Linksys PAP2-NA User manual

A Division of Cisco Systems, Inc.

Model No.

with 2 Ports for Voice-over-IP

Phone Adapter

PAP2-NA

User Guide

VoIP

Phone Adapter with 2 Ports for Voice-over-IP

Specifications are subject to change without notice. Linksys is a registered trademark or trademark of Cisco

rights reserved. Other brands and product names are trademarks or registered trademarks of their respective

holders.

How to Use this Guide

Your guide to the Phone Adapter has been designed to make understanding networking with the Phone Adapter

easier than ever. Look for the following items when reading this User Guide:

In addition to these symbols, there are definitions for technical terms that are presented like this:

Also, each figure (diagram, screenshot, or other image) is provided with a figure number and description, like

this:

Figure numbers and descriptions can also be found in the “List of Figures” section.

This exclamation point means there is a caution or

warning and is something that could damage your

property or the Phone Adapter.

word: definition.

This checkmark means there is a note of interest and

is something you should pay special attention to while

using the Phone Adapter.

This question mark provides you with a reminder about

something you might need to do while using the Phone Adapter.

Figure 0-1: Sample Figure Description

PAP2-NA-UG-50112B JL

WARNING: This product contains chemicals, including lead, known

to the State of California to cause cancer, and birth defects or other

reproductive harm. Wash hands after handling.

Phone Adapter with 2 Ports for Voice-over-IP

Table of Contents

Chapter 1: Introduction 1

Welcome 1

What’s in this Guide? 1

Chapter 2: Getting to Know the Phone Adapter 3

Back Panel Ports 3

Front Panel LEDs 4

Chapter 3: Connecting the Phone Adapter 5

Overview 5

Instructions for Connecting the Phone Adapter 5

Placement Options 7

Chapter 4: Using the Phone Adapter’s Interactive Voice Response Menu 8

Overview 8

Accessing the Interactive Voice Response Menu 8

Using the Interactive Voice Response Menu 8

Entering a Password 12

Configuring the Settings for Your Internet Phone Service 12

Appendix A: Troubleshooting 13

Common Problems and Solutions 13

Frequently Asked Questions 18

Appendix B: Windows Help 19

Appendix C: Glossary 20

Appendix D: Specifications 25

Appendix E: Warranty Information 27

Appendix F: Regulatory Information 28

Appendix G: Contact Information 29

Phone Adapter with 2 Ports for Voice-over-IP

List of Figures

Figure 2-1: Back Panel 3

Figure 2-2: Front Panel 4

Figure 3-1: Connect the Phone Adapter to Your Network and Telephone 5

Figure 3-2: Connect the RJ-11 Telephone Cable 5

Figure 3-3: Connect the Ethernet Network Cable 6

Figure 3-4: Connect the Power 6

Figure 3-5: Phone Adapter Sitting on a Surface 7

Figure 3-6: Attaching the Phone Adapter’s Base 7

Figure 3-7: Phone Adapter Standing on Base 7

Chapter 1: Introduction

Welcome

Phone Adapter with 2 Ports for Voice-over-IP

Chapter 1: Introduction

Welcome

Thank you for choosing the Linksys Phone Adapter with 2 Ports for Voice-over-IP. This Phone Adapter will allow

you to make phone or fax calls using the your broadband connection.

How does the Phone Adapter do this? Plug the Phone Adapter into your network router or gateway, and then

connect your phones or fax machines to the Phone Adapter. Each of the Phone Adapter’s two telephone jacks

operates independently, with separate phone service and phone numbers, so you can have up to two Internet

phone lines—telephone service delivered through your cable or DSL Internet connection.

But what does all of this mean? Networks are useful tools for sharing Internet access and computer resources.

With the Phone Adapter, your phones or fax machines can share your high-speed Internet connection and take

advantage of it. You will be able to make phone calls using the account you set up with your Internet phone

service provider,evenwhileyou’re surfingthe Internet.So, networksnot onlyare usefulin homesandoffices, but

also can be fun.

Use the instructions in the Quick Installation or this User Guide to help you connect the Phone Adapter after you

haveset upan account withyour Internet phoneservice provider.These instructionsshould beall you needto get

the most out of the Phone Adapter.

What’s in this Guide?

This user guide covers the steps for installing the Phone Adapter.

• Chapter 1: Introduction

This chapter describes the Phone Adapter’s applications and this User Guide.

• Chapter 2: Getting to Know the Phone Adapter

This chapter describes the physical features of the Phone Adapter.

NOTE: For information about your Internet phone service, refer to the materials provided by your

Internet phone service provider.

Chapter 1: Introduction

What’s in this Guide?

Phone Adapter with 2 Ports for Voice-over-IP

• Chapter 3: Connecting the Phone Adapter

This chapter instructs you on how to connect the Phone Adapter to your network and phones (or fax

machines).

• Chapter 4: Using the Phone Adapter’s Interactive Voice Response Menu

This chapter explains how to configure the Phone Adapter’s network settings using its Interactive Voice

Response Menu.

• Appendix A: Troubleshooting

This appendix describes some potential problems and solutions regarding use of the Phone Adapter.

• Appendix B: Windows Help

This appendix describes how you can use Windows Help for instructions about networking, such asinstalling

the TCP/IP protocol.

• Appendix C: Glossary

This appendix gives a brief glossary of terms frequently used in networking.

• Appendix D: Specifications

This appendix provides the technical specifications for the Phone Adapter.

• Appendix E: Warranty Information

This appendix supplies the warranty information for the Phone Adapter.

• Appendix F: Regulatory Information

This appendix supplies the regulatory information regarding the Phone Adapter.

• Appendix G: Contact Information

This appendix provides contact information for a variety of Linksys resources, including Technical Support.

Chapter 2: Getting to Know the Phone Adapter

Back Panel Ports

Phone Adapter with 2 Ports for Voice-over-IP

Chapter 2: Getting to Know the Phone Adapter

Back Panel Ports

The Phone Adapter’s ports are located on the back panel.

PHONE 1 Port For your primary Internet phone line, the PHONE 1 port allows you to connect your telephone

to the Phone Adapter using an RJ-11 telephone cable (not included).

PHONE 2 Port If you have a second Internet phone service account, then use the PHONE 2 port. It allows you

to connect a second telephone (or fax machine) to the Phone Adapter using an RJ-11

telephone cable (not included).

ETHERNET Port The ETHERNET port allows you to connect the Phone Adapter to your router or gateway using

a Category 5 (or better) Ethernet network cable.

POWER Port The POWER port is where you will connect the included power adapter.

Figure 2-1: Back Panel

NOTE: These Phone ports do not carry any voltage.

Chapter 2: Getting to Know the Phone Adapter

Front Panel LEDs

Phone Adapter with 2 Ports for Voice-over-IP

Front Panel LEDs

The Phone Adapter’s LEDs are located on the front panel.

PHONE 1 LED Blue. The PHONE 1 LED is solidly lit when a telephone or fax machine has a registered

connection to your Internet phone service provider through the PHONE 1 port. (The connection

is registered if your Internet phone service account is active.) This LED is not lit when there is

no registered connection. It flashes when the phone is being used or an incoming call has

been detected.

PHONE 2 LED Blue. The PHONE 2 LED is solidly lit when a telephone or fax machine has a registered

connection to your Internet phone service provider through the PHONE 2 port. (The connection

is registered if your Internet phone service account is active.) This LED is not lit when there is

no registered connection. It flashes when the phone is being used or an incoming call has

been detected.

ETHERNET LED Blue. The ETHERNET LED lights up when the Phone Adapter is connected to your network

through the Ethernet port. It flashes when there is data being sent or received through the

Ethernet port.

Power LED Blue/Red. The Power LED lights up when the Phone Adapter is powered on and ready. It

flashes when the Phone Adapter is booting up, undergoing a self-test, or performing a

firmware upgrade.

The LED lights up red when the Phone Adapter has failed its self-test or is malfunctioning.

Refer to “Appendix A: Troubleshooting” for more information.

Figure 2-2: Front Panel

Chapter 3: Connecting the Phone Adapter

Overview

Phone Adapter with 2 Ports for Voice-over-IP

Chapter 3: Connecting the Phone Adapter

Overview

This chapter gives instructions on how to connect the Phone Adapter to your network and telephones or fax

machines. Shown below is a connection diagram displaying a typical setup.

This chapter also describes the Phone Adapter’s placement options. You can place it flat on a surface, attach the

Phone Adapter’s base so it can stand in place, or mount the Phone Adapter on a wall.

Instructions for Connecting the Phone Adapter

If you already have an account set up with your Internet phone service provider, then proceed to step 1.

If you do not have an account set up with your Internet phone service provider, then go to your provider’s website

and sign up for service. After you have set up an account, proceed to step 1.

1. Using a telephone cable, connect your telephone to the PHONE 1 port of the Phone Adapter.

2. If you have a second Internet service account, then connect another telephone or a fax machine to the

PHONE 2 port of the Phone Adapter.

Figure 3-1: Connect the Phone Adapter to Your Network and Telephone

Figure 3-2: Connect the RJ-11 Telephone Cable

Telephone

Router

Cable/DSL

Modem

Internet Phone Adapter

IMPORTANT: Do not connect either of the Phone ports

to a telephone wall jack. Make sure you only connect a

telephone or fax machine to either of the Phone ports.

Otherwise,the Phone Adapter or the telephone wiring

in your home or office may be damaged.

IMPORTANT: The Phone Adapter includes a ringer

(ring signal generator), which is a source of hazardous

voltage. When the ringer is activated by an incoming

call, do not touch the Phone port wires, the wires of a

cable connected to either of the Phone ports, or the

internal circuitry of the Phone Adapter.

Chapter 3: Connecting the Phone Adapter

Instructions for Connecting the Phone Adapter

Phone Adapter with 2 Ports for Voice-over-IP

3. Connect the included Ethernet network cable to the ETHERNET port of the Phone Adapter.

Connect the other end to the one of the Ethernet ports on your router or gateway.

4. Connect the included power adapter to the POWER port on the back panel of the Phone Adapter.

Connect the other end to a standard electrical outlet.

5. The Power, Ethernet, and Phone LEDs will be solidly lit when the Phone Adapter is ready for use.

6. Follow the instructions provided by your Internet phone service provider.

If you need to manually configure the Phone Adapter’s network settings, you can use the telephone; for

instructions, proceed to “Chapter 4: Using the Phone Adapter’s Interactive Voice Response Menu.”

The installation of the Phone Adapter is complete. Now you can pick up your phone and make calls.

Proceed to the next section, “Placement Options,” if you want to attach the Phone Adapter’s base.

Figure 3-4: Connect the Power

Figure 3-3: Connect the Ethernet Network Cable

NOTE: Dial 1 + area code + phone number for all calls, including local ones.

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