Interlogix TruVision NVR 22 User manual

TruVision NVR 22 (S/P)

User Manual

P/N 1073192-EN • REV A • ISS 09AUG16

Interlogix is part of UT

C Climate, Controls & Security, a unit of United

Technologies Corporation

Trademarks and

patents

Trade names used in this document may be trademarks or registered

trademarks of the manufacturers or vendors of the respective

products.

Manufacturer

Interlogix

2955 Red Hill Avenue, Costa Mesa, CA 92626

-5923, USA

Authorized EU manufacturing representative:

UTC Fire & Security B.V.

Kelvinstraat 7, 6003 DH Weert, The Netherlands

FCC compliance

Class A

: This equipment has been tested and found to comply with the limits for

a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are

designed to provide reasonable protection against harmful interference when

the equipment is operated i

n a commercial environment. This equipment

generates, uses, and can radiate radio frequency energy and, if not installed

and used in accordance with the instruction manual, may cause harmful

interference to radio communications. Operation of this equipment

in a

residential area is likely to cause harmful interference in which case the user will

be required to correct the interference at his own expense.

FCC

conditions

This device complies with Part 15 of the FCC Rules. Operation is subject to the

followin

g two conditions:

(1) This device may not cause harmful interference.

(2) This Device must accept any interference received, including interference

that may cause undesired operation.

Canada

This Class A digital apparatus complies with CAN ICES

-003 (A)/NMB-3 (A).

Cet appareil numérique de la classe A est conforme à la norme CAN ICES

-003

(A)/NMB

-3 (A).

ACMA compliance

Notice!

This is a Class A product. In a domestic environment this product may

cause radio interference in which case the user may be required to take

adequate measures.

Certification

EU directives

This product and

- if applicable - the supplied accessories too are marked with

"CE" and comply therefore with the

applicable harmonized European standards

listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU.

2012/19/EU (WEEE directive):

Products marked with this symbol cannot be

disposed of as unsorted municipal waste in the European Union. Fo

r proper

recycling, return this product to your local supplier upon the purchase of

equivalent new equipment, or dispose of it at designated collection points. For

more information see: www.recyclethis.info.

2013/56/EU & 2006/66/EC

(battery directive): This product contains a battery

that cannot be disposed of as unsorted municipal waste in the European Union.

See the product documentation for specific battery information. The battery is

marked with this symbol, which may include lettering to indicate c

admium (Cd),

lead (Pb), or mercury (Hg). For proper recycling, return the battery to your

supplier or to a designated collection point. For more information see:

www.recyclethis.info.

Contact information

For contact information, see

www.interlogix.com or

www.utcfssecurityproducts.eu

TruVision NVR 22 (S/P) User Manual I

Content

Chapter 1 Product introduction 1

Product overview 1

Default settings to access the device 1

Chapter 2 Physical installation 3

Installation environment 3

Unpacking the recorder and its accessories 3

Back panel 4

RS-232 port 6

PoE ports 6

Monitor connections 6

Rack mounting 6

Chapter 3 Getting started 7

Powering on the recorder 7

The startup wizard 8

Chapter 4 Operating instructions 10

Controlling the recorder 10

Using the front panel 10

Using the mouse 14

Using the IR remote control 15

Menu overview 17

Chapter 5 Live view 21

Description of live view 21

Video output 22

Live view mouse menu 22

Single and multiview display mode 23

Sequencing cameras 24

Live view toolbar 24

Digital zoom 25

PTZ preset and tours 26

Chapter 6 Searching files 29

Advanced search video menu 29

Search and play back recordings by time and video type 30

Search and play back recordings by event 31

Search bookmarked recordings 31

Search snapshots 32

Log search 33

Chapter 7 Playback functionality 34

Instant playback 37

II TruVision NVR 22 (S/P) User Manual

24-hour playback 38

Event playback 39

Smart playback 40

Split-screen playback 42

Playback speed and skip time 43

Play back frame-by-frame 44

Digital zoom in playback 44

Create bookmarks 45

Lock playback files 45

Manage playback files 46

Chapter 8 Archiving files 47

Archiving files 47

Create and archive video clips 50

Playing back archived files on a PC 50

Using TruVision Player 51

Chapter 9 Display settings 52

Display settings 52

Layout 54

Chapter 10 Camera setup 56

IP camera status 56

Using RTSP custom protocols 58

PoE power budget (TVN 22S only) 58

Camera recording settings 60

Snapshots 61

Camera OSD 62

Image settings 63

Motion detection 64

Privacy mask 65

Camera tamper 66

VCA setup 67

PTZ presets and tours 68

V-stream encoding 72

People counting 72

Chapter 11 Network settings 74

Network settings 74

PPPoE settings 76

DDNS settings 77

NTP server settings 78

Email settings 79

Configure an FTP server to store snapshots 80

SNMP settings 80

UPnP settings 81

Network status 81

Archive network packet data 82

TruVision NVR 22 (S/P) User Manual III

Network statistics 83

Port forwarding 83

Chapter 12 Recording 84

Recording schedule 84

Modify the instant playback duration 87

Manual recording 87

Hot Spare 88

SD card recording 89

Chapter 13 Alarm and event setup 91

Set up alarm inputs 91

Alarm response actions 92

Set up alarm outputs 93

Manual trigger 94

Alarm Audio 94

Event notifications 95

Detect video loss 97

Alarm host setup 98

OH alarm reporting 99

TVRMobile push notifications 103

Chapter 14 Device management 105

Time and date settings 105

General recorder settings 107

Configuration files 108

Upgrade system firmware 109

Holiday schedules 109

RS-232 settings 110

Using a network storage system 110

Chapter 15 Storage management 112

HDD information 112

Storage mode 114

Managing eSATA 116

S.M.A.R.T. settings 116

Bad sector detection 117

RAID 118

Chapter 16 User management 121

Add a new user 121

Customize a user’s access privileges 122

Delete a user 124

Modify a user 124

Change the Admin password 125

Chapter 17 System information 126

View system information 126

IV TruVision NVR 22 (S/P) User Manual

Search the system log 129

Chapter 18 Using the web browser 132

Internet Explorer users 132

Access the web browser 133

HTTPS settings 133

Mac Safari Browser users 135

Plug-in installation 135

Web browser live view 137

Control a PTZ dome camera via the web browser 139

Play back recorded video 140

Search for event logs 141

Recording from the browser 142

Configure the recorder via the browser 142

Appendix A Specifications 146

Appendix B Port forwarding information 149

Seeking further assistance 149

Appendix C Maximum pre-recording times 151

Appendix D Default menu settings 153

Index 166

TruVision NVR 22 (S/P) User Manual 1

Chapter 1

Product introduction

Product overview

The TruVision NVR 22 (TVN 22) series is a versatile, user-friendly embedded network

video recorder (NVR) series. The standard series supports up to 8, 16 or 32 channels

and up to 4 SATA hard drives.

The TVN 22S model includes an 8 or 16 channels version and an embedded PoE

switch that allows TruVision cameras to be connected in a plug and play manner.

Simply plug in the IP camera to automatically power and connect it, assign the IP

address, as well as set it up using default values. The embedded 8/16 PoE switch

provides a maximum PoE wattage of respectively 120 W and 200 W.

The TVN 22P series supports 16 or 32 channels (16, 32 or 64 channels in EMEA only)

and up to 8 SATA hard drives. The full TVN 22 series provides integration with the UTC

portfolio of security solutions, and offers a seamless user experience within the

TruVision brand.

The TVN 22 series can be configured and operated through its on-screen display

(OSD), web browser, mobile applications, TruVision Navigator software, or third party

software using the TruVision SDK.

The recorder can be fully managed by the license-free TruVision Navigator software -

ideal for most commercial applications. It’s easy and intuitive web browser interface

enables remote configuration, viewing and searching of video on any TruVision

recorders.

Default settings to access the device

Default user names and passwords

See Table 1 on page 2 for the list of default user names and passwords. Go to

Chapter 16 “User management” on page 121 for further information.

Chapter 1: Product introduction

2 TruVision NVR 22 (S/P) User Manual

Table 1: Default user names and passwords

User

Description

Administrator

There can only be one administrator.

The user name is “admin”. The name cannot be modified.

The default password is 1234.

Operator

The default user name is “operator.”

The default password is 2222.

Guest

The default user name is “guest.”

The default password is 3333.

Note: The default passwords should be changed for security reasons.

Default network settings

The network settings are:

• IP address - 192.168.1.82

• Subnet mask - 255.255.255.0

• Gateway address - 192.168.1.1

• Ports:

When using the browser:

RTSP port: 554

HTTP port: 80

When using TruNav:

RTSP port: 554

Server/Client software port: 8000

Go to “Using the web browser” on page 132 for further information.

TruVision NVR 22 (S/P) User Manual 3

Chapter 2

Physical installation

This section describes how to install the recorder.

Installation environment

When installing your product, consider these factors:

• Ventilation

• Temperature

• Moisture

• Chassis load

Ventilation: Do not block any ventilation openings. Install in accordance with the

manufacturer’s instructions. Ensure that the location planned for the installation of the

unit is well ventilated.

Temperature: Consider the unit’s operating temperature (-10 to +55 ºC, 14 to 131 °F)

and noncondensing humidity specifications (10 to 90%) before choosing an installation

location. Extremes of heat or cold beyond the specified operating temperature limits

may reduce the life expectancy of the recorder. Do not install the unit on top of other

hot equipment. Leave 44 mm (1.75 in.) of space between rack-mounted DVR units.

Moisture: Do not use the unit near water. Moisture can damage the internal

components. To reduce the risk of fire or electric shock, do not expose this unit to rain

or moisture.

Chassis: Equipment weighing less than 15.9 kg (35 lb.) may be placed on top of the

unit.

Unpacking the recorder and its accessories

When you receive the product, check the package and contents for damage, and verify

that all items are included. There is an item list included in the package. If any of the

items are damaged or missing, please contact your local supplier.

Chapter 2: Physical installation

4 TruVision NVR 22 (S/P) User Manual

Items shipped with the product include:

• IR (infrared) remote control

• Two AAA batteries for the remote control

• AC power cords

• USB mouse

• Brackets

• Recorder

• Hard Drive Kits

• CD with software and manuals

• TruVision NVR 22 Quick Start Guide

• TruVision NVR 22 (SP) User Manual (on CD)

• TruVision Recorder Operator Guide (on CD)

Back panel

The figures below show the back panel connections and describe each connector on a

typical TVN 22 digital video recorder. Details may vary for specific models.

Before powering up the recorder, insert the hard drives and connect a main monitor for

basic operation. Once all required connections are done, enter the relevant data in the

setup wizard (see page 8).

Note: For every hardwired alarm input, connect one wire to the input connection with

the alarm number label and one wire to a ground connection (labeled G).

Figure 1: TVN 22 back panel connections

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