Lorex VANTAGE LH110 ECO SERIES Installation guide

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LH110 Series DVR: Frequently Asked Questions

Q: Can I remotely access the DVR using Apple Safari® on Mac?

A: Remote viewing using Apple Safari on Mac is only available on 4-channel and 8-channel

models running the latest firmware. At this time, it is not supported on 16-channel models.

The latest firmware version can be found at www.lorextechnology.com. Make sure to download

the correct firmware for your DVR model and read the instructions included in the zip file

before updating your system’s firmware.

In addition, remote viewing is only supported on Apple Safari v. 5.05 and below. To determine

which version of Safari you have, click Safari and select About Safari.

Q: Can I remotely access the DVR using Internet Explorer 9®?

A: Remote viewing using Internet Explorer 9 is only available on 4-channel and 8-channel

models running the latest firmware. At this time, it is not supported on 16-channel models.

The latest firmware version can be found at www.lorextechnology.com. Make sure to

download the correct firmware for your DVR model and read the instructions included in

the zip file before updating your system’s firmware.

Additionally, you must use the 32-bit version of Internet Explorer 9 to remotely access your

DVR. To ensure that you are using the correct version, close Internet Explorer and

re-launch it from the Start menu, making sure to select the version that does not have

64-bit on the end. You can check which Internet Explorer version you are using by clicking

on the gear icon and selecting About Internet Explorer.

32-bit Internet Explorer

32-bit Internet Explorer About screen 64-bit Internet Explorer About screen

If you are still unable to connect to the DVR, you can use the Lorex Client software provided

on the CD (and as a free download from www.lorextechnology.com) to connect to your DVR

on a PC. For installation instructions, see "Lorex Client 10" in the Instruction Manual.

Q: How do I change the DVR’s output resolution?

A: Perform the following:

1 From live view, right-click, and click Main Menu>Advance >A/V Setup.

2 Under VGA Resolution, Select from the following resolutions: 800 x 600,1024 x 768, 1280 x

1024, 1440 x 900

4/8 channel A/V menu. 16 channel A/V menu.

VGA Resolution VGA Resolution

3 Click Apply to save your settings.

4 Right-click to exit the A/V setup menu.

The system will prompt you to restart the system. Click the OK button to restart.

Q: When connected to a VGA monitor, why can’t I see a mouse cursor,

or access the system menus by using the front panel controls of the

DVR?

Solution 1

You may have accidently switched the system output by pressing the 0button on the

remote; or the DVR did not properly detect the VGA monitor.

To switch back to VGA mode:

1 Turn on the DVR. Wait for it to boot into the main window.

2 Press the 0(zero) button on the remote.

NOTE: Pressing the 0(zero) button on the remote changes the DVR from SPOT OUT mode

to VGA mode. After the DVR is in VGA mode, you will be able to see your mouse and

access to the menu.

Solution 2

The DVR may not have correctly detected your VGA monitor because of a loose connection.

Perform the following:

1 Power off the DVR.

2 Power down and re-connect the VGA monitor to the DVR. Ensure that the connection is firm.

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3 Power on the monitor.

4 Power on the DVR. Wait for it to boot into the main window.

NOTE: After you re-connect the VGA cable between the monitor and DVR, ensure that you

first turn on the monitor, and then turn on the DVR. This allows the DVR to auto-detect

the connected VGA monitor.

NOTE: If you still cannot see the mouse cursor or access the menu, press the 0(zero) button

on the remote control.

Manually setting the DVR output mode

You can set the DVR to always output to the VGA port by manually configuring the output

settings.

To manually adjust the output

settings:

Select VGA

4/8 Channel

Select VGA

16 Channel

1 Right-click and click Main

Menu.

2 Click Advanced>A/V Setup.

3 In the Output Device drop-down

menu, select VGA.

NOTE: In the 16-channel model,

select VGA in the Init DEV

drop-down menu.

4 Click Applyto save your

settings.

Q: How do I set up the DVR to record only when there is motion

detected?

A: To set up the DVR to record only when motion is detected, you will need to configure a

recording schedule that will record events only (events include motion, video loss from a

camera, hard drive loss, or hard drive nearing capacity), copy the schedule to all channels,

and configure your cameras for motion detection.

To configure an event-only recording schedule:

1 Right-click and select Main Menu.

2 Click Record.

3 Under Channel, select the channel you wish to configure.

4 Beside the Record Mode drop-down menu, select Schedule.

NOTE:Ifyou select Continuous, the DVR will record all videofrom this channel on a 24/7 basis.

5 Click the Schedule button. The Record Schedule Setup window opens.

Select recording type: Alarm, Continuous or No Record

Schedule shows recording

type for each hour:

• Alarm (Red): 

Record alarms only

• Continuous (Green):

Record all video data

• No Record (Blank): 

Do not record

6 Click in the box next to Alarm.

7 Click on every hour in the SUN

(Sunday) row. The row turns red

to show that the DVR will only

record events on Sundays.

NOTE: You can also configure a

custom schedule. For

example, you might want

to create a schedule to

record all data during

business hours and

record events only

outside of business

hours.

8 Set the Copy drop-down to SUN. and the To drop-down to All.

9 Click Copy; then click Ok. The entire schedule turns red to show that the DVR will only record

when there is an event.

10 Click Apply to save your changes. Then, click Exit to return to the Record menu.

To copy a recording schedule to all channels:

1 From the Record menu, under Channel, select the channel with the schedule you wish to

copy.

2 Under Copy To, select All.

3 Click Copy; then click Ok.

4 Click Apply to save your changes. Click Exit to return to the Main Menu.

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To configure motion detection on all channels:

1 From the Main Menu, click Device; then click Alarm.

2 Ensure that MD Alarm is checked.

3 Click Applyto save your changes. Then, click Exit to return to the Device menu.

4 Click Motion.

5 Under Channel, select CH1.

6 Under Motion Detect, select Enable.

7 Under Copy To, select All.

8 Click Copy; then click Ok.

9 Click Applyto save your changes. Then, right-click until you have exited all menus.

Q: How do I set up email notifications?

A: The system can send e-mail notifications when it detects motion, or when an alarm

parameter triggers. The 16 channel model can also send e-mail notifications if an alarm

block device triggers (for example, if the motion sensor detects movement).

To set up e-mail notification:

Email Setup

1 Right-click and select Main Menu.

2 Click Device; then click Alarm.

3 Click the Email checkbox.

4 Click the Email button.

5 From the drop-down menu, select from:

• Enable: Uses custom e-mail server

settings.

• Disable: Disables e-mail notification.

• Default: Uses the Lorex e-mail server to

send out alarm notifications. This is the

recommended selection.

If you want to use Lorex’s e-mail server:

1 In the Email drop-down menu, select

Default.

Default

2 In the Sender field, enter the e-mail address

of the sender. This can be any e-mail address

of your choice.

3 In the Receiver field, enter the e-mail

address you want the DVR to send alarm

notifications to.

4 In the Interval drop-down menu, enter the

duration the DVR must wait before sending

out a new notification.

5 Click Applyto save your settings.

6 Click the TEST button to send out a test

e-mail.

If you select "Enable", and want to use your own e-mail server:

1 Configure the following:

• SSL: Select ON/OFF to enable/disable Secure Socket Layer protocol

• SMTP Port: Enter your SMTP port.

• SMTP Server: Enter your SMTP Server.

• Sender: Enter the sender e-mail address. This can be any address of your choice.

• Password: Enter your e-mail server’s password.

• Receiver: Enter the recipient’s e-mail address.

• Interval: Enter the interval the DVR waits before sending a new e-mail notification. For

example, if you select a 3 minute interval, the DVR will send out e-mail notifications every 3

minutes until the DVR stops detecting motion/alarm. The DVR will only send out notifications

when it detects motion/alarm triggers.

2 Click Apply to save your settings.

Q: How do I enable and configure sequence mode?

A: In sequence (SEQ) mode, the display automatically switches between a full-screen view

of each of your cameras every few seconds.

To enable Sequence mode:

• Right-click and select Start SEQ.

To disable Sequence mode:

• Right-click and select Stop SEQ.

To change the time each channel will display in sequence mode (Sequence Dwell Time):

1 Right-click and select Main Menu.

2 Click Advance; then click A/V Setup. The Audio Video Setup window appears.

4/8 Channel 16 Channel

3 Under SEQ Dwell Time (4 or 8 channel) or SEQ Time (16 channel), enter the number of

seconds you would like each camera to display for before switching.

4 Click Apply to save your changes. Then, click right-click until you have exited all menus.

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Q: How do I convert backed up video footage to AVI?

A: The DVR saves its backup files as proprietary video files. To share these files, you must

convert them into AVI files. Note that the AVI generator can also back up audio in

audio-enabled cameras.

To install the AVI converter:

1 Insert the software disc in your computer’s CD/DVD rom drive or download the AVI Generator

software from this location: http://lorexstore.lorextechnology.com/pdfs/

AVIGenerator-V1.8.0.0.exe

2 Run the AVI Generator software from the CD installation wizard or download location.

3 Follow the on-screen instructions to install AVI Generator.

To start the AVI Generator:

1 Double-click the AVI Generator shortcut on the desktop ( ).

2 Click Open and then locate the backed up video file on your hard drive.

Open

3 Select the desired file and then click Open.

Open

4 Click Save As.

Save As

5 Select the video folder where you want to save the AVI file. In the filename field, enter the

desired file name.

Enter file name

Save

Click Save.

Start

Click Start to begin the file conversion.

7 Click OK once the file conversion is complete.

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Q: What is the default user name and password for the system?

A: By default, passwords are disabled on the system. You will not need a password access

menus locally or to access the system using the browser-based remote software. A

separate user name and password is required to access the system using a mobile device

(such as a smartphone or tablet).

System user name/password (used for local access and remote connectivity)

• User Name: admin

• Password: none (left blank)

Mobile user name/password (i.e iPhone)

• User Name: admin

• Password: 0000

It is essential to enable passwords on your system and create your own passwords to

ensure that unauthorized people cannot gain access to your system. You must create a

custom system and mobile access password. See below for details on creating and

enabling custom passwords for your system.

To enable and change the system password:

1 Right-click anywhere onscreen to open the Sub-Menu and select MAIN MENU.

2 Click Advance > USER SETTING.

USER

SETTING

Advance

3 Beside admin, select the checkbox under SEL.

Select checkbox

Edit

4 Click the Edit button. The User Password Setup window opens.

5 Configure the following:

• Beside the PASSWORD ENABLE drop-down menu, select ENABLE.

• Beside PASSWORD, enter your desired 6-digit password using the mouse.

• Beside CONFIRM, re-enter the 6-digit password.

6 Click APPLY to save your settings and then click EXIT. Click EXIT in each menu until all

windows are closed. Use your new password to log in to the system and access system

menus.

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