Mitel NETWORKS 5010 User manual

USER GUIDE

IP Phone

5010

MITEL NETWORKS

NOTICE

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Contents

INTRODUCTION 

USING YOUR MITEL NETWORKS 5010 IP PHONE 

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INTRODUCTION TO THE DESKTOP USER TOOLS 

TIPS FOR YOUR COMFORT AND SAFETY 

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GLOSSARY 

ACCESSING FEATURES 

FEATURE ACCESS CODES 

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INTRODUCTION

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Your Mitel Networks 5010 IP Phone

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Fixed Function Keys

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SuperKey

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Hold

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Message

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EDFNE\SUHVVLQJ0HVVDJH7KLVNH\LVXVHGLQFRQMXQFWLRQZLWKWKH0HVVDJH,QGLFDWRUZKLFKIODVKHV

ZKHQ\RXKDYHDPHVVDJHZDLWLQJ5HIHUWR0HVVDJH:DLWLQJIRUPRUHLQIRUPDWLRQ

Cancel

8VHGWRFDQFHOWKHFXUUHQWRSHUDWLRQDQGUHWXUQ\RXWRGLDOWRQH3UHVVLQJWKLVNH\LVHTXLYDOHQWWR

UHSODFLQJ\RXUKDQGVHWDQGOLIWLQJLWXSDJDLQ:KHQWKLVNH\LVSUHVVHGGXULQJSURJUDPPLQJXVLQJ

6XSHU.H\\RXDUHUHWXUQHGWRWKHSUHYLRXVSURJUDPPLQJVWHS

Trans/Conf

8VHGWRWHPSRUDULO\SODFHDFDOORQKROGEHIRUHWUDQVIHUULQJWRDQRWKHUSDUW\DQGWRLQLWLDWHDWKUHH

SDUW\FRQIHUHQFHFDOO

Shift

8VHGWR

UDPDQGDFFHVV3HUVRQDO6

HHG&DOOQXPEHUVVDYHGDVVHFRQGDU

IHDWXUHVXQGHU

HUVRQDO

NH\VDQGNH\SDGNH\V

3UHVVLQJ6KLIWWZLFHUHGLDOVWKHODVWH[WHUQDOO\GLDOHGQXPEHU

Intercom

8VHGWRLQGLFDWHFDOOVIRU

RXUH[WHQVLRQDQGDOORZV

RXWRUHWULHYHFDOOVIURPKROG:KHQDFDOODUULYHV

DW\RXUH[WHQVLRQ,QWHUFRPIODVKHVZLWKULQJLQJFDGHQFH7KHFDOOFDQWKHQEHDQVZHUHGE\SLFNLQJ

XSWKHKDQGVHWRUSUHVVLQJ,QWHUFRP$IWHUDQVZHULQJDQLQFRPLQJFDOO,QWHUFRPOLJKWVJUHHQ

LQGLFDWLQJWKDWDFDOOLVLQSURJUHVV

and

8VHGWRFKDQJHWKHULQJLQJKDQGVHWDQGORXGVSHDNHUYROXPHSOXVWKHGLVSOD\FRQWUDVWRQWKH/&'

7KHVHNH\VDUHDOVRXVHGWRQDYLJDWHWKURXJKWKH3KRQHERRN



Customizing your Mitel Networks 5010 IP Phone

:KLOH\RXU0LWHO1HWZRUNV,33KRQHLVULQJLQJ\RXFDQDGMXVWWKHULQJLQJYROXPHKDQGVHW

KHDGVHWDQGVSHDNHUYROXPH:KLOH\RXUH[WHQVLRQLVLGOH\RXFDQDGMXVWWKHULQJHUSLWFKDQGGLVSOD\

FRQWUDVW

$OOWKHYROXPHVHWWLQJVDUHLQGLYLGXDOVRFKDQJLQJRQHGRHVQRWLPSDFWWKHRWKHUV

Ringer Control

7RDGMXVWWKHULQJHUYROXPHZKLOH\RXUH[WHQVLRQLVULQJLQJSUHVV WRLQFUHDVHWKHYROXPHDQG WR

GHFUHDVHWKHYROXPH

Ringer Pitch

<RXFDQDGMXVWWKHULQJLQJFKDUDFWHULVWLFVRI\RXU0LWHO1HWZRUNV,33KRQHWRGLVWLQJXLVKLWIURP

RWKHUSKRQHVLQWKHDUHDE\DGMXVWLQJWKHULQJSLWFK

To adjust the Ringer Pitch while your extension is idle:

 /LIWWKHKDQGVHW

 'LDOWKH5LQJHU3LWFKIHDWXUHDFFHVVFRGH

<RXUH[WHQVLRQVWDUWVWRULQJFRQWLQXRXVO 

 3UHVV WRLQFUHDVHWKHSLWFKDQG WRGHFUHDVHWKHSLWFK

 :KHQ\RXDUHVDWLVILHGZLWKWKHSLWFKUHSODFHWKHKDQGVHW

Handset Receiver Volume Control

7RDGMXVWWKH+DQGVHW5HFHLYHUYROXPHZKHQ\RXDUHXVLQJWKHKDQGVHWSUHVV WRLQFUHDVHWKH

YROXPHDQG WRGHFUHDVHWKHYROXPH

Headset Volume Control

7RDGMXVWWKH+HDGVHWYROXPHZKHQ\RXDUHXVLQJWKHKHDGVHWSUHVV WRLQFUHDVHWKHYROXPHDQG

WRGHFUHDVHWKHYROXPH

Speaker Volume Control

7RDGMXVWWKH6SHDNHUYROXPHGXULQJDKDQGVIUHHFRQYHUVDWLRQSUHVV WRLQFUHDVHWKHYROXPHDQG

WRGHFUHDVHWKHYROXPH

Display Contrast Control

7RDGMXVWWKHFRQWUDVWFRQWURORQ\RXUWHOHSKRQHV/&'SUHVV WRLQFUHDVHWKHGLVSOD\FRQWUDVWDQG

WRGHFUHDVHWKHFRQWUDVW



Programming your Keys

Programming a Personal Key

(YHU\SHUVRQDONH\RQ\RXU0LWHO1HWZRUNV,33KRQHFDQEHSURJUDPPHGWRVWRUHDIHDWXUHDQG

DVSHHGFDOOQXPEHU<RXFDQDVVLJQRQHIHDWXUHWRHDFKSHUVRQDONH\

$GGLWLRQDOO\3HUVRQDO6SHHG&DOOQXPEHUVFDQEHVWRUHGXQGHUDSHUVRQDONH\DORQJZLWKDIHDWXUH

7KHQXPEHUVDUHVWRUHGDWWKHVHFRQGDU\OHYHODQGDUHGHVFULEHGLQPRUHGHWDLOXQGHU3HUVRQDO

6SHHG&DOOV

1RWH:KHQSURJUDPPLQJ\RXUNH\V\RXFDQSUHVV6XSHU.H\DWDQ

WLPHWROHDYH

UDPPLQ

RU

SUHVV&DQFHOWRUHWXUQWRWKHSUHYLRXVPHQX

To program a personal key which does not require mandatory information:

 3UHVV6XSHU.H\

 3UHVV UHSHDWHGO\XQWLO3(5621$/.(<6"LVGLVSOD\HG

 3UHVV

 3UHVVWKHNH\WREHSURJUDPPHG

,IDIHDWXUHRUVSHHGFDOOLVDOUHDG VWRUHGXQGHUWKHVHOHFWHGNH LWLVGLVSOD HGZLWKWKHRSWLRQ

WRFKDQJHRUFOHDUWKHNH 

3UHVVWRFKDQJHWKHNH RU WRFOHDUWKHNH 

 3UHVVWRFKDQJHWKHNH\

 3UHVV UHSHDWHGO\WRVFUROOGRZQWKHOLVWRIDYDLODEOHIHDWXUHVXQWLOWKHGHVLUHGIHDWXUHLV

GLVSOD\HG

 3UHVVWRVHOHFWWKHIHDWXUHDQGVDYHXQGHUWKHFKRVHQNH\

 3UHVV WRVDYHXQGHUWKHFKRVHQNH\

 3UHVV6XSHU.H\WRFRP

OHWHWKHR

HUDWLRQRU

UHVVDQRWKHU

HUVRQDONH

DQG

URFHHGWR

UDP

DQRWKHUIHDWXUH



 :ULWHWKHIHDWXUHQDPHRQWKHNH\ODEHO

To program a personal key which requires mandatory information:

 3UHVV6XSHU.H\

 3UHVV UHSHDWHGO\XQWLO3(5621$/.(<6"LVGLVSOD\HG

 3UHVV

 3UHVVWKHNH\WREHSURJUDPPHG

,IDIHDWXUHRUVSHHGFDOOLVDOUHDG VWRUHGXQGHUWKHVHOHFWHGNH LWLVGLVSOD HGZLWKWKHRSWLRQ

WRFKDQJHRUFOHDUWKHNH 

3UHVVWRFKDQJHWKHNH RU WRFOHDUWKHNH 

 3UHVVWRFKDQJH

 3UHVV UHSHDWHGO\WRVFUROOGRZQWKHOLVWRIDYDLODEOHIHDWXUHVXQWLOWKHGHVLUHGIHDWXUHLV

GLVSOD\HG

 3UHVVWRVHOHFWWKHIHDWXUH

 'LDOWKHDGGLWLRQDOLQIRUPDWLRQIRUH[DPSOHWKHH[WHQVLRQQXPEHU

<RXFDQQRWSURFHHGXQWLOWKHPDQGDWRU LQIRUPDWLRQLVLQFOXGHG

 3UHVV WRVDYHXQGHUWKHFKRVHQNH\



 3UHVV6XSHU.H\WRFRP

OHWHWKHR

HUDWLRQRU

UHVVDQRWKHU

HUVRQDONH

DQG

URFHHGWR

UDP

DQRWKHUIHDWXUH



 :ULWHWKHIHDWXUHQDPHRQWKHNH\ODEHO

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