Intermec EasyCoder PD41 User manual

EasyCoder® PD41

Printer

User’s Guide

ii EasyCoder PD41 Printer User’s Guide

Intermec Technologies Corporation

Corporate Headquarters

6001 36th Ave.W.

Everett, WA 98203

U.S.A.

www.intermec.com

The information contained herein is proprietary and is provided solely for the

purpose of allowing customers to operate and service Intermec-manufactured

equipment and is not to be released, reproduced, or used for any other purpose

without written permission of Intermec.

Information and specifications contained in this document are subject to

change without prior noticed and do not represent a commitment on the part

of Intermec Technologies Corporation.

The word Intermec, the Intermec logo, Norand, ArciTech, CrossBar, Data

Collection Browser, dcBrowser, Duratherm, EasyADC, EasyCoder, EasyLAN,

Enterprise Wireless LAN, EZBuilder, Fingerprint, i-gistics, INCA (under

license), InterDriver, Intermec Printer Network Manager, IRL, JANUS,

LabelShop, Mobile Framework, MobileLAN, Nor*Ware, Pen*Key, Precision

Print, PrintSet, Ready-to-Work, RoutePower, SmartSystems, TE 2000,

Trakker Antares, and Virtual Wedge are either trademarks or registered

trademarks of Intermec Technologies Corporation.

Throughout this manual, trademarked names may be used. Rather than put a

trademark (™ or ®) symbol in every occurrence of a trademarked name, we state

that we are using the names only in an editorial fashion, and to the benefit of

the trademark owner, with no intention of infringement.

There are U.S. and foreign patents pending.

Microsoft, Windows, and the Windows logo are registered trademarks of

Microsoft Corporation in the United States and/or other countries.

EasyCoder PD41 Printer User’s Guide iii

Contents

Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . vii

Global Services and Support. . . . . . . . . . . . . . . . viii

Warranty Information . . . . . . . . . . . . . viii

Web Support . . . . . . . . . . . . . . . . . . . . viii

Telephone Support . . . . . . . . . . . . . . . viii

Who Should Read This Manual . . . . . . . . . . . . . . ix

Related Documents . . . . . . . . . . . . . . . . . . . . . . . ix

1 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Description of EasyCoder PD41. . . . . . . . . . . . . . . . . . . . . .2

Unpacking the Printer . . . . . . . . . . . . . . . . . . . . . .2

Product Identification. . . . . . . . . . . . . . . . . . . . . . .4

Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Controls and Indicators . . . . . . . . . . . . . .5

Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Media Compartment . . . . . . . . . . . . . . . . . . . . . . .7

Print Mechanism . . . . . . . . . . . . . . . . . . . . . . . . . .7

Installing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Fingerprint and IPL . . . . . . . . . . . . . . . . . . . . . . . .8

Connecting the Printer to your System. . . . . . . . . .9

Connecting the Printer through the USB

interface . . . . . . . . . . . . . . . . . . . . . . .9

Connecting the Printer through the Serial

Port. . . . . . . . . . . . . . . . . . . . . . . . . . .9

Connecting the Printer to a Network. . . .9

Connecting the Printer through the Parallel

Port. . . . . . . . . . . . . . . . . . . . . . . . . .10

Printing a Test Label. . . . . . . . . . . . . . . . . . . . . . .10

2 Operating the Printer . . . . . . . . . . . . . . . . . . . . . .13

Loading Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Tear-Off (straight-through) Operation . . . . . . . . .14

Tear-Off. . . . . . . . . . . . . . . . . . . . . . . . .14

Peel-Off (Self-Strip) Operation. . . . . . . . . . . . . . .17

Peel-Off . . . . . . . . . . . . . . . . . . . . . . . . .17

Loading Thermal Transfer Ribbon . . . . . . . . . . . .20

Loading Ribbon . . . . . . . . . . . . . . . . . . .20

iv EasyCoder PD41 Printer User’s Guide

LED indicators and the Print Button . . . . . . . . . . . . . . . . . 23

LED indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Print Button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

3 Maintaining the Printer . . . . . . . . . . . . . . . . . . . 27

General Maintenance Advice . . . . . . . . . . . . . . . . . . . . . . . 28

Printhead Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Internal Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

External Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

4 Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Printer Operation Problems . . . . . . . . . . . . . . . . . . . . . . . . 32

Print Quality Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Ready-to-Work™ Indicator . . . . . . . . . . . . . . . . . . . . . . . . . 34

Ready-to-Work LED Flashing or Off . . . . . . . . . . 34

Troubleshooting Adjustments . . . . . . . . . . . . . . . . . . . . . . . 34

Ribbon Wrinkling Adjustments . . . . . . . . . . . . . . 34

Clearing Media Jams . . . . . . . . . . . . . . . . . . . . . . 35

Printhead Adjustments . . . . . . . . . . . . . . . . . . . . . 36

Label Gap Sensor Adjustments. . . . . . . . . . . . . . . 39

5 Setting up the Printer. . . . . . . . . . . . . . . . . . . . . . 41

The Printer Startup Sequence . . . . . . . . . . . . . . . . . . . . . . . 42

Changing Configuration Settings . . . . . . . . . . . . . . . . . . . . 44

Using PrintSet 4. . . . . . . . . . . . . . . . . . . . . . . . . . 44

Using the Printer’s Home Page . . . . . . . . . . . . . . . 44

Using the Command Line . . . . . . . . . . . . . . . . . . 44

Running Testmode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Testmode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Extended Testmode . . . . . . . . . . . . . . . . . . . . . . . 47

Upgrading Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

EasyCoder PD41 Printer User’s Guide v

A Technical Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Printer Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

B Media Specifications. . . . . . . . . . . . . . . . . . . . . . .57

Media Roll Sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Core . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Internal Roll . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Ribbon Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Paper Types and Sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Non-Adhesive Strip . . . . . . . . . . . . . . . . . . . . . . .60

Self-Adhesive Strip . . . . . . . . . . . . . . . . . . . . . . . .61

Self-Adhesive Labels . . . . . . . . . . . . . . . . . . . . . . .62

Tickets with Gaps. . . . . . . . . . . . . . . . . . . . . . . . .64

Tickets with Black Mark. . . . . . . . . . . . . . . . . . . .66

C Setup Parameters (Fingerprint). . . . . . . . . .69

Setup Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Serial Communication Setup . . . . . . . . . . . . . . . . . . . . . . .70

Feed Adjust Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Media Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Media Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Paper Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Direct Thermal Printing . . . . . . . . . . . .76

Thermal Transfer printing . . . . . . . . . . .77

Contrast. . . . . . . . . . . . . . . . . . . . . . . . .78

Print Definitions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

D Setup Parameters (IPL). . . . . . . . . . . . . . . . . . . .79

Setup Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

About Test labels . . . . . . . . . . . . . . . . . . . . . . . . .80

Serial Communication Setup . . . . . . . . . . . . . . . . . . . . . . .80

vi EasyCoder PD41 Printer User’s Guide

Media Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Configuration Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Returning to Factory Default Setup . . . . . . . . . . . . . . . . . . 87

E Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

RS-232 Serial Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Interface cable . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

USB Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

EasyLAN Ethernet Interface . . . . . . . . . . . . . . . . . . . . . . . . 92

Parallel IEEE 1284 Interface. . . . . . . . . . . . . . . . . . . . . . . . 92

Interface cable . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

F Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

EasyLAN Ethernet Interface . . . . . . . . . . . . . . . . . . . . . . . . 96

Parallel IEEE 1284 Interface. . . . . . . . . . . . . . . . . . . . . . . . 96

Cutter Kit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Internal Rewinder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Printhead Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Before You Begin

EasyCoder PD41 Printer User’s Guide vii

Before You Begin

This section provides you with safety information, technical

support information, and sources for additional product

information.

Safety Information

Your safety is extremely important. Read and follow all warnings

and cautions in this document before handling and operating

Intermec equipment. You can be seriously injured, and

equipment and data can be damaged if you do not follow the

safety warnings and cautions. Be sure to read the EasyCoder PD41

Safety Instructions, where the basic safety precautions regarding

the operation of the PD41 are described and illustrated.

This section explains how to identify and understand warnings,

cautions, and notes that are in this document. You may also see

icons that tell you when to follow ESD procedures.

A warning alerts you of an operating procedure,

practice, condition, or statement that must be

strictly observed to avoid death or serious injury to

the persons working on the equipment.

A caution alerts you to an operating procedure,

practice, condition, or statement that must be

strictly observed to prevent equipment damage or

destruction, or corruption or loss of data.

This icon appears at the beginning of any

procedure in this manual that could cause you to

touch components (such as printed circuit boards)

that are susceptible to damage from electrostatic

discharge (ESD). When you see this icon, you must

follow standard ESD guidelines to avoid damaging

the equipment you are servicing.

Note: Notes either provide extra information about a

topic or contain special instructions for handling a

particular condition or set of circumstances.

Before You Begin

viii EasyCoder PD41 Printer User’s Guide

Global Services and Support

Warranty Information

To understand the warranty for your Intermec product, visit the

Intermec web site at www.intermec.com and click Service &

Support. The Intermec Global Sales & Service page appears.

From the Service & Support menu, move your pointer over

Support, and then click Warranty.

Disclaimer of warranties: The sample code included in this

document is presented for reference only. The code does not

necessarily represent complete, tested programs. The code is

provided “as is with all faults.” All warranties are expressly

disclaimed, including the implied warranties of merchantability

and fitness for a particular purpose.

Web Support

Visit the Intermec web site at www.intermec.com to download

our current manuals in PDF format. To order printed versions of

the Intermec manuals, contact your local Intermec representative

or distributor.

Visit the Intermec technical knowledge base (Knowledge

Central) at intermec.custhelp.com to review technical

information or to request technical support for your Intermec

product.

Telephone Support

These services are available from Intermec Technologies

Corporation.

Services Description

In the USA and

Canada call 1-800-

755-5505 and

choose this option

Factory Repair

and On-site

Repair

Request a return authorization

number for authorized service

center repair, or request an on-

site repair technician.

Te c h n i ca l

Support

Get technical support on your

Intermec product.

Service

Contract Status

Inquire about an existing

contract, renew a contract, or

ask invoicing questions.

Before You Begin

EasyCoder PD41 Printer User’s Guide ix

Outside the U.S.A. and Canada, contact your local Intermec

representative. To search for your local representative, from the

Intermec web site, click Contact.

Who Should Read This Manual

This User’s Guide is for the person who is responsible for

installing, configuring, and maintaining the EasyCoder PD41

Printer.

This User’s Guide provides you with information about the

features of the EasyCoder PD41, and how to install, configure,

operate, maintain, and troubleshoot it.

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