Interlogix TruVision DVR 12 User manual

TruVision DVR 12 User

Manual

P/N 1072798C-EN • REV 1.0 • ISS 21AUG14

2014 United Technologies Corporation.

Interlogix is part of UTC

Building & Industrial Systems, a unit of United

Trademarks and

patents

rade names used in this document may be trademarks or registered

trademarks of the manufacturers or vendors

of the respective products.

Manufacturer

United Technolo

gies Corporation

2955 Red Hill Avenue, Costa Mesa, CA 92626

-5923, USA

Authorized EU manufacturing representative:

UTC Fire & Security B.V.

Kelvinstraat 7, 6003 DH Weert, Th

e Netherlands

FCC compliance

Class A

:This equipment has been tested and found to comply with the

limits for a Class A digital device, pursuant to part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful

interference when the equipment is operated in a commercial environment.

This equipment generates, uses, and can radiate radio frequency energy

and, if not installed and used in accordance with the instruction manual,

may cause harmful interference to radio communications. Operation of this

equipment

in a residential area is likely to cause harmful interference in

which case the user will be required to correct the interference at his own

expense.

Canada

This Class A digital apparatus complies with Canadian ICES

-003.

Cet appareil n

umérique de la classe A est conforme à la norme NMB-003

du Canada.

ACMA compliance

Notice

! This is a Class A product. In a domestic environment this product

may cause radio interference in which case the user may be required to

take adequate measures.

Certification

N4131

European Union

directives

12004/108/EC (EMC directive):

Hereby, UTC Fire & Security declares tha

this device is in compliance

or with the essential requirements and other

relevant provisions of Directive 2004/108/EC

2002/96/EC (WEEE directive):

Products marked with this symbol cannot

be disposed of as unsorted municipal waste in the European Union. For

proper recycling, return this product to your local supplier upon the

purchase of equivalent new equipment, or dispos

e of it at designated

collection points. For more information see: www.recyclethis.info.

2006/66/EC (battery directive): This product contains a battery that cannot

be disposed of as unsorted municipal waste in the European Union. See

the product docum

entation for specific battery information. The battery is

marked with this symbol, which may include lettering to indicate cadmium

(Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to

your supplier or to a designated collection poi

nt. For more information see:

www.recyclethis.info.

Contact information

For contact information

, see www.utcfireandsecurity.com or

www.utcfssecurityproducts.eu

TruVision DVR 12 User Manual i

Content

Chapter 1 Product introduction 5

Product overview 5

Default settings to access the device 5

Chapter 2 Installation 7

Installation environment 7

Unpacking the recorder and its accessories 7

Back panel 8

Monitor connections 9

Audio inputs and output 10

RS-485 port 10

RS-232 port 10

PTZ dome camera set up 10

Connecting a KTD-405 keypad and dome camera to the

recorder 15

Brackets 16

Chapter 3 Getting started 17

Turning on and off the recorder 17

Using the setup wizard 18

Chapter 4 Recording 22

Initializing the recording settings 22

Defining a recording schedule 25

Daily schedules 26

Holiday schedules 27

Motion detection schedules 27

External alarm schedules 27

Protecting recorded files 28

Manual recording 29

Capturing text insertions 30

Chapter 5 Alarm settings 31

Description of alarm notification types 31

Setting up motion detection 32

Setting up external alarms 34

Triggering or clearing alarm outputs manually 36

Setting up system notifications 36

Detecting video loss 37

Detecting video tampering 38

Chapter 6 Network settings 39

Configuring general network settings 39

Configuring PPPoE 40

ii TruVision DVR 12 User Manual

Configuring DDNS 41

Configuring an NTP server 42

Configuring email 43

Configuring UPnP 44

Configuring SNMP 45

Configuring an FTP server to store snapshots 45

Configuring a remote alarm host 45

Configuring multicast 46

Configuring the server and HTTP ports 46

Configuring the RTSP service port 46

Telnet setup 47

Checking network status 47

Exporting network packet data 48

Chapter 7 HDD management 49

Initializing HDDs 49

Setting the HDD quota 49

Setting the HDD property 50

Checking HDD status 51

Configuring HDD alarms 51

Checking the S.M.A.R.T. information 51

Searching video using disk analysis 52

Configuring redundant recording 54

Setting up HDD groups 54

Chapter 8 Operating instructions 56

Controlling the recorder 56

Using the front panel 56

Using the mouse 59

Using the IR remote control 59

Menu overview 62

Chapter 9 Live view 65

Description of live view 65

Video output 66

Controlling live view 66

Single and multiview display formats 68

Sequencing cameras 69

Accessing frequently used commands 69

Configuring live view 71

Configuring time and date 74

General settings 75

V-stream encoding 78

Chapter 10 Controlling a PTZ camera 79

Configuring PTZ settings 79

Calling up presets, preset tours and shadow tours 80

Setting and calling up presets 81

TruVision DVR 12 User Manual iii

Setting and calling up preset tours 83

Setting and calling up a shadow tour 84

Chapter 11 Playing back a recording 86

Overview of the playback window 86

Instant playback 88

All-day playback 89

Searching recorded video 90

Playing back recordings by time and video type 91

Playing back recordings by event 92

Slideshow of snapshots 93

Playing back recordings from the system log 93

Motion search 95

Playing back frame-by-frame 96

Digital zoom in playback 96

Chapter 12 Archiving recorded files 97

Archiving files 97

Creating and archiving video clips 100

Archiving snapshots 100

Managing backup devices 101

Playing back archived files on a PC 101

Chapter 13 Recorder management 102

Configuring the RS-232 port 102

Updating system firmware 103

Restoring default settings 103

Viewing system information 104

Searching system logs for events 106

Chapter 14 Camera settings 107

Configuring the OSD settings 107

Setting up privacy masking 108

Adjusting video image settings 109

Watermarking 109

Hiding a camera image from view 109

Chapter 15 User management 111

Adding a new user 111

Customizing a user’s access privileges 112

Deleting a user 114

Modifying a user 114

Changing the Admin password 114

Chapter 16 Using the web browser 116

Windows Vista and 7 users 116

Accessing the web browser 117

Web browser overview 117

iv TruVision DVR 12 User Manual

Using the web browser to configure the device 119

Searching and playing back recorded video 122

Searching for event logs 124

Controlling a PTZ dome camera in the web browser 125

Text overlay 125

Capturing text insertions 126

Appendix A Specifications 128

Appendix B PTZ protocols 130

Appendix C Port forwarding information 131

Appendix D KTD-405 keypad 133

Supported firmware 133

Wiring the keypad 133

Setting the keypad to work with the recorder 134

Operating the keypad 136

Appendix E Maximum pre-recording times 141

Appendix F Supported PTZ commands 143

Appendix G Default menu settings 146

Index 155

TruVision DVR 12 User Manual 5

Chapter 1

Product introduction

Product overview

The recorder is a versatile, user-friendly embedded digital video recorder (DVR).

It allows end-users to record 4, 8, or 16 analog cameras at CIF in real time

(25/30 fps), while providing integration with the UTC portfolio of security

solutions, and offering a seamless product experience within the TruVision

brand.

The dual streaming functionality allows the user to set up different settings for

recording and streaming video in live view mode.

The recorder can fully integrate with the license-free TruVision Navigator

software, which is ideal for the most commercial applications. Its easy and

intuitive-to-use web browser interface enables remote configuration and secure

viewing, searching, and playing back of video from computers connected via the

Internet.

Note: Models are shipped with the power cords for their region.

Default settings to access the device

Default user names and passwords

See Table 1 on page 6 for the list of default user names and passwords. Go to

Chapter 15 “User management” on page 111 for further information.

6 TruVision DVR 12 User Manual

Table 1: Default user names and passwords

User

Description

Administrator

There can only be one administrator.

The user name is admin. The name cannot be modified.

The default password is 1234.

Operator

The default user name is “operator”.

The default password is 2222.

Guest

The default user name is “guest”.

The default password is 3333.

Note: The default passwords should be changed for security reasons.

Default network settings

The default values for TVR 12 network settings are:

• IP address - 192.168.1.82

• Subnet mask - 255.255.255.0

• Gateway address - 192.168.1.1

• Ports:

When using the browser:

RTSP port: 554

HTTP port: 80

When using TruNav:

RTSP port: 554

Server/Client software port: 8000

Go to Chapter 16 “Using the web browser” on page 116 for further information.

TruVision DVR 12 User Manual 7

Chapter 2

Installation

This section describes how to install the recorder.

Installation environment

When installing your product, consider these factors:

• Ventilation

• Temperature

• Moisture

• Chassis load

Ventilation: Do not block any ventilation openings. Install in accordance with the

manufacturer’s instructions. Ensure that the location planned for the installation

of the unit is well ventilated.

Temperature: Consider the unit’s operating temperature (-10 to +55 ºC, 14 to

131 °F) and noncondensing humidity specifications (10 to 90%) before choosing

an installation location. Extremes of heat or cold beyond the specified operating

temperature limits may reduce the life expectancy of the recorder. Do not install

the unit on top of other hot equipment. Leave 44 mm (1.75 in.) of space between

rack-mounted recorders.

Moisture: Do not use the unit near water. Moisture can damage the internal

components. To reduce the risk of fire or electric shock, do not expose this unit to

rain or moisture.

Chassis: Equipment weighing less than 15.9 kg (35 lb.) may be placed on top of

the unit.

Unpacking the recorder and its accessories

When you receive the product, check the package and contents for damage, and

verify that all items are included. There is an item list included in the package. If

any of the items are damaged or missing, please contact your local supplier.

8 TruVision DVR 12 User Manual

Items shipped with the product include:

• IR (infrared) remote control

• Two AAA batteries for the remote control

• AC power cords

• 12 VDC PSU

• USB mouse

• TVR 12

• Video loop through cable

• CD with software and manuals

• TruVision DVR 12 Quick Start Guide

• TruVision DVR 12 User Manual (on CD)

• TruVision Recorder Operator Guide (on CD)

Back panel

The figures on the next page show the back panel connections and describe

each connector on typical TVR 12 digital video recorder. Details may vary for

specific models.

Before powering up the recorder, connect the cameras and a main monitor for

basic operation. Once all required connections are done, enter the relevant data

in the setup wizard (see page 18).

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