Ingenico 7910 User manual

user’s guide

Ingenico

7910

Contents

Presentation ..................................................................................................5

1.1

Overview of Ingenico 7910....................................................................6

1.2

Keyboard details and functionality.........................................................7

Use .................................................................................................................9

2.1

Card reading..........................................................................................9

2.2

Terminal maintenance...........................................................................9

2.3

Changing the roll of paper ...................................................................10

Installation and starting..............................................................................11

3.1

Location of the terminal .......................................................................11

3.2

Battery pack set up..............................................................................12

3.3

Battery pack charging..........................................................................13

3.4

Terminal connections...........................................................................14

3.5

Installing a SIM card and a multimedia card (MMC)............................15

3.6

Troubleshooting...................................................................................17

Recommendations......................................................................................18

4.1

Security................................................................................................18

4.2

Safety ..................................................................................................18

4.3

RF Safety.............................................................................................18

4.4

General safety .....................................................................................19

4.5

WEEE..................................................................................................20

Index.............................................................................................................21

Ingenico 7910

Thank you for choosing an Ingenico product !

We hope that you will be fully satisfied with your new terminal. In order to fully meet the

requirements of our different customer users, the new Ingenico terminal comes in different

models:

Your model, the Ingenico 7910 is an Indoor Wireless GSM/GPRS terminal. It answers the

requirements of the hospitality and indoor mobile sectors: fast service, long life battery,

convenience and flexibility. Highly secured, EMV level 2 certified, Ingenico 7910 GPRS

payment terminal enables you to pay wherever you are with all the security provided by

Ingenico’s High Security Core and UNICAPT™.

Ingenico 7910 features anew ergonomic design that provides a friendly interface for the

user:



"Easy loading" printer to load paper easier and quicker,



Large graphic display with adjustable contrast,



Fast communications.

The environment is also a priority for Ingenico:



Lighter packaging,



Use of non-toxic products,



Recyclable plastics.

Please read this manual to understand and make the best use of your terminal.

It presents the terminal and its different characteristics, offers quick and easy use and finally

describes a standard terminal installation (from unpacking to starting for the first time).

Furthermore, the manual features a contents table and an index at the end of the manual for

easy reference for specific needs, such as changing the roll of paper.



The manual describes a terminal without application software. A separate manual will

be supplied for each application installed. Certain connection options presented in this

manual can differ according to which model you possess.



This symbol indicates an important warning.



This symbol indicates a piece of information.

Ingenico 5100 – countertop

Ingenico 5300 – hand over

Ingenico 7300 – portable

1 Presentation

Ingenico 7910 is an electronic payment terminal designed to accept payment using magnetic

stripe and smart cards.

The terminal box contains:



the power supply,



this manual,



the EC compliance booklet.



The model of the power supply unit depend on the country.

Ingenico 7910 handheld

Ingenico 7910

"Easy loading" printer

1.1 Overview of Ingenico 7910

Smart card reader

Magnetic stripe reader

18-key backlit keyboard

Backlit graphic screen

Back view of the terminal plug

RS323 port

Power supply port

1.2 Keyboard details and functionality

This chapter describes the key functions for a terminal with no specific application. Some

keys can have other functions according to the applications that are present in the terminal.

The

arrow key

advances the

paper a few centimetres

Digital keyboard

The

00 key

goes directly from euros

to cents and from cents to euros

The

navigation keys

navigate in

the terminal menus The

function key

accesses the

different system and application

menus

The

red key

ncels the

procedure in progress, goes

into stand-

by and switches

the terminal off away from

the base

The

yellow key

cancels

the last character

The

green key

validates

the input selections and

information, turns on the

terminal

Ingenico 7910

2 Use

In this chapter, we assume that the terminal has been installed (battery charged with a

maximum charge level) and initialised.

For the battery charging refer to chapter 3 “Installation and starting”.



Before to use the terminal, always check if the roll of paper is present !



In order to extend battery life, the Ingenico 7910 terminal goes automatically into

stand-by

after a few dozen seconds. The terminal comes back on if the green key is

pressed.

2.1 Card reading

Magnetic stripe card

The card can be read either from bottom to top or from top to

bottom, with the stripe facing the terminal.

Use a regular movement in order to ensure a reliable card

reading.

Smart card

Insert the card horizontally with the metal chip facing

upwards and leave in position throughout the transaction.

2.2 Terminal maintenance



Make sure the terminal is off for all cleaning operations.



Do not clean the terminal with water but with a dry or only slightly damp cloth.



Do not use solvent, detergent or abrasive products.

* This option will depend on the application installed in the terminal.

Ingenico 7910

2.3 Changing the roll of paper

Ingenico 7910 features an "easy loading" printer, for easy paper roll replacement.



Switch the terminal off before doing this operation.



Don’t touch the printer mechanism. Take care the paper cutter is very sharp and

the printer could be very hot !

 Open the lid of the terminal by

pushing the button towards the rear,

which opens the lid,

 Remove the remaining roll of paper,

 Insert the new roll of paper as

indicated on the photo,

 Press the terminal lid to close.

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