Lorex LIVE SD+ LW2730 Series Instruction Manual

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LW2730 & LW2930 LIVE SD+ Series -

Frequently Asked Questions

Relevant Models / Series: LW2730 Series (LW2732, LW2731), LW2930 Series (LW2932)

Q: How do I install USB drivers for remote viewing using Skype™?

Q: How do I setup remote viewing using Skype™?

Q: How do I pair cameras?

Q: The screen on my video monitor is blank. What do I do?

Q: My computer already has a webcam. How do I get Skype™ to use the video monitor

instead?

Q: How do I change the camera that is shown through Skype™?

Q: I have a Lorex product with Skype™ compatibility. Can I connect to my cameras

remotely with Skype™ on Windows 8?

Q: How do I turn off the Alarm ('beeping') sound?

Q: How do I use motion recording?

Q: How does the motion recording feature work?

Q: Can I install the camera indoors looking out of a window?

Q: How do I listen to audio from the cameras?

Q: I am having trouble pairing my accessory camera. How can I connect it to the video

monitor?

Q: How do I upload photos to the video monitor for digital picture frame mode?

Q: How do I install USB drivers for remote viewing using

Skype™?

A: USB drivers for Skype™ remote viewing on PC are available as a free download. The driver

for PC now has separate versions for 32-bit and 64-bit operating systems.

NOTE: Due to changes in Skype™ for Mac, the drivers for LW2730/LW2930 SD+ Series are

no longer compatible with current versions of Skype™ for Mac. Unfortunately, this means we

can no longer support remote connections using Mac for these products.

To install USB driver for PC:

1. Determine whether your computer system type is 32-bit or 64-bit:

a. Press + E on the keyboard to open Windows Explorer.

b. Right-click Computer on the left-side panel in Windows Explorer.

c. Click Properties.

d. Under System, check the System type. The system type description will specify

whether your system is 32-bit or 64-bit.

2. Download the USB driver for PC from the Downloads tab (click here).

3. Double-click the .zip file to extract the contents.

4. Open the extracted folder and double-click dpinstX86 if you have a 32-bit system or

dpinstX64 for 64-bit. Follow the on-screen instructions to install.

Q: How do I setup remote viewing using Skype™?

A: See the Instruction Manual for setup instructions for PC. If you have followed the instructions

and still can't connect, check the following:

Have you installed USB drivers for the video monitor? See question above for details.

Is the video monitor connected to your computer using a USB cable? The monitor will

say USB PC CAMERA MODE on the screen when it is connected. The video monitor

must be connected via the USB cable to access the video over Skype.

Have you created a separate Skype account for the video monitor? You must create a

separate account for the video monitor so you can call it using your personal Skype

account.

Have you added your personal Skype account to the Contacts list for the video monitor's

Skype account?

Have you enabled the video monitor Skype account to auto-answer incoming calls? See

the instructions below for PC.

To enable Skype to auto-answer incoming calls (PC):

1. While logged into the video monitor Skype account, click on Tools>Options.

2. Click the Calls button ( ).

3. Select Only allow people in my Contact list to call me (recommended). This will

prevent the device from accepting Skype calls from anyone who is not in the contact list

for its account.

NOTE: You may also select Allow anyone to call me to allow anyone with a Skype

account to call the device and access your camera. This setting is not recommended. Only

one account may call the video monitor at the same time.

4. Click the Show advanced options button.

5. Select the Answer incoming calls automatically checkbox and the Start my video

automatically when I am in a call check box. Click Save.

Q: How do I pair cameras?

A: If you have purchased additional accessory cameras (model: LW2731AC1), you will need to

pair them to the video monitor. When pairing cameras, you can select the channel you would like

the cameras to be assigned to. You can also use the steps below to reassign your existing cameras

to different channels.

To pair an additional camera:

1. Place the new camera and video monitor within 1ft of each other.

2. Press on the video monitor.

3. From the Main Menu, press left and right to select Pairing and press the OK button.

4. Select a channel and press the OK button. The video monitor will indicate that you have

30 seconds to press the Pair button on the camera.

5. Connect the new camera to a power outlet, and then press the Pair button behind the

camera for one second. Once paired, the camera will be immediately displayed on-screen.

NOTE: If you do not press the Pair button on the camera during the 30 second pairing

window, unplug the camera and repeat steps 2~5 to try the pairing process again.

NOTE: If you pair a new camera to a channel that is already being used by an existing

camera, the new camera will be connected to that channel. The old camera will

automatically be disconnected.

NOTE: If the speaker begins squealing, move the camera and video monitor away from

each other.

Q: The screen on my video monitor is blank. What do I do?

A: The video monitor screen goes blank when AV mode is activated. AV mode allows you to

connect the video monitor to a TV using the included AV cable. To deactivate AV mode, press

the AV button on the rear panel of the video monitor.

Q: My computer already has a webcam. How do I get

Skype™ to use the video monitor instead?

A: Follow the steps below to change the primary camera in Skype to the video monitor.

To change the primary camera to the video monitor in Skype on PC:

1. Click Tools>Options.

2. Click the Video Settings button.

3. Under Select Webcam, select Wireless Monitoring System to make the video monitor

the primary camera.

4. Click Save.

NOTE: You will have to reselect your webcam under Select webcam to use it for regular Skype

video calls.

Q: How do I change the camera that is shown through

Skype™?

A: Viewing through Skype does not allow you to change channels remotely; however, you

can change the channel that is shown on Skype manually by using the video monitor.

To change the channel that is shown on Skype:

With the video monitor connected to the computer using a USB cable, press UP/DOWN

on the video monitor to change the channel number. The camera number changes from

"CAM 1" to "CAM 2".

I have a Lorex product with Skype™ compatibility. Can I

connect to my cameras remotely with Skype™ on Windows

8?

Yes. The latest driver software allows you to connect to your cameras using the Skype™ app

from the Windows Store as well as Skype™ for desktop. Click here for instructions on installing

the latest driver and setting up remote access with the Skype™ app.

As an alternative to downloading the Skype™ app from the Windows Store, you may download

Skype™ for Windows desktop from www.skype.com. Both versions of Skype™ allow you to

connect to your cameras remotely.

NOTE: USB drivers for PC are incompatible with Windows RT, which runs on Surface RT

tablets.

To download Skype™ for Windows desktop:

NOTE: The Skype™ illustrations and instructions below serve as a guideline only. Skype™

may change their website / product interface without prior notice.

1. Visit www.skype.com. Click Downloads at the top of the page.

2. Scroll down to the bottom of the Downloads page and click "Learn about Skype for

Windows desktop".

3. Click on the green button labeled "Get Skype for Windows desktop".

4. Follow the on-screen steps to install Skype for Windows desktop.

5. Use the steps in your instruction manual to remotely connect to your cameras.

Q: How do I turn off the alarm ('beeping') sound?

A: Follow the steps below.

1. Press the button.

2. Navigate to Settings>Alarm Volume and press OK.

3. Press the button repeatedly to turn the volume all the way down.

NOTE: Zero volume bars means the alarm sound is muted.

4. Press OK.

Q: How do I use motion recording?