Lexmark X463 User manual

How to Reset the Photoconductor Page Count on the

Lexmark X463, X464, & X466 Multifunction Printers

Step Action

After installing the new pc unit and restarting the machine, leave the printer powered on and open

its front cover.

2With the front cover open, press and hold the stop/cancel ( ) button.

3Watch the LCD screen. When you see the message "Resetting PC Counter", let go of the button.

Close the front cover.

Note: If you wish to confirm that the photoconductor page count has reset, print a menu settings

page.

1. ) button to enter the printerWith the printer at the Ready state, press the Menu (

menus.

2. Press Reports.

3. Press Menu Settings Page.

On the menu settings page(s), look for an entry called PC Kit. If the counter has been reset

correctly, the PC Kit should read Ok.

Error messages

A Photoconductor (PC) Life Warning or an 84 – PC Kit life message indicates that the photoconductor unit is

nearing the end of its functional life and should be replaced soon. The recommended action is to replace the

button to clear this message and

photoconductor unit or have an extra one in stock. You can press the

continue printing.

A Photoconductor Exhausted or an 84 – Replace PC Kit message indicates that the photoconductor unit has

run through its functional life. At this point, you must replace the photoconductor unit and reset the

photoconductor page count to clear this message. IMPORTANT! The printer will stop working once this message

appears. You cannot clear it without replacing the photoconductor unit and resetting the photoconductor page

count.

Alternate method

If pressing the stop/cancel ( ) button does not reset the photoconductor page count, follow the steps below to

enter the printer's Configuration menu and reset the counter there.

Step Action

1Power off the printer.

2With the printer off, press and hold the buttons 2 and 6.

3Power on the printer while keeping these buttons pressed down. Let go of the buttons

after ten seconds.

4After successfully accessing the Configuration menu, press Reset PC Cnt, and then

press Yes.

5After reset, press Exit Config Menu.

If the photoconductor warning messages continue to appear, please contact Lexmark

Technical Support or your next level of support for additional assistance.

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