Logitech K380 Installation guide

Frequently Asked Questions

+Comfort Guidelines - Important Ergonomic Information

Whether you spend five minutes or five hours using your keyboard, mouse or trackball, these

suggestions can help you stay comfortable and productive. Some research suggests that

long periods of repetitive motion,

using an improperly set up work space,

incorrect body position, and

poor work habits

may be associated with physical discomfort and injury to nerves, tendons, and muscles. If you

feel pain, numbness, tingling, weakness, swelling, burning, cramping, or stiffness in your hands,

wrists, arms, shoulder, neck, or back, see a qualified health professional.

Follow the guidelines in the guidelines PDF file below to maximize your comfort and lessen the

chance of injury.

Download the Comfort_Guidelines.PDF

The guidelines are written in the following languages: English, Deutsch, Francais, Italiano,

Espanol, Portugues, Nederlands, Svenska, Dansk, Norsk, Suomi, Greek, Russian, Hungarian,

Czech and Polish.

You will need Adobe® Acrobat® Reader™ to read PDF files.

+Backup device settings to the cloud in Logitech Options

INTRODUCTION

HOW IT WORKS

WHAT SETTINGS GET BACKED UP

CURRENT LIMITATIONS

INTRODUCTION

This feature on Logi Options allows you to backup the settings of your Options supported device

automatically to the cloud after creating an account. If you are planning to use your device on a

new computer or wish to go back to your old settings on the same computer, log into your

Options account on that computer and fetch the settings you want from a backup to setup your

device and get going.

HOW IT WORKS

When you are logged into Logitech Options with a verified account, your device settings are

automatically backed up to our cloud by default. You can manage the settings and the backups

from the Backups tab under More settings of your device (as shown in the screenshots below):

Manage settings and backups by clicking on More>Backups.

AUTOMATIC BACKUP OF SETTINGS - If the ‘Automatically create backups of

settings for all devices’ checkbox is enabled, any settings you have or modify for all of

your devices on that computer are backed up to the cloud automatically. The checkbox is

enabled by default. You can disable it if you don’t want the settings for your devices to

be backed up automatically.

‘CREATE A BACKUP NOW’ button - This button allows you to backup your current

device settings yourself, if you need to fetch them later.

‘RESTORE SETTINGS FROM BACKUP’ button - This button lets you view and

restore all the available backups you have for that device that are compatible with that

computer, as shown above.

The settings for a device are backed up for every computer that you have your device connected

to and have Logitech Options that you are logged into. Every time you make some modifications

to your device settings, they get backed up with that computer name. The backups can be

differentiated based on the following:

1. Name of the computer. (Eg. John’s Work Laptop)

2. Make and/or model of the computer. (Eg. Dell Inc., Macbook Pro (13-inch) etc.)

3. The time when the backup was made.

The desired settings can then be selected and restored accordingly.

WHAT SETTINGS GET BACKED UP

Configuration of all the buttons of your mouse

Configuration of all the keys of your keyboard

Point & Scroll settings of your mouse

Any application-specific settings of your device

WHAT SETTINGS ARE NOT BACKED UP

Flow settings

Options app settings

CURRENT LIMITATIONS

1. The device settings aren’t compatible between Windows and Mac operating systems. So,

the settings from Windows operating system cannot be applied to a computer with the

Mac operating system and vice versa.

2. There are some features that are available only on certain versions of Windows operating

system. For example, triggering Cortana through a mouse button press is a feature

available only on Windows 10 and not on Windows 7 and 8 as Cortana is not available

on those operating systems. In such cases, those features cannot be applied on the

unsupported operating systems.

+Logitech Options permission prompts on macOS Catalina and macOS Mojave

Logitech Options permission prompts on macOS Catalina

Logitech Options permission prompts on macOS Mojave

Download the latest version of Logitech Options software.

Logitech Options permission prompts on macOS Catalina

For official macOS Catalina support, please upgrade to the latest version of Logitech Options

(8.02 or later).

Starting with macOS Catalina (10.15), Apple has a new policy that requires user permission for

our Options software for the following features:

Accessibility access is needed for scrolling, gesture button, back/forward, zoom and

several other features

Input monitoring (new) access is needed for all the features enabled by the software

such as scrolling, gesture button and back/forward among others for devices connected

via Bluetooth

Screen recording (new) access is needed to capture screenshots using a keyboard or a

mouse

System Events access is needed for Notifications feature and Keystroke assignments

under different applications

Finder access is needed for the Search feature

System Preferences access if needed for launching Logitech Control Center (LCC) from

Options

Accessibility Access

Accessibility access is needed for most of our basic features like scrolling, gesture button

functionality, volume, zoom, and so on. The first time you use any feature that requires

accessibility permission, you'll be presented with the following prompt:

To provide access:

1. Click Open System Preferences.

2. In System Preferences, click the lock at the bottom left corner to unlock.

3. In the right panel, check the boxes for Logitech Options and Logitech Options

Daemon.

If you already clicked ‘Deny’, do the following to allow access manually:

1. Launch System Preferences.

2. Click Security & Privacy, then click the Privacy tab.

3. In the left panel, click Accessibility and then follow steps 2-3 above.

Input Monitoring Access

Input monitoring access is needed when devices are connected using Bluetooth for all features

enabled by the software such as scrolling, gesture button and back/forward to work. The

following prompts will be displayed when access is needed:

1. Click Open System Preferences.

2. In System Preferences, click the lock at the bottom left corner to unlock.

3. In the right panel, check the boxes for Logitech Options and Logitech Options

Daemon.

4. After you check the boxes, select Quit Now to restart the application and allow the

changes to take effect.

If you already clicked ‘Deny’, please do the following to allow access manually:

1. Launch System Preferences.

2. Click Security & Privacy, and then click the Privacy tab.

3. In the left panel, click Input Monitoring and then follow steps 2-4 from above.

Screen Recording Access

Screen recording access is needed to capture screenshots using any supported device. You'll be

presented with the prompt below when you first use the screen capture feature.

1. Click Open System Preferences.

2. In System Preferences, click the lock at the bottom left corner to unlock.

3. In the right panel, check the box for Logitech Options Daemon.

4. Once you check the box, select Quit Now to restart the application and allow the changes

to take effect.

If you already clicked ‘Deny’, use the following steps to allow access manually:

1. Launch System Preferences.

2. Click Security & Privacy, then click the Privacy tab.

3. In the left panel, click on Screen Recording and follow steps 2-4 from above.

System Events prompts

If a feature requires access to a specific item like System Events or Finder, you will see a prompt

the first time you use this feature. Please note that this prompt appears only once to request

access for a specific item. If you deny access, all the other features that need access to the same

item will not work and another prompt will not be shown.

Please click on OK to allow access for Logitech Options Daemon so that you can continue to use

these features.

If you already clicked on Don’t Allow, use the following steps to allow access manually:

1. Launch System Preferences.

2. Click Security & Privacy.

3. Click the Privacy tab.

4. In the left panel, click Automation and then check the boxes under Logitech Options

Daemon to provide access. If you are unable to interact with the checkboxes, please click

the lock icon on the bottom left corner and then check the boxes.

NOTE: If a feature still doesn’t work after you grant access, please reboot the system.

Click here for information on macOS Catalina and macOS Mojave permissions on

Logitech Control Center.

Click here for information on macOS Catalina and macOS Mojave permissions on

Logitech Presentation software.

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