IBM HS40 - BladeCenter - 8839 Operating instructions

BladeCenter

HS40

Type

8839

Hardware

Maintenance

Manual

and

Troubleshooting

Guide

ERserver



BladeCenter

HS40

Type

8839

Hardware

Maintenance

Manual

and

Troubleshooting

Guide

ER s e r v e r



Note:

Before

using

this

information

and

the

product

supports,

read

the

information

Appendix

“Notices,”

page

149.

Fourth

Edition

(May

2004)

Note:

The

most

recent

version

this

document

available

http://www.ibm.com/pc/support.

International

Business

Machines

Corporation

2004.

All

rights

reserved.

Government

Users

Restricted

Rights

–

Use,

duplication

disclosure

restricted

GSA

ADP

Schedule

Contract

with

IBM

Corp.

About

this

manual

This

manual

contains

diagnostic

information,

Symptom-to-FRU

index,

service

information,

error

codes,

error

messages,

and

configuration

information

for

the

IBM

BladeCenter

™

HS40

Type

8839

blade

server.

Important:

The

field

replaceable

unit

(FRU)

procedures

are

intended

for

trained

servicers

who

are

familiar

with

IBM

BladeCenter

products.

See

the

parts

listing

Chapter

“Parts

listing,

Type

8839,”

page

105

determine

the

component

being

replaced

customer

replaceable

unit

(CRU)

FRU.

problem

with

the

HS40

blade

server

suspected,

see

“Checkout

procedure”

page

before

taking

any

further

action.

Important

safety

information

sure

read

all

caution

and

danger

statements

this

book

before

performing

any

the

instructions.

See

Appendix

“Safety

information,”

page

109.

Leia

todas

instruções

cuidado

perigo

antes

executar

qualquer

operação.

Prenez

connaissance

toutes

les

consignes

type

Attention

Danger

avant

procéder

aux

opérations

décrites

par

les

instructions.

Lesen

Sie

alle

Sicherheitshinweise,

bevor

Sie

eine

Anweisung

ausführen.

Accertarsi

leggere

tutti

gli

avvisi

attenzione

pericolo

prima

effettuare

qualsiasi

operazione.

Lea

atentamente

todas

las

declaraciones

precaución

peligro

ante

llevar

cabo

cualquier

operación.

WARNING:

Handling

the

cord

this

product

cords

associated

with

accessories

sold

with

this

product,

will

expose

you

lead,

chemical

known

the

State

California

cause

cancer,

and

birth

defects

other

reproductive

harm.

Wash

hands

after

handling.

ADVERTENCIA:

contacto

con

cable

este

producto

con

cables

accesorios

que

venden

junto

con

este

producto,

pueden

exponerle

plomo,

elemento

químico

que

estado

California

los

Estados

Unidos

está

considerado

como

causante

cancer

defectos

congénitos,

además

otros

riesgos

reproductivos.

Lávese

las

manos

después

usar

producto.

Online

support

You

can

download

the

most

current

diagnostic,

BIOS

flash,

and

device

driver

files

from

http://www.ibm.com/pc/support

the

World

Wide

Web.

IBM

Corp.

2004

iii

BladeCenter

HS40

Type

8839:

Hardware

Maintenance

Manual

and

Troubleshooting

Guide

Contents

About

this

manual

. iii

Important

safety

information

. iii

Online

support

. iii

Chapter

Introduction

publications

Features

and

specifications

BladeCenter

HS40

specifications

for

non-NEBS/ETSI

environments

BladeCenter

HS40

specifications

for

NEBS/ETSI

environments

Notices

and

statements

used

this

book

Power,

controls,

and

indicators

Turning

the

blade

server

Turning

off

the

blade

server

Controls

and

LEDs

Chapter

Configuring

the

blade

server

.11

Using

the

Configuration/Setup

Utility

program

.11

Starting

the

Configuration/Setup

Utility

program

.11

Configuration/Setup

Utility

choices

.12

Using

passwords

.14

Using

the

ServerGuide

Setup

and

Installation

.14

ServerGuide

features

.15

Setup

and

configuration

overview

.15

Typical

operating-system

installation

.15

Installing

your

operating

system

without

ServerGuide

.16

Using

the

PXE

boot

agent

utility

program

.16

Firmware

updates

.17

Configuring

the

Gigabit

Ethernet

controllers

.17

Blade

server

Ethernet

controller

enumeration

.18

Command-line

interface

and

serial

over

LAN

.19

Chapter

Diagnostics

.21

Checkout

procedure

.21

Diagnostic

tools

overview

.22

POST

error

logs

.23

Viewing

the

System

Event

Log

(SEL)

.23

SEL

Manager

main

window

.25

Application

Framework

Help

subsystem

.25

Running

the

SEL

Viewer

.25

Diagnostic

programs

and

error

messages

.25

Diagnostic

text

messages

.26

Starting

the

diagnostic

programs

.26

Viewing

the

test

log

.27

Diagnostic

error

message

tables

.27

Diagnosing

problems

using

the

light

path

diagnostics

feature

.27

Memory

errors

.29

Recovering

the

BIOS

code

.30

Clearing

CMOS

memory

.31

Chapter

Installing

options

.33

Installation

guidelines

.33

System

reliability

considerations

.33

Handling

static-sensitive

devices

.33

IBM

Corp.

2004

Major

components

the

BladeCenter

HS40

Type

8839

blade

server

.34

Processor

board

components

.35

I/O

board

components

.35

LED

locations

.36

Switches

and

jumpers

.38

Switches

.38

Jumpers

.38

Removing

the

blade

server

from

the

BladeCenter

unit

.39

Opening

the

blade

server

cover

.40

Removing

the

blade

server

bezel

assembly

.42

Installing

IDE

drives

.43

Installing

memory

modules

.44

Installing

additional

microprocessor

.46

Installing

I/O

expansion

card

.49

Installing

PCI

I/O

expansion

unit

.51

Installing

SCSI

storage

expansion

unit

.51

Installing

SCSI

hot-swap

hard

disk

drive

.57

Replacing

SCSI

hot-swap

hard

disk

drive

.59

Replacing

the

battery

.59

Completing

the

installation

.62

Installing

the

blade

server

bezel

assembly

.62

Closing

the

blade

server

cover

.63

Installing

the

blade

server

the

BladeCenter

unit

.65

Updating

your

blade

server

configuration

.67

Input/output

connectors

and

devices

.68

Chapter

Service

replaceable

units

.69

Microprocessor

removal

.69

Thermal

grease

.72

Processor

board

.72

I/O

board

.74

Chapter

Symptom-to-FRU

index

.77

Beep

codes

.77

BIOS-generated

beep

codes

.77

Baseboard

management

controller

(BMC)

beep

codes

.78

No-beep

symptoms

.78

POST

error

codes

.79

Diagnostic

error

codes

.83

Light

path

diagnostics

.86

Error

symptoms

.87

Error

messages

and

error

codes

.96

Service

processor

error

messages

.96

SCSI

error

codes

.97

Temperature

error

messages

.97

Power

error

messages

.97

System

shutdown

. 100

System

errors

. 100

Temperature-related

system

shutdown

. 101

Hard

disk

drive

checkout

. 101

Undetermined

problems

. 101

Problem

determination

tips

. 102

Chapter

Parts

listing,

Type

8839

. 105

Appendix

Getting

help

and

technical

assistance

. 107

BladeCenter

HS40

Type

8839:

Hardware

Maintenance

Manual

and

Troubleshooting

Guide

Before

you

call

. 107

Using

the

documentation

. 107

Getting

help

and

information

from

the

World

Wide

Web

. 108

Software

service

and

support

. 108

Hardware

service

and

support

. 108

Appendix

Safety

information

. 109

General

safety

. 109

Electrical

safety

.110

Safety

inspection

guide

. 111

Handling

electrostatic

discharge-sensitive

devices

.112

Grounding

requirements

.112

Safety

notices

(multi-lingual

translations)

.113

Appendix

Notices

. 149

Edition

notice

. 149

Trademarks

. 150

Important

notes

. 150

Product

recycling

and

disposal

. 151

Battery

return

program

. 151

Electronic

emission

notices

. 152

Federal

Communications

Commission

(FCC)

statement

. 152

Industry

Canada

Class

emission

compliance

statement

. 152

Australia

and

New

Zealand

Class

statement

. 152

United

Kingdom

telecommunications

safety

requirement

. 152

European

Union

EMC

Directive

conformance

statement

. 153

Taiwanese

Class

warning

statement

. 153

Chinese

Class

warning

statement

. 153

Japanese

Voluntary

Control

Council

for

Interference

(VCCI)

statement

153

Power

cords

. 154

Index

. 157

Contents

vii

viii

BladeCenter

HS40

Type

8839:

Hardware

Maintenance

Manual

and

Troubleshooting

Guide

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