HP StorageWorks 9100 - Extreme Data Storage... User manual

HP StorageWorks

9100c Extreme Data Storage System user

guide

Part number: 496784–001

First edition: September 2008

Legal and notice information

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth

in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting

an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

WARRANTY STATEMENT: To obtain a copy of the warranty for this product, see the warranty information website:

http://www.hp.com/go/storagewarranty.

Contents

Aboutthisguide .......................... 7

Intendedaudience...................................... 7

Documentconventionsandsymbols .............................. 7

Rackstability ........................................ 8

HPtechnicalsupport..................................... 8

Customerselfrepair ..................................... 8

Subscriptionservice ..................................... 9

HPwebsites......................................... 9

Documentationfeedback ................................... 9

1Overview ............................ 11

2Components ........................... 13

Frontpanelcomponents .................................. 13

Harddrivebaynumbers ................................ 13

Rearpanelcomponents................................... 14

Seven-segmentdisplay................................... 14

SAScontroller....................................... 15

Battery........................................ 15

Disposingofoldbatteries.............................. 15

Cachemodule .................................... 16

Power/UIDmodule..................................... 16

3Basicoperation.......................... 17

Poweringon/poweringoff ................................. 17

Updating system ﬁrmware.................................. 17

4 LED descriptions . ........................ 19

FrontpanelLEDs...................................... 19

HarddriveLEDs...................................... 20

PowersupplyLEDs..................................... 22

Seven-segmentdisplayLEDs................................. 22

POSTcodes...................................... 23

Errorcodes...................................... 24

FanmoduleLEDs ..................................... 24

SAScontrollerLEDs .................................... 25

Power/UIDmoduleLEDs .................................. 26

5Troubleshooting . ........................ 27

Iftheenclosuredoesnotinitialize .............................. 27

Diagnosticsteps...................................... 27

IsthefrontpanelfaultLEDamber?............................ 27

IsthesystempowerLEDamber?............................. 28

IsthepowersupplyLEDamber?............................. 28

IstheSAScontrollerLEDamber?............................. 28

IsthefanLEDamber? ................................. 29

IstheUIDmoduleSystemStatusLEDamber?........................ 29

Recognizingharddrivefailure.............................. 29

9100c Extreme Data Storage System user guide 3

Factorstoconsiderbeforereplacingharddrives .................... 29

Automaticdatarecovery(rebuild) .......................... 29

APartscatalog........................... 31

BRackandenvironmentalrequirements................ 35

Rackplanningresources .................................. 35

Rackwarnings ...................................... 35

Environmentalrequirements................................. 35

Space and airﬂowrequirements............................. 35

Temperaturerequirements................................ 36

Powerrequirements .................................... 36

Powercordrequirements ................................ 37

Electricalgroundingrequirements ............................ 37

C Electrostatic discharge...................... 39

Preventingelectrostaticdischarge............................... 39

Groundingmethodstopreventelectrostaticdischarge...................... 39

D Speciﬁcations........................... 41

Environmental speciﬁcations................................. 41

Enclosure speciﬁcations................................... 41

ERegulatorycompliancenotices .................. 43

Regulatory compliance identiﬁcationnumbers ......................... 43

FederalCommunicationsCommissionnotice.......................... 43

FCCratinglabel.................................... 43

ClassAequipment................................... 43

ClassBequipment................................... 43

Declaration of conformity for products marked with the FCC logo, United States only . . . . . . . . . 44

Modiﬁcations....................................... 44

Cables.......................................... 44

Canadiannotice(AvisCanadien) .............................. 44

EuropeanUnionregulatorynotice .............................. 44

DisposalofwasteequipmentbyusersinprivatehouseholdsintheEuropeanUnion ......... 45

Japanesenotice...................................... 46

BSMInotice........................................ 46

Koreannotice....................................... 46

PowercordstatementforJapan ............................... 47

Index .............................. 49

Figures

1 Explodedview................................. 32

9100c Extreme Data Storage System user guide 5

Tables

Documentconventions............................... 7

LEDHarddriveLEDcombinations......................... 21

POSTcodes .................................. 23

Errorcodes .................................. 24

ExDS9100cpartslist .............................. 33

About this guide

This guide provides information about the HP StorageWorks 9100c Extreme Data Storage System

(ExDS9100c) enclosure.

Intended audience

This guide is intended for use by system administrators and technicians who are experienced with the

following:

• SAN management

• Network administration

• Network installation

Document conventions and symbols

Table 1 Document conventions

Convention Element

Blue text: Table 1 Cross-reference links and e-mail addresses

Blue, underlined text: http://www.hp.com website addresses

Bold text

• Keys that are pressed

• Text typed into a GUI element, such as a box

• GUI elements that are clicked or selected, such as

menu and list items, buttons, tabs, and check boxes

Italic text Text emphasis

Monospace text

• File and directory names

• System output

• Code

• Commands, their arguments, and argument values

Monospace, italic text • Code variables

• Command variables

Monospace, bold text Emphasized monospace text

WARNING!

Indicates that failure to follow directions could result in bodily harm or death.

CAUTION:

Indicates that failure to follow directions could result in damage to equipment or data.

IMPORTANT:

Provides clarifying information or speciﬁc instructions.

9100c Extreme Data Storage System user guide 7

NOTE:

Provides additional information.

TIP:

Provides helpful hints and shortcuts.

Rack stability

Rack stability protects personnel and equipment.

WARNING!

To reduce the risk of personal injury or damage to equipment:

• Extend leveling jacks to the ﬂoor.

• Ensure that the full weight of the rack rests on the leveling jacks.

• Install stabilizing feet on the rack.

• In multiple-rack installations, fasten racks together securely.

• Extend only one rack component at a time. Racks can become unstable if more than one component

is extended.

HP technical support

For worldwide technical support information, see the HP support website: http://www.hp.com/support.

Before contacting HP, collect the following information:

• Product model names and numbers

• Technical support registration number (if applicable)

• Product serial numbers

• Error messages

• Operating system type and revision level

• Detailed questions

IMPORTANT:

Support issues must be associated with the serial number of the ExDS 9100 solution, not the individual

devices. When reporting an issue to HP, provide the serial number assigned to the entire solution,

not of an individual device.

Customer self repair

HP customer self repair (CSR) programs allow you to repair your StorageWorks product. If a CSR part

needs replacing, HP ships the part directly to you so that you can install it at your convenience. Some

parts do not qualify for CSR. Your HP-authorized service provider will determine whether a repair can be

accomplished by CSR.

For more information about CSR, contact your local service provide, or see the CSR website:

http://www.hp.com/go/selfrepair.

8 About this guide

Subscription service

HP recommends thatyouregisteryourproductattheSubscriber'sChoiceforBusinesswebsite:

http://www.hp.com/go/e-updates.

After registering, you will receive e-mail notiﬁcation of product enhancements, new driver versions,

ﬁrmware updates, and other product resources.

HP websites

For additional information, see the following HP websites:

• http://www.hp.com

• http://www.hp.com/go/storage

• http://www.hp.com/service_locator

• http://www.hp.com/support/manuals

• http://www.hp.com/support/downloads

Documentation feedback

HP welcomes your feedback.

To make comments and suggestions about product documentation, please send a message to

storagedocsFeedback@hp.com. All submissions become the property of HP.

9100c Extreme Data Storage System user guide 9

10 About this guide

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