Ingenico Move2500 User manual

Move2500

Quick Reference Guide

Keyboard Details and Functionality

The scroll keys scroll between options

in the main menu page

The menu key accesses the menu

page from idle/default screen

The red key cancels the procedure

in progress

The yellow key cancels the

last character

The green key validates input

selections and information. It is also

used to switch on the terminal.

The feed key will eject the thermal

paper a few centimeters over the

tear line, if pressed for more than

two seconds

Sale (Retail Merchant)

1. Press . 5. Terminal will print out merchant’s

copy receipt.

2. Press 1 for SALE at main menu. 6. Terminal will prompt to print

customer’s copy

3. Input amount and press . 7. Press to print out or press to exit.

4. Insert/Swipe/Tap Card/Input Card#.

Sale (Restaurant Merchant)

1. Press . 5. Insert/Swipe/Tap Card/Input Card#.

2. Press 1 for SALE at main menu. 6. Terminal will print out merchant’s

copy receipt.

3. Input amount and press . 7. Terminal will prompt to print

customer’s copy.

4. Input TIP amount or press to pass. 8. Press to print out or press to exit.

Sale (Tips Entry)

1. Press . 5. Insert/Swipe/Tap Card/Input Card#.

2. Select 1 for SALE at main menu. 6. Terminal will print out merchant’s

copy receipt.

3. Input amount and press . 7. Terminal will prompt to print

customer’s copy.

4. Input TIP amount or press to pass. 8. Press to print out or press to exit.

Move2500

Quick Reference Guide

Tips Adjustment

1. Press . 6. Input Tip Amount and press .

2. Scroll using and select TIPS ADJUST

at main menu

7. Press to conrm amount.

3. Input amount and press . 8. Once transaction is completed, terminal

will print out the TIP Adjust Sale receipt.

4. Select Search record method: TRACE#/

PAN/INVOIC#/TRANSACTION AMOUNT.

9. Terminal will prompt to print

customer’s copy.

5. Press to conrm selection. 10. Press to print out or press to exit.

Refund (Please note that the Refund function is only

available for selected merchants).

1. Press . 5. Terminal will print out merchant’s

copy receipt.

2. Select 3 for REFUND at main menu. 6. Terminal will prompt to print

customer’s copy

3. Input amount and press . 7. Press to print out or press to exit.

4. Insert/Swipe/Tap Card/Input Card#.

Void

1. Press . 5. Once transaction is completed, terminal

will print out the merchant’s copy receipt.

2. Select 4 for VOID at main menu. 6. Terminal will prompt to print

customer’s copy.

3. Input Invoice#, then press . 7. Press to print out or press to exit.

4. Press to conrm transaction and amount.

Ofine Sale (Please note that the Ofine function is only

available for selected merchants).

1. Press . 6. Input the Auth code.

2. Scroll using and select OFFLINE at

main menu.

7. Press .

3. Input password and press . 8. Terminal will print out merchant’s

copy receipt.

4. Input amount and press . 9. Terminal will prompt to print

customer’s copy.

5. Insert/Swipe/Tap Card/Input Card#. 10.Press to print out the customer’s copy

or press to exit.

Settlement (Merchants are advised to choose ‘Settle

all hosts’ for their own convenience)

1. Press . 5. (SETTLE ALL HOSTS selected) – Terminal

will print out the settlement receipt for all

card types.

2. Scroll using and select SETTLEMENT 6. SETTLE BY HOST selected) –

Select host type.

3. Input password and press . 7. Terminal will only settle and print out the

specic host settlement receipt.

4. Select SETTLE ALL HOSTS or

SETTLE BY HOST.

Pre-Auth

1. Press .7. Insert/Swipe/Tap/Input Card#.

2. Scroll using and select PRE-AUTH at

main menu

7. Terminal will print out merchant’s |

copy receipt.

3. Select PRE-AUTH. 8. Terminal will prompt to print

customer’s copy.

4. Input amount and press . 9. Press to print out the press to exit.

Pre-Auth Completion (For Visa®

/Mastercard®/JCB)

1. Press . 7. Input Invoice number and press .

2. Scroll using and select PRE-AUTH at

main menu

8. Insert/Swipe/Tap Card/Input Card#.

3. Select PRE-AUTH COMP (VM/J/D/A). 9. Terminal will print out merchant’s

copyreceipt.

4. Input the Pre-Auth amount and press . 10. Terminal will prompt to print

customer’scopy.

5. Input the new amount and press . 11. Press to print out or press to exit.

6. Input the Auth code and press .

Pre-Authcomp (For CUP)

1. Press . 7. Input Invoice number and press .

2. Scroll using and select PRE-AUTH at

main menu

8. Insert/Swipe/Tap Card/Input Card#.

3. Select PRE-AUTHCOMP CUP. 9. Terminal will print out merchant’s

copyreceipt.

4. Input the Pre-Auth amount and press . 10. Terminal will prompt to print

customer’scopy.

5. Input the new amount and press . 11. Press to print out or press to exit.

6. Input the Auth code and press .

Void Pre-Auth

1. Press . 6. Input Invoice number and press .

2. Scroll using and select PRE-AUTH at

main menu

7. Insert/Swipe/Tap Card/Input Card#.

3. Select VOID PRE-AUTH. 8. Terminal will print out merchant’s

copyreceipt.

4. Input the Pre-Auth amount and press . 9. Terminal will prompt to print

customer’scopy.

5. Input Auth code and press . 10.Press to print out or press to exit.

Reprint Last Transaction

1. Press . 5. Terminal reprint last transaction receipt

(merchant copy).

2. Scroll using and select MERCHANT. 6. Terminal will prompt to print

customer’scopy.

3. Select REPRINT.7. Press to print out or press to exit.

4. Select the LAST TRANSACTION.

Reprint Specic Transaction

1. Press . 5. Input Invoice # and press .

2. Scroll using and select MERCHANT. 6. Terminal print selected transaction receipt.

3. Select REPRINT. 7. Terminal will prompt to print

customer’scopy.

4. Select the ANY TRANSACTION.8. Press to print out or press to exit.

Reprint Last Settlement Receipt

1. Press . 4. Select the LAST SETTLEMENT.

2. Scroll using and select MERCHANT. 5. Terminal will print out the last settlement.

3. Select REVIEW.

View Any Transaction (By Trace #)

1. Press . 4. Select the TRACE NUMBER.

2. Scroll using and select REPRINT. 5. Input Trace Number (TRC Number)

andpress .

3. Select REVIEW.

View Any Transaction (By Invoice #)

1. Press . 4. Select the INVOICE NUMBER.

2. Scroll using and select MERCHANT. 5. Input Invoice Number (INV No.)

and press .

3. Select REVIEW.

View Any Transaction (By Amount)

1. Press . 4. Select the TRANSACTION AMOUNT.

2. Scroll using and select MERCHANT. 5. Input amount and press .

3. Select REVIEW.

View Any Transaction (By Card #)

1. Press .4. Select PAN .

2. Scroll using and select MERCHANT. 5. Input card # and press .

3. Select REVIEW.

Print Out Detail Report

1. Press .4. Select DETAIL.

2. Scroll using and select MERCHANT. 5. Select the host at Select Host menu.

3. Select REPORT. 6. Terminal will print out detail Report.

Fiserv, Inc.Other products referenced in this material may be trademarks or registered

trademarks of their respectivecompanies. 626094 2020-6Fiserv, Inc.

Print Out Summary Report

1. Press .5. Select the ALL HOSTS or BY HOST at

Select Report Option menu.

2. Scroll using and select MERCHANT.6. If select BY HOST, select the host at

Select Host menu.

3. Select REPORT. 7. Terminal will print out summary report

for all hosts or a specic host (depending

on selection).

4. Select the SUMMARY.

Print Out Batch Total

1. Press .4. Select HOST/GRAND TOTAL.

2. Scroll using and select MERCHANT.5. Press to print out or press to exit.

3. Select BATCH TOTAL.

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