Jabra Pro 92 Series Installation guide

FAQ - All questions

Setup for Desk Phones

How do I connect my Jabra Pro 92x with Cisco 7942G, 7945G, 7962G, 7965G, 7975G?

Prerequisites:

Jabra Pro 92x + Jabra Link 14201-16

In combination with one of the following phones:

Cisco 7942G

Cisco 7945G

Cisco 7962G

Cisco 7965G

Cisco 7975G

Important:

If you are connecting the Jabra Pro 925 wireless headset to a Cisco desk phone infrastructure that

uses LAN switches, while also using the included Jabra USB cable between the base and a

computer, then we recommend that you use the latest version of the Jabra Link 14201-43

(marked B) instead of the Jabra Link 14201-16 EHS cable. This will ensure the stable use of the

Cisco desk phone.

System:

Cisco Unified Call Manager (CUCM)

Cisco Call Manager Express (CME) from version 4.1, and phone firmware 8.3.3. When

downloading from Cisco, the required IOC version will be marked.

To use remote call control, the following prerequisites must be met :

Voip-phones SCCP (Cisco protocols) require: phone firmware 8.3(3), and the Cisco

Unified Communications Manager (CUCM) from release 3.3, 4.0, 4.1, 4.2, 4.3, 5.0, 6.0,

7.0, and 8.0.

SIP phones require: phone firmware 8.3(3), and the Cisco Unified Communications

Manager (CUCM) from release 5.0, 5.1, 6.0, 7.0, and 8.0.

Remote call control is also possible in combination with the expansion modules 7915 and 7916.

Connection:

1. Take the supplied RJ10 to RJ10 connection cable and insert one end in the headset

interface of the Cisco phone, and the other end in the socket marked with the phone icon

on the Jabra Pro 92x.

2. Connect the EHS adapter to the AUX socket of the Cisco phone and to the AUX interface

of the base.

Now you can set up the headset for your phone using the automatic configuration or manually.

Automatic configuration:

To start the automatic configuration, have someone call you on the phone and wait at least 10

seconds before you answer. Now the appropriate EHS mode should be set up.

If the automatic configuration did not work, manually select the DHSG mode. See the user

manual for the headset for more information.

Base setup:

Set the dial tone switch to position "B".

Microphone volume setup:

Put on the headset and make a test call.

Now you can select the microphone volume using the +/-button.

Communication Manager setup:

Under Phones>Wireless Headset Hookswitch Control, enable answer/end for each terminal

phone.

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How do I connect my Jabra Wireless headset with the Jabra GN1000 Remote Handset Lifter

(RHL) to my standard desk phone so I have remote call control using my headset?

Connection:

1. Connect the AC adapter (supplied with the headset) to the headset base, and connect the

other end to an electrical outlet.

2. Disconnect the phone handset from the phone base, and then connect it to the socket that

is marked with a handset icon on the headset base.

3. Connect the modular connector (supplied with the headset) to the headset interface on

your desk phone, and connect the end with the blue band to the headset base socket that is

marked with a phone icon.

4. Connect the attached cable of the GN1000 RHL to the AUX interface on the headset

base.

5. Mount the GN1000 RHL onto the handset cradle of the desk phone using the provided

adhesive.

6. Rest the desk phone handset on the GN1000 RHL arm and ensure that it presses the desk

phone hook switch.

Configuration:

1. Follow the setup instructions for your Jabra wireless headset. If the headset base requires

manual configuration, set the Electronic Hook Switch setting to "RHL" and set the dial

tone switch to position “A”.

2. Make a call to the headset. If the volume of your voice is too loud or quiet to the person

you are calling, adjust the headset microphone volume until you achieve the optimum

level.

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How do I connect my Jabra wireless headset with the Jabra Link 14201-10 to my Aastra desk

phone so I have remote call control using my headset?

Prerequisites

Jabra Link 14201-10

DHSG connection cable from Aastra

Connection:

3. Connect the AC adapter that is supplied with the headset to the headset base, and connect

the other end to an electrical outlet.

4. Connect the Jabra Link 14201-10 EHS cable with the red band to the AUX

interface on the headset base, and connect the end with the blue band to the

headset base socket that is marked with a phone icon.

5. Connect the Jabra Link 14201-10 EHS cable single end to the RJ45 adapter that is

supplied with your Aastra DHSG Cable Kit.

6. Connect the Aastra DHSG Cable Kit cord with the blue band to the RJ45 adapter.

Connect the Aastra DHSG Cable Kit cord with the green band to the headset

interface on the Aastra desk phone, and connect the end with the yellow band to

the socket for the Aastra phone expansion module.

Configuration:

7. Ensure the Audio Mode is set to “Headset/Speaker”, and the DHSG mode is enabled on

your desk phone. Refer to your phone or IT support for assistance.

8. Follow the setup instructions for your Jabra wireless headset. If the headset base

requires manual configuration, set the Electronic Hook Switch setting to “DHSG”

and set the dial tone switch to position “A”.

9. Make a call to the headset. If the volume of your voice is too loud or quiet to the

person you are calling, adjust the headset microphone volume until you achieve

the optimum level.

Was this useful?

How do I connect my Jabra wireless headset with the Jabra Link 14201-10 to my desk phone so I

have remote call control using my headset?

Connection:

1. Connect the AC adapter that is supplied with the headset to the headset base, and connect

the other end to an electrical outlet.

2. Connect the Jabra Link 14201-10 EHS cable with the red band to the AUX interface on

the headset base, and connect the end with the blue band to the headset base socket that is

marked with a phone icon.

3. Connect the Jabra Link 14201-10 EHS cable single end to the headset interface on the

desk phone.

Configuration:

1. Ensure the headset function is enabled on the desk phone. Refer to your phone or IT

support for assistance.

2. Follow the setup instructions for your Jabra wireless headset. If the headset base requires

manual configuration, set the Electronic Hook Switch setting to “DHSG” and set the dial

tone switch to position “A”.

3. Make a call to the headset. If the volume of your voice is too loud or quiet to the person

you are calling, adjust the headset microphone volume until you achieve the optimum

level.

Was this useful?

How do I connect my Jabra wireless headset with the Jabra Link 14201-17 to my Polycom desk

phone so I have remote call control using my headset?

Connection:

1. Connect the AC adapter (supplied with the headset) to the headset base, and connect the

other end to an electrical outlet.

2. Connect the modular connector (supplied with the headset) to the headset interface on

your Polycom phone, and connect the end with the blue band to the headset base socket

that is marked with a phone icon.

3. Connect the Jabra Link 14201-17 EHS cable with the red band to the AUX interface on

the headset base, and connect the other end to the AUX interface on the Polycom phone.

Configuration:

1. Ensure the “Headset Hook Switch” function on the desk phone is set to “Jabra EHS”.

Refer to your phone or IT support for assistance.

2. Follow the setup instructions for your Jabra wireless headset. If the headset base requires

manual configuration, set the Electronic Hook Switch setting to “DHSG” and set the dial

tone switch to position “A”.

3. Make a call to the headset. If the volume of your voice is too loud or quiet to the person

you are calling, adjust the headset microphone volume until you achieve the optimum

level.

Was this useful?

How do I connect my Jabra wireless headset with the Jabra Link 14201-33 to my Avaya desk

phone so I have remote call control using my headset?

Connection:

1. Connect the AC adapter that is supplied with the headset to the headset base, and connect

the other end to an electrical outlet.

2. Connect the Jabra Link 14201-33 EHS cable with the red band to the AUX interface on

the headset base, and connect the end with the blue band to the headset base socket that is

marked with a phone icon.

3. Connect the single end of the Jabra Link 14201-33 EHS cable to the headset interface on

the Avaya desk phone.

Configuration:

1. Ensure the headset function on the desk phone is enabled. Refer to your phone or IT

support for assistance.

2. Follow the setup instructions for your Jabra wireless headset. If the headset base requires

manual configuration, set the Electronic Hook Switch setting to “DHSG” and set the dial

tone switch to position “A”.

3. Make a call to the headset. If the volume of your voice is too loud or quiet to the person

you are calling, adjust the headset microphone volume until you achieve the optimum

level.

Was this useful?

How do I connect my Jabra wireless headset with the Jabra Link 14201-43 to my Cisco desk

phone so I have remote call control using my headset?

Connection:

1. Connect the AC adapter (supplied with the headset) to the headset base, and connect the

other end to an electrical outlet.

2. Connect the modular connector (supplied with the headset) to the headset interface on

your Cisco phone, and connect the end with the blue band to the headset base socket that

is marked with a phone icon.

3. Connect the Jabra Link 14201-43 EHS cable with the red band to the AUX interface on

the headset base, and connect the other end to the AUX interface on the Cisco phone.

Important:

If you are connecting the Jabra Engage, Jabra Pro 9400, Jabra Pro 925, Jabra Motion Office, or

Jabra Go 6470 wireless headset to a Cisco desk phone infrastructure that uses LAN switches,

while also using the included Jabra USB cable between the base and a computer, then we

recommend that you use the latest version of the Jabra Link 14201-43 (marked B) instead of the

Jabra Link 14201-43 EHS cable (marked A) to ensure the stable use of the Cisco desk phone.

Configuration:

1. Ensure the Headset Hook Switch Control function is enabled on the desk phone. Refer to

your phone or IT support for assistance.

2. Follow the setup instructions for your Jabra wireless headset. If the headset base requires

manual configuration, set the Electronic Hook Switch setting to “IQ” and set the dial tone

switch to position “B”.

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