHWKH7UDQVIHUKDQJXS



7RDQQRXQFHWKH7UDQVIHUZDLWIRUDQDQVZHUFRQVXOWDQGKDQJXS



7RUHWULHYHWKHFDOOSUHVVWKHVZLWFKKRRNDQGGLDO

To cancel a Transfer before the third party has been connected:

3UHVVWKH&$1&(/NH\WREHUHFRQQHFWHGWRWKHRULJLQDOFDOO

Conference Calls

To form a Conference when a two-party call is already in place, or to add another party to an existing Conference:

 3UHVV75$16&21)

 'LDOWKHQXPEHURIWKHQH[WSDUW\

 :DLWIRUDQDQVZHU

 3UHVV75$16&21)

To leave a Conference:

+DQJXS

Swap

6ZDSDOORZV\RXWRDOWHUQDWHEHWZHHQWZRFDOOVE\SUHVVLQJDNH\(DFKFDOOLVNHSWSULYDWHDVQHLWKHU

SHUVRQFDQRYHUKHDU\RXUFRQYHUVDWLRQZLWKWKHRWKHU

To use the Swap feature to alternate between calls:

 0DNHRUDQVZHUDFDOOFRQVXOWDQGWKHQSUHVVWKH6:$3NH\WRSODFHWKDWFDOORQKROG

 :KLOHWKHILUVWFDOOLVRQKROGPDNHRUDQVZHUDVHFRQGFDOO

 3UHVVWKHSURJUDPPDEOHNH\DVVLJQHGWRWKH6:$3IHDWXUHWRDOWHUQDWHEDFNDQGIRUWKEHWZHHQ

WKHWZRFDOOV

 3UHVV

1RWH7KLVIHDWXUHPD\RQO\EHDYDLODEOHRQWKLVVHWSURYLGHGWKDW([FOXVLYH+ROGKDVDOUHDG\EHHQ

DFWLYDWHG&RQVXOW\RXU6\VWHP$GPLQLVWUDWRUIRUPRUHLQIRUPDWLRQ

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