HP SureStore 4115w User manual

HP SureStore DLT Tape Library

User’s Guide

Models 4115w/4215w,

7115w/7215w

Part Number C5173-90000

Edition 4

September 1998

Printed in United States

Notices

This document contains information that is protected by copyright. All rights are

reserved. No part of this document may be photocopied, reproduced, or translated

into another language without the prior written consent of Hewlett-Packard

Company. The information contained in this document is subject to change without

notice.

Hewlett-Packard makes no warranty of any kind with regard to this printed material,

including, but not limited to, the implied warranties of merchantability and fitness

for a particular purpose. Hewlett-Packard shall not be liable for errors contained

herein or for incidental or consequential damages in connection with the furnishing,

performance, or use of this material.

See Appendix B for important safety and regulatory information.

Printing History

New editions of this manual incorporate all material updated since the previous

edition. The manual printing date and part number indicate the current edition. The

printing date changes when a new edition is printed. (Minor corrections and updates

incorporated at reprint do not cause this date to change.)

September, 1997 Edition 1

November, 1997 Edition 2

February, 1998 Edition 3 (TapeAlert and TapeAssure added)

September 1998 Edition 4 (Enhancements added)

iii

In This Book

This book is a guide for setting up and operating your tape library. It is organized as

follows:

Chapter 1 Installing your library; moving or shipping the library.

Chapter 2 Choosing and using digital linear tape cartridges.

Chapter 3 Operating the tape drive.

Appendix A Ordering supplies and accessories; locating HP sales and

support offices.

Appendix B Safety and regulatory information.

Appendix C TapeAlert messages.

Glossary Terms related to digital linear tape storage products.

Typographical Conventions

This manual uses the following typographical conventions:

NOTE Notes provide information that can be helpful in understanding the

operation of the product.

CAUTION Cautions call attention to an operating procedure or practice that could

result in damage to the product if not correctly performed. Donotproceed

beyond this box until you fully understand and meet the indicated

conditions.

WARNING Warnings call attention to a procedure or practice that could result in personal

injury if not correctly performed. Do not proceed beyond this box until you fully

understand and meet the indicated conditions.

This warning symbol on a product label indicates that personal injury could

result if the product is used improperly, and that more detailed information is

given in the installation and/or user manuals.

Font Used for

Italics Document titles and statements that need to be

emphasized.

COMPUTER OUTPUT Information displayed in the control panel or

screen menu items that you can select.

KEYCAP TEXT Keys on the library control panel.

Contents

Table of Contents

1. Installing the Tape Library

Installation Overview ..................................................................... 1-2

Step 1: Choose a Location ............................................................. 1-3

Step 2: Unpack the Library ............................................................ 1-4

Required Components ................................................................. 1-4

Additional Components Provided ............................................... 1-5

Tape Library Rear Panel ............................................................. 1-6

Step 3: Install the Host SCSI Card(s) ............................................ 1-7

Step 4: Mount the Library in a Rack (optional) ............................. 1-8

Safety Precautions ....................................................................... 1-8

Tools and Components ............................................................... 1-9

Mounting the Library ................................................................ 1-10

Attach the Mounting Brackets ............................................... 1-10

Attach the Rack Slides to the Rack ........................................ 1-12

Place the Library in the Rack ................................................. 1-17

Step 5: Set the SCSI Interface Mode Switch ............................... 1-20

Step 6: Connect Library to Host .................................................. 1-23

Routing SCSI and Power Cables on Rack Mounted Libraries .1-23

Step 7: Power On the System ...................................................... 1-27

Install Backup Software ............................................................ 1-27

Verify Installation With TapeAssure ........................................ 1-27

Moving or Shipping the Library .................................................. 1-28

2. Using Tape Cartridges

Tape Cartridge Overview ............................................................... 2-2

Contents

Choosing Tape Cartridges ............................................................. 2-3

Labeling Tape Cartridges ............................................................... 2-4

Labeling Bulk Load Magazines ..................................................... 2-5

Drive Cleaning Messages .............................................................. 2-6

Write-Protecting Tape Cartridges .................................................. 2-8

Maintaining Tape Cartridges ......................................................... 2-9

3. Operating the Library

Overview ........................................................................................ 3-2

Operating the Control Panel .......................................................... 3-3

Understanding Display Window Messages ................................... 3-4

Drive Status .................................................................................3-4

Status Indicators ....................................................................... 3-4

Activity Indicators ................................................................... 3-5

Control Panel Options ................................................................. 3-6

First Level Options .................................................................. 3-6

Second Level Options .............................................................. 3-7

Control Panel Menu Tree ............................................................ 3-8

Entering the Administration Menu Password ............................... 3-9

Setting a New Administration Menu Password ........................... 3-10

Setting and Viewing SCSI IDs .................................................... 3-11

Setting SCSI IDs ....................................................................... 3-12

Interpreting SCSI Bus Status Indicator LEDs ....................... 3-14

Viewing Current SCSI Address Settings .................................. 3-14

Loading Tape Cartridges Into the Library ................................... 3-15

Contents

vii

Table of Contents

Inserting/Removing Cartridges with Software ......................... 3-15

Keeping Cartridges in the Magazine ........................................ 3-15

Loading Tapes ........................................................................... 3-16

Removing Tape Cartridges from the Library ............................. 3-19

Viewing Cartridge Bar Code Labels ............................................ 3-22

Cleaning the Library Tape Drives ............................................... 3-23

Setting Configuration Options ..................................................... 3-25

Retrieving Performance Information ........................................... 3-28

Running an Internal Test .............................................................. 3-33

Using Online Drive Replacement ................................................ 3-37

Troubleshooting ........................................................................... 3-39

A. Supplies and Customer Support

Overview ....................................................................................... A-2

Supplies and Accessories .............................................................. A-3

Hewlett-Packard Customer Support ............................................. A-6

HP FIRST/QUICK FAX Faxback Services .............................. A-6

Asia-Pacific ............................................................................. A-7

Europe ..................................................................................... A-8

North and South America (includes Canada) ......................... A-8

Other Countries ....................................................................... A-8

Electronic Support Services ....................................................... A-9

On-line Service Providers ....................................................... A-9

Hewlett-Packard Web Site ...................................................... A-9

Customer Support Centers ....................................................... A-10

viii

Contents

North and South America (includes Canada) ....................... A-10

European Customer Support Centers .................................... A-10

Asia-Pacific ........................................................................... A-11

Elsewhere .............................................................................. A-11

Telephone Support After Warranty ......................................... A-12

Before Calling ....................................................................... A-12

US and Canada ...................................................................... A-12

Europe ................................................................................... A-12

Elsewhere .............................................................................. A-12

HP Reseller Locator Numbers .............................................. A-12

B. Safety and Regulatory Information

Overview ........................................................................................B-2

Safety Information .........................................................................B-3

Laser Safety ................................................................................B-3

CDRH Regulations (USA Only) ................................................B-3

Regulatory Information ..................................................................B-4

Declaration of Conformity ..........................................................B-5

United Kingdom Telecommunications Act 1984 .......................B-6

Herstellerbescheinigung ..............................................................B-6

English Translation of German Sound Emission Directive .....B-6

Turvallisuusyhteenveto ...............................................................B-7

English Translation of Finnish Regulatory Information ..........B-8

Japanese VCCI Statement ...........................................................B-9

English Translation of Japanese VCCI Statement ...................B-9

Contents

Table of Contents

C. TapeAlert Messages

Overview ........................................................................................C-2

TapeAlert Messages and Descriptions ...........................................C-3

Contents

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