IBM 2074 Setup guide

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2074 Console Support Controller

Installation and Maintenance Information

G229-9028-03

ERserver



2074 Console Support Controller

Installation and Maintenance Information

G229-9028-03

ER s e r v e r



Notice!

Before using this information and the products it supports, be sure to read the general information

under Appendix B, “Notices”, on page B-1.

Fourth Edition (June 2003)

This document refers to the IBM

®

2074 Console Support Controller.

This major revision replaces the third edition and makes it obsolete.

There may be a newer version of this document in PDF format available on Resource Link

™

.Goto

http://www.ibm.com/servers/resourcelink and click on Library in the navigation bar. A newer version is indicated

by a lower case alphabetic letter following the form number suffix (for example: 00a, 00b, 01a, 01b).

© Copyright International Business Machines Corporation 2000, 2003. All rights reserved.

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract

with IBM Corp.

Contents

Figures ............................v

Tables ............................vii

Safety and Environmental Notices .................ix

About This Publication .....................xi

Who Should Use This Publication ..................xi

Terms Used ..........................xi

What Is Included In This Publication .................xi

Related Publications .......................xi

How To Send Your Comments ...................xii

Summary of Changes .....................xiii

Chapter 1. Installation .....................1-1

Physical Planning Information ...................1-1

Physical Specifications.....................1-1

Installation Flowchart ......................1-4

2074 Setup Instructions .....................1-4

Customer Information ......................1-7

Power on the 2074 .......................1-7

Verify the 2074 Start Up .....................1-8

Chapter 2. Maintenance Information ................2-1

Service Start Map .......................2-1

Diagnostics ..........................2-3

Diagnostic Tools Overview ...................2-3

Identifying Problems Using LEDs .................2-4

Troubleshooting 2074 Hang Conditions................2-5

Client Terminal Session Troubleshooting ...............2-6

ESCON Troubleshooting.....................2-11

″ESCON 1″- Troubleshooting Guidelines .............2-11

Steps...........................2-11

Summary .........................2-13

″ESCON 2″- Troubleshooting Guidelines .............2-14

Steps...........................2-14

Summary .........................2-16

2074 LAN Adapter Diagnostics ..................2-16

Token-Ring or Ethernet LAN adapter diagnostics...........2-18

End of Call .........................2-25

Chapter 3. Service Procedures ..................3-1

Service Procedures Problem/Action List ...............3-1

Determining Whether the 2074 Channel Adapters Are Active ........3-3

Collecting I/O Traces and Logs...................3-3

Summary of Operation (AWSABEND.CMD) .............3-4

Snap Shot Dump .......................3-4

I/O Trace ..........................3-4

2074 Error Logs ........................3-5

AWSERROR.LOG ......................3-6

INSTALL.LOG ........................3-6

POPUPLOG.OS2.......................3-6

© Copyright IBM Corp. 2000, 2003 iii

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LANTRAN.LOG .......................3-6

2074 I/O Trace (AWSTRACE.LST) .................3-7

LAN3274 Data Stream Trace ...................3-7

Sending Traces and Logs to IBM Service (SENDLOG.CMD) ........3-8

Summary of Operation (SENDLOG.CMD)..............3-8

2074 FTP Site .........................3-8

Change Management Tools ....................3-8

Determining Code and Patch Level ................3-8

Downloading Patches .....................3-9

Unpacking Patches ......................3-9

Installing Patches.......................3-9

Creating Diagnostic Diskettes ...................3-10

Procedures ........................3-10

Configuration Save/Restore Procedures ...............3-11

Configuration Save/Restore Steps ................3-11

Method ..........................3-12

Loading the 2074 Hard Drive ...................3-12

Replacing an ESCON Card ...................3-13

Updating VPD Data ......................3-14

Chapter 4. Discontinuance / Relocation...............4-1

Appendix A. Customer Information Worksheet............A-1

Appendix B. Notices ......................B-1

Trademarks and Service Marks ..................B-2

Electronic Emission Notices ....................B-2

Index ............................X-1

iv : 2074 Console Support Controller Installation and Maintenance Information

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Figures

1-1. Flowchart describing the installation process ...................1-4

1-2. Proper label placement. ...........................1-5

1-3. Model 3 connector and slot locations - tower view .................1-6

1-4. 2074 Operation Information Panel - Model 003 ..................1-8

2-1. 2074 Diagnostics Panel ...........................2-4

2-2. Sample Output for LAN3274 Query Command ..................2-6

2-3. Sample 3270 Emulator Session Header .....................2-7

2-4. How things relate on the 2074. ........................2-10

2-5. Example of OS/2 window showing valid PCI configuration. .............2-26

3-1. OS/2 Desktop Displaying 2074 Icons ......................3-2

3-2. Example of the Display of 2074 CA0 started window. ................3-3

3-3. The 2074 I/O Trace screen..........................3-5

3-4. DIAG.PAC ...............................3-10

3-5. 2074 Start up Menu ............................3-13

3-6. Removal of the 2074 Cover (Tower Configuration).................3-14

© Copyright IBM Corp. 2000, 2003 v

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vi : 2074 Console Support Controller Installation and Maintenance Information

Tables

2-1. Status of LED Summary ..........................2-11

2-2. LED Display Status Summary ........................2-14

2-3. Sample Command Output .........................2-16

2-4. Slot Locations of Network Adapters ......................2-18

2-5. Ethernet Link State Definitions ........................2-20

2-6. Startup Sequence of LED States .......................2-21

2-7. Problems Shown by Adapter LED states ....................2-21

2-8. Common Problems and Solutions.......................2-25

© Copyright IBM Corp. 2000, 2003 vii

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viii : 2074 Console Support Controller Installation and Maintenance Information