Miracle-Ear GENIUS3.0 User manual

GENIUS™3.0

Receiver-in-Canal Hearing Aid

User Manual

2 3

Content

Welcome 4

Your hearing aids 5

Hearing aid type 5

Getting to know your hearing aids 6

Components and names 7

Controls 10

Hearing programs 11

Features 11

Batteries 12

Battery size and handling tips 12

Replacing batteries 13

Daily use 14

Turning on and off 14

Inserting and removing the hearing aids 15

Adjusting the volume 19

Changing the hearing program 19

Further adjustments (optional) 20

Special listening situations 21

On the phone 21

Audio streaming with iPhone 22

Airplane mode 22

Audio induction loops (optional) 23

Maintenance and care 24

Hearing aids 24

Ear pieces 26

Professional maintenance 28

Further information 29

Safety information 29

Accessories 29

Symbols used in this document 29

Troubleshooting 30

Country speciﬁc information 32

Service and warranty 33

4 5

Welcome

Thank you for choosing Miracle-Ear®hearing aids to

accompany you through everyday life. Like anything

new, it may take you a little time to become familiar with

them.

This guide, along with support from your Hearing Care

Specialist, will help you understand the advantages and

greater quality of life your hearing aids offer.

To receive the most beneﬁt from your hearing aids, it is

recommended that you wear them every day, all day.

This will help you get adjusted to them.

CAUTION

It is important to read this user manual and the

safety manual thoroughly and completely. Follow

the safety information to avoid damage or injury.

Your hearing aids

This user manual describes optional features that

your hearing aids may or may not have.

Ask your Hearing Care Specialist to indicate the

features that are valid for your hearing aids.

Hearing aid type

Your hearing aids are a RIC (Receiver-in-Canal)

model. The receiver is placed within the ear canal and

connected to the instrument via a receiver cable. The

instruments are not intended for children under the

age of 3 years or persons with a developmental age of

under 3 years.

The wireless functionality enables advanced audiological

features and synchronization between your two hearing

aids.

Your hearing aids feature Bluetooth®low energy*

technology allowing for easy data exchange with your

smartphone, and for seamless audio streaming with

your iPhone.

* The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc., and any

use of such marks by the legal manufacturer of this product is under licenses. Other

trademarks and trade names are those of their respective owners.

** Apple® iPhone is a trademark of Apple Inc., registered in the U.S. and other

countries

6 7

Getting to know your hearing aids

It is recommended to familiarize yourself with your

new hearing aids. With the hearing aids in your hand

try using the controls and note their location on the

hearing aids. This will make it easier for you to feel and

press the controls while wearing the hearing aids.

If you have problems pressing the controls of your

hearing aids while wearing them, you can use a

remote control to control your instruments. With a

dedicated smartphone app you have even more

control options.

Components and names

This user guide describes several types of hearing

aids. Use the following pictures to identify the type of

hearing aid that you use.

DS RIC 312

➐

➏

➊➋

➍

➎

➌

➊Ear piece

➋Receiver

➌Receiver cable

➍Microphone openings

➎Rocker switch (control)

➏Battery compartment

(on/off switch)

➐Side indicator

(red = right ear,

blue = left ear) and

receiver connection

8 9

DS RIC 13

➐

➑

➏

➊➋

➍

➎

➌

➊Ear piece

➋Receiver

➌Receiver cable

➍Microphone openings

➎Rocker switch (control)

➏Battery compartment

(on/off switch)

➐Side indicator

(red = right ear,

blue = left ear)

➑Receiver connection

You can use the following standard ear pieces:

Standard ear pieces Size

Click Sleeve

(vented or closed)

Click Dome™single

(open or closed)

Click Dome semi-open

Click Dome double

You can easily exchange the standard ear pieces. Read

more in section “Maintenance and care.”

Custom-made ear pieces

Custom shell

Click Mold™

10 11

Controls

With the rocker switch you can adjust

the volume or switch hearing programs.

Your Hearing Care Specialist has

programmed your desired functions to

the rocker switch.

Rocker switch function L R

Press brieﬂy:

Program up/down

Volume up/down

Tinnitus control signal level up/down

Press for about 2 seconds:

Program up/down

Volume up/down

Tinnitus control signal level up/down

Press for more than 3 seconds:

Standby/turn on

Activate/deactivate airplane mode

L = Left, R = Right

You can also use a remote control to change

hearing programs and adjust the volume on your

hearing aids. With our smartphone app you have

even more control options.

Hearing programs

Read more in section “Changing the hearing program.”

Features

Power-on delay enables whistle-free insertion of

hearing aids.

Read more in section “Turning on and off.”

The tinnitus control feature generates a sound to

distract you from your tinnitus.

12 13

Batteries

When the battery is low the sound becomes weaker

or you will hear an alert signal. The battery type will

determine how long you have to replace the battery.

Battery size and handling tips

Ask your Hearing Care Specialist for recommended

batteries.

Battery size: 312 13

●Always use the correct battery size for your hearing

aids.

●Remove the batteries if you intend not to use the

hearing aids for several days.

●Always carry spare batteries.

●Remove empty batteries immediately and follow your

local recycling rules for battery disposal.

Replacing batteries

Removing the battery:

XOpen the battery compartment.

XUse your ﬁnger or an optional

magnet stick to remove the battery.

The magnet stick is available as an

accessory from your Hearing Care

Specialist.

Inserting the battery:

XIf the battery has a protective ﬁlm, remove it

only when you are ready to use the battery.

XInsert the battery with

the “+” symbol facing up

(refer to the picture).

XCarefully close the battery compartment. If you feel

resistance, the battery is not inserted correctly.

Do not attempt to close the battery compartment by

force. It can be damaged.

14 15

Daily use

Turning on and off

You have the following options to turn your hearing aids

on or off.

Via battery compartment:

XTurning on: Close the battery compartment.

The default volume and hearing program are set.

XTurning off: Open the battery compartment to the

ﬁrst catch.

Via rocker switch:

XTurning on or off: Press and hold the rocker switch

for several seconds. Refer to section “Controls” for

rocker switch settings.

After turning on, the previously used volume and

hearing program remain set.

When wearing the hearing aids, an alert tone can

indicate when a hearing aid is being turned on or off.

When the power-on delay is activated, the hearing

aids turn on after a delay of several seconds. During

this time you can insert the hearing aids into your ears

without experiencing unpleasant feedback whistling.

The “power-on delay” can be activated by your Hearing

Care Specialist.

Inserting and removing the hearing aids

Your hearing aids have been ﬁne-tuned for your right

and left ear. Colored markers indicate

the side:

●Red marker = right ear

●Blue marker = left ear

Inserting a hearing aid:

XFor Click Sleeves, make sure that the bend of the

Click Sleeve is in line with the bend of the receiver

wire.

Correct:

Incorrect:

16 17

X

Hold the receiver wire at the bend closer to the

ear piece.

XCarefully push the ear piece in

the ear canal ➊.

XTwist it slightly until it sits well in

the ear canal.

Open and close your mouth to

avoid accumulation of air in the

ear canal.

XLift the hearing aid and place it

over the top of your ear ➋.

૜

૝

CAUTION

Risk of injury!

XInsert the ear piece carefully and not too

deeply into the ear.

●It may be helpful to insert the right hearing aid

with the right hand and the left hearing aid with

the left hand.

●If you have problems inserting the ear piece,

use the other hand to gently pull your earlobe

downwards. This opens the ear canal and eases

insertion of the ear piece.

The optional retention strand helps to securely retain

the ear piece in your ear. To position the retention

strand:

XBend the retention strand and

position it carefully into the

lower bowl of your outer ear

(refer to the picture).

18 19

Removing a hearing aid:

XLift the hearing aid and slide

it over the top of your ear ➊.

XIf your hearing aid is

equipped with a custom shell

or a Click Mold, remove it

by pulling the small removal

cord toward the back of your

head.

૜

૝

XFor all other ear pieces: Grip the receiver in the

ear canal with two ﬁngers and pull it carefully out ➋.

Do not pull the receiver cable.

CAUTION

Risk of injury!

XIn very rare cases the ear piece could remain

in your ear when removing the hearing aid. If

this happens, have the ear piece removed by a

medical professional.

Clean and dry your hearing aids after usage. Read more

in section “Maintenance and care.”

Adjusting the volume

Your hearing aids automatically adjust the volume to

your listening situation.

XIf you prefer manual volume adjustment, press the

rocker switch.

Refer to section “Controls” for the setting of the

rocker switch.

An optional signal tone can indicate the volume

change. Once the maximum or minimum volume has

been reached, you may hear an optional signal tone.

Changing the hearing program

Depending on the listening situation, your hearing aids

automatically adjust their sound.

Your hearing aids may also have several hearing

programs which allow you to change the sound, if

needed. An optional signal tone can indicate the

program change.

XTo change the hearing program, press the

rocker switch.

Refer to section “Controls” for the setting of the

rocker switch. Refer to section “Hearing programs”

for a list of your hearing programs.

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