Jabra Engage 65 User manual
Jabra Engage 65 Stereo
How do I avoid the humming noise in my headset when using
an Avaya 1400/9400/9500 series desk phone?
When a Jabra wireless headset with a desk phone interface – such as the
Jabra Pro 920, Jabra Pro 9450, or Jabra Motion Office – is connected to
the headset port on an Avaya 1400/9400/9500 series desk phone, a
humming noise may occur when the headset is in use. The level of
humming noise may vary, depending on the speaker volume that is set
on the desk phone and on the Jabra wireless headset.
To avoid the humming noise, there are alternative ways to connect a
Jabra wireless headset to an Avaya 1400/9400/9500 series desk phone
by using the handset port.
Basic audio connection using the Avaya handset port
Follow these steps to connect*:
1. Remove the Avaya handset cable from the handset port on the desk
phone.
2. Connect the Avaya handset cable to the handset port on the Jabra
base.
3. Connect the supplied Jabra phone cable between the Jabra base line
port and the handset port of the Avaya desk phone.
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How to answer/end calls*:
Answer: While wearing the headset, lift the handset of the desk phone
and set it down next to the desk phone during a call.
End: Place the handset back on the dedicated handset area on the
desk phone.
*Ensure the Jabra base setting Open desk phone line when undocked is
set to “on”. This will ensure an active link between the headset and the
base when lifting the handset off the desk phone, at any given time. If
you undock the headset and discover that the link has become inactive,
press the Multifunction (answer/end) button on the headset or base
(product dependent) to reactivate the link between the base and
headset.
Remote call control using the Jabra GN1000 remote handset lifter and
the Avaya handset port
Follow these steps to connect*:
1. Remove the Avaya handset cable from the handset port on the desk
phone.
2. Connect the Avaya handset cable to the handset port on the Jabra
base.
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3. Connect the supplied Jabra phone cable between the Jabra base line
port and the handset port of the Avaya desk phone.
4. Mount the Jabra GN1000 underneath the Avaya handset according
to the Jabra GN1000 setup guide.
5. Connect* the Jabra GN1000 cable to the AUX port on the Jabra base.
How to answer/end calls*:
Answer: Undock the headset from the base. Alternatively, while
wearing the headset press the Multifunction (answer/end) button on
the headset or on the base (product dependent).
End: Dock the headset in the base. Alternatively, press the
Multifunction (answer/end) button on the headset or on the base
(product dependent).
21/12/2023 06:58
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*Ensure the Jabra base setting Electronic hook lifter shows Jabra
GN1000 as the selected solution for remote call control. You can find
more details in the user manual for the specific Jabra headset. Go to
Jabra Support to search for and find the relevant user manual for your
product.
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18
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