Interlogix TruVision DVR 12 User manual

TruVision DVR 12 User

Manual

P/N 1072798A-EN • REV 1.0 • ISS 18APR14

2014 United Technologies Corporation.

Interlogix is part of UTC

Building & Industrial Systems, a unit of United

Trademarks and

patents

rade names used in this document may be trademarks or registered

trademarks of the manufacturers or vendors of the respective products.

Manufacturer

United Te

chnologies Corporation

2955 Red Hill Avenue, Costa Mesa, CA 92626

-5923, USA

Authorized EU manufacturing representative:

UTC Fire & Security B.V.

Kelvinstraat 7, 6003 DH Weert, The Netherlands

Certification

N4131

FCC compliance

Class A

: This equipment has been tested and found to comply with the

limits for a Class A digital device, pursuant to part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful

interference when the equipment is operated in a commercial environment.

This equipment generates, uses, and can radiate radio frequency energy

and, if not installed and used in accordance with the instruction manual,

may cause harmful interference to radio communications. Operation of this

equipment

in a residential area is likely to cause harmful interference in

which case the user will be required to correct the interference at his own

expense.

Canada

This Class A digital apparatus complies with Canadian ICES

-003.

Cet appareil mumérique

de la classe A est conforme à la norme NMB-003

du Canada.

ACMA compliance

Notice

! This is a Class A product. In a domestic environment this product

may cause radio interference in which case the user may be required to

take adequate measures.

Certifica

tion

N4131

European Union

directives

12004/108/EC (EMC directive):

Hereby, UTC Fire & Security declares tha

this device is in compliance

or with the essential requirements and other

relevant provisions of Directive 2004/108/EC

2002/96/EC (WEEE directive):

Products marked with this symbol cannot

be disposed of as unsorted municipal waste in the European Union. For

proper recycling, return this product to your local supplier upon the

purchase of equivalent new equipment, or dispos

e of it at designated

collection points. For more information see: www.recyclethis.info.

2006/66/EC (battery directive): This product contains a battery that cannot

be disposed of as unsorted municipal waste in the European Union. See

the product docum

entation for specific battery information. The battery is

marked with this symbol, which may include lettering to indicate cadmium

(Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to

your supplier or to a designated collection poi

nt. For more information see:

www.recyclethis.info.

Contact information

For contact information

, see www.utcfireandsecurity.com or

www.utcfssecurityproducts.eu

TruVision DVR 12 User Manual i

Content

Chapter 1 Product introduction 1

Product overview 1

Default settings to access the device 1

Chapter 2 Installation 3

Installation environment 3

Unpacking the DVR and its accessories 3

Back panel 4

Monitor connections 5

Audio inputs and output 6

RS-485 port 6

RS-232 port 6

PTZ dome camera set up 6

Connecting a KTD-405 keypad and dome camera to the

DVR 11

Brackets 12

Chapter 3 Getting started 13

Turning on and off the DVR 13

Using the setup wizard 14

Chapter 4 Recording 17

Initializing the recording settings 17

Defining a recording schedule 20

Daily schedules 21

Holiday schedules 22

Motion detection schedules 22

External alarm schedules 22

Protecting recorded files 23

Capturing text insertions 24

Chapter 5 Alarm settings 25

Description of alarm notification types 25

Setting up motion detection 26

Setting up external alarms 28

Triggering or clearing alarm outputs manually 30

Setting up system notifications 30

Detecting video loss 31

Detecting video tampering 32

Chapter 6 Network settings 33

Configuring general network settings 33

Configuring PPPoE 34

Configuring DDNS 35

ii TruVision DVR 12 User Manual

Configuring an NTP server 36

Configuring email 37

Configuring UPnP 38

Configuring SNMP 38

Configuring an FTP server to store snapshots 39

Configuring a remote alarm host 39

Configuring multicast 39

Configuring the server and HTTP ports 40

Configuring the RTSP service port 40

Telnet setup 40

Checking network status 41

Exporting network packet data 42

Chapter 7 HDD management 43

Initializing HDDs 43

Setting the HDD quota 43

Setting the HDD property 44

Checking HDD status 45

Configuring HDD alarms 45

Checking the S.M.A.R.T. information 45

Searching video using disk analysis 46

Chapter 8 Operating instructions 49

Controlling the DVR 49

Using the front panel 49

Using the mouse 51

Using the IR remote control 52

Menu overview 55

Chapter 9 Live view 59

Description of live view 59

Video output 60

Controlling live view 60

Single and multiview display formats 62

Sequencing cameras 63

Accessing frequently used commands 63

Configuring live view 65

Configuring time and date 68

General settings 69

V-stream encoding 72

Chapter 10 Controlling a PTZ camera 73

Configuring PTZ settings 73

Calling up presets, tours and shadow tours 74

Setting and calling up presets 75

Setting and calling up preset tours 77

Setting and calling up a shadow tour 78

TruVision DVR 12 User Manual iii

Chapter 11 Playing back a recording 81

Overview of the playback window 81

Instant playback 83

All-day playback 84

Searching recorded video 85

Playing back recordings by time and video type 86

Playing back recordings by event 87

Slideshow of snapshots 88

Playing back recordings from the system log 88

Motion search 90

Playing back frame-by-frame 91

Digital zoom in playback 91

Chapter 12 Archiving recorded files 93

Archiving files 93

Creating and archiving video clips 95

Archiving snapshots 96

Managing backup devices 97

Playing back archived files on a PC 97

Chapter 13 DVR management 99

Configuring the RS-232 port 99

Updating system firmware 100

Restoring default settings 100

Viewing system information 101

Searching system logs for events 103

Chapter 14 Camera settings 105

Configuring the OSD settings 105

Setting up privacy masking 106

Adjusting video image settings 107

Watermarking 107

Hiding a camera image from view 107

Chapter 15 User management 109

Adding a new user 109

Customizing a user’s access privileges 110

Deleting a user 112

Modifying a user 112

Changing the Admin password 112

Chapter 16 Using the web browser 113

Windows Vista and 7 users 113

Accessing the web browser 114

Web browser overview 114

Using the web browser to configure the device 116

Searching and playing back recorded video 117

Searching for event logs 119

iv TruVision DVR 12 User Manual

Controlling a PTZ dome camera in the web browser 119

Capturing text insertions 120

Appendix A Specifications 123

Appendix B PTZ protocols 125

Appendix C Port forwarding information 127

Appendix D KTD-405 keypad 129

Supported firmware 129

Wiring the keypad 129

Setting the keypad to work with the DVR 130

Operating the keypad 132

Appendix E Maximum pre-recording times 137

Appendix F Supported PTZ commands 139

Appendix G Default menu settings 141

Appendix H Product codes 149

Index 151

TruVision DVR 12 User Manual 1

Chapter 1

Product introduction

Product overview

The DVR is a versatile, user-friendly embedded digital video recorder (DVR).

It allows end-users to record 4, 8, or 16 analog cameras at CIF in real time

(25/30 fps), while providing integration with the UTC portfolio of security

solutions, and offering a seamless product experience within the TruVision

brand.

The dual streaming functionality allows the user to set up different settings for

recording and streaming video in live view mode.

The DVR can fully integrate with the license-free TruVision Navigator software,

which is ideal for the most commercial applications. Its easy and intuitive-to-use

web browser interface enables remote configuration and secure viewing,

searching, and playing back of video from computers connected via the Internet.

Note: Models are shipped with the power cords for their region.

For regions not listed in Table 1 above, please contact your local supplier.

Default settings to access the device

Default user names and passwords

See Table 1 on page 2 for the list of default user names and passwords. Go to

Chapter 15 “User management” on page 109 for further information.

Chapter 1: Product introduction

2 TruVision DVR 12 User Manual

Table 1: Default user names and passwords

User

Description

Administrator

There can only be one administrator.

The user name is admin. The name cannot be modified.

The default password is 1234.

Operator

The default user name is “operator”.

The default password is 2222.

Guest

The default user name is “guest”.

The default password is 3333.

Note: The default passwords should be changed for security reasons.

Default network settings

The default values for TVR 12 network settings are:

• IP address - 192.168.1.82

• Subnet mask - 255.255.255.0

• Gateway address - 192.168.1.1

• Ports:

When using the browser:

RTSP port: 554

HTTP port: 80

When using TruNav:

RTSP port: 554

Server/Client software port: 8000

Go to Chapter 16 “Using the web browser” on page 113 for further information.

TruVision DVR 12 User Manual 3

Chapter 2

Installation

This section describes how to install the DVR unit.

Installation environment

When installing your product, consider these factors:

• Ventilation

• Temperature

• Moisture

• Chassis load

Ventilation: Do not block any ventilation openings. Install in accordance with the

manufacturer’s instructions. Ensure that the location planned for the installation

of the unit is well ventilated.

Temperature: Consider the unit’s operating temperature (-10 to +55 ºC, 14 to

131 °F) and noncondensing humidity specifications (10 to 90%) before choosing

an installation location. Extremes of heat or cold beyond the specified operating

temperature limits may reduce the life expectancy of the DVR. Do not install the

unit on top of other hot equipment. Leave 44 mm (1.75 in.) of space between

rack-mounted DVR units.

Moisture: Do not use the unit near water. Moisture can damage the internal

components. To reduce the risk of fire or electric shock, do not expose this unit to

rain or moisture.

Chassis: Equipment weighing less than 15.9 kg (35 lb.) may be placed on top of

the unit.

Unpacking the DVR and its accessories

When you receive the product, check the package and contents for damage, and

verify that all items are included. There is an item list included in the package. If

any of the items are damaged or missing, please contact your local supplier.

Chapter 2: Installation

4 TruVision DVR 12 User Manual

Items shipped with the product include:

• IR (infrared) remote control

• Two AAA batteries for the remote control

• AC power cords

• USB mouse

• DVR

• Video loop through cable

• CD with software and manuals

• TruVision DVR 12 Quick Start Guide

• TruVision DVR 12 User Manual (on CD)

• TruVision Recorder Operator Guide (on CD)

Back panel

The figures on the next page show the back panel connections and describe

each connector on typical TVR 12 digital video recorder. Details may vary for

specific models.

Before powering up the DVR, connect the cameras and a main monitor for basic

operation. Once all required connections are done, enter the relevant data in the

setup wizard (see page 14).

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