HP StorageWorks 7110 - Virtual Array User manual

HP StorageWorks

Virtual Arrays

VA 7000 Family

Edition January 2005

Part number A6183-96008

Printed in U.S.A.

User and

Service

Guide

Notice

Development Company, L.P.

Hewlett-Packard Company makes no warranty of

any kind with regard to this material, including,

but not limited to, the implied warranties of

merchantability and fitness for a particular

purpose. Hewlett-Packard shall not be liable for

errors contained herein or for incidental or

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This document contains proprietary information,

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document may be photocopied, reproduced, or

translated into another language without the prior

written consent of Hewlett-Packard. The

information contained in this document is subject

to change without notice.

Format Conventions

WARNING Identifies a hazard that can cause

personal injury

Caution Identifies a hazard that can cause

hardware or software damage

Note Identifies significant concepts or

operating instructions

this font - used for all text to be typed

verbatim: all commands, path names, file names,

and directory names also, text displayed on the

screen

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commands

this font - used for GUI menu options and screen

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Trademark Information

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C.A. UniCenter TNG is a registered trademark of

Computer Associates International, Inc.

Microsoft, Windows NT, and Windows 2000 are

registered trademarks of Microsoft Corporation

HP, HP-UX are a registered trademarks of Hewlett-

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Revision History

January 2002

March 2002

April 2002

Change Page

Added new supported non-native operating systems. 16

Added Operating Tips section. 57

Clarified explanation of redundancy groups 39

Expanded the procedure for upgrading DIMMs. 135

Added procedure for reducing the amount of cache. 136

Change Page

Updated warranty information 7

Added information on new power supply model 102

Added information on new disk filler panel. 100

Added a procedure for adding a disk enclosure to a VA 7400. 132

Change Page

Added new warning LED status display for updating battery firmware. 82

Added processor model to array controller description 24

Changed part numbers of replacement array enclosure controllers. 93

Added support for DS 2405 Disk System Multiple

Added information for identifying type of disk enclosure 92

Added DS 2405 Disk System part numbers to disk enclosure

replaceable parts.

Added step for setting FC Loop Speed switch on DS 2405 LCCs. 127

Added note on ensuring controller firmware is HP14 or later when

adding a DS 2405 Disk System to the array.

132

July 2002

January 2003

September 2003

Change Page

Updated product information to include VA 7410. 13

Added VA 7410 back-end cabling. 33

Added "Data I/O Architecture" information. 52

Updated replaceable parts to include VA 7410 components 93

Updated procedure for adding a disk enclosure to include VA 7410. 132

Change Page

Updated capacity and performance tables for VA 7110. 17

Added 73 GB 15K disk module and 146 GB disk module for support

on VA 7110 and 7410.

Updated Data Storage Process information 38

Updated configuration drawings. 59

Added VA 7110 LED displays. 81

Added VA 7110 controller to replaceable parts. 93

Change Page

Updated VA 7110 DIMM configuration information to indicate that

512 MB is not supported.

14, 136

March 2004

January 2005

Change Page

Added a step to the controller installation procedure for recognizing

the new controller on HP-UX.

110

Added note regarding installing multiple disks. 132

Added information on replacing a controller in a single-controller

array.

112

Change Page

Added Japanese power cord statement. 148

About This Guide

This guide is intended for use by information technology (IT), service, and other personnel involved in

managing, operating, servicing, and upgrading the HP StorageWorks Virtual Array products. It is

organized into the following chapters:

Related Documents and Information

The following items contain information related to the installation, configuration, and management and

of the HP StorageWorks Virtual Array products:

—

HP StorageWorks Virtual Array 7000 Family Installation Guide

- includes step-by-step instructions

for installing and configuring the hardware and software components of the HP StorageWorks

Virtual Array products.

—

HP StorageWorks Virtual Array Family Rack Installation Guide

- includes step-by-step instructions

for installing the HP StorageWorks Virtual Array products into HP Rack System/E, HP System

racks, and Compaq 9000 racks.

—

HP StorageWorks CommandView SDM Installation and User Guide

- describes how to install and

use the HP StorageWorks CommandView SDM software and its associated utilities to configure,

manage, and diagnose problems with the array.

Chapter 1. Product Overview Describes the features, controls, and operation of the

disk array.

Chapter 2. System Configurations Guidelines for designing array configurations for

different system requirements.

Chapter 3. Troubleshooting Instructions for isolating and solving common problems

that may occur during array operation

Chapter 4. Servicing & Upgrading Instructions for removing and replacing all field

replaceable units.

Chapter 5. Specifications & Regulatory

Statements

Product dimensions, weight, temperature and humidity

limits, shock and vibration limits, electrical and power

specifications, regulatory and safety statements, and

Declaration of Conformity.

Warranty Information

Standard Limited

Warranty

The HP SureStore Virtual Array Family standard warranty includes the following:

Two-year, same-day on-site warranty (parts and labor). Same-day response

equates to:

4-hour response, available normal business days (Monday-Friday) 8 am - 5 pm.

See the "Hewlett-Packard Hardware Limited Warranty" on page 8 for a complete

description of the standard warranty.

Warranty Contacts

U.S. and Canada

For hardware service and telephone support, contact:

An HP-authorized reseller or

HP Customer Support Center at 970-635-1000, 24 hours a day, 7 days a week,

including holidays

Current Support

Information

For the latest support information, visit the following web site:

http://www.hp.com/support/va7100

http://www.hp.com/support/va7400

http://www.hp.com/support/va7410

http://www.hp.com/support/va7110

Preparing for a

Support Call

If you must call for assistance, gathering the following information before placing

the call will expedite the support process:

—Product model name and number

—Product serial number

—Applicable error messages from system or diagnostics

—Operating system type and revision

—Applicable hardware driver revision levels (for example, the host

adapter driver)

Hewlett-Packard Hardware Limited Warranty

HP warrants to you, the end-user Customer, that HP SureStore Virtual Array Family hardware

components and supplies will be free from defects in material and workmanship under normal use after

the date of purchase for

two years

. If HP or Authorized Reseller receives notice of such defects during the

warranty period, HP or Authorized Reseller will, at its option, either repair or replace products that prove

to be defective. Replacement parts may be new or equivalent in performance to new.

Should HP or Authorized Reseller be unable to repair or replace the hardware or accessory within a

reasonable amount of time, Customer's alternate remedy will be a refund of the purchase price upon

return of the HP SureStore Virtual Array Family.

Replacement Parts

Warranty

HP replacement parts assume the remaining warranty of the parts they replace.

Warranty life of a part is not extended by means of replacement.

Items Not Covered Your HP SureStore Virtual Array Family warranty does not cover the following:

—Products purchased from anyone other than HP or an authorized

HP reseller

—Non-HP products installed by unauthorized entities

—Customer-installed third-party software

—Routine cleaning, or normal cosmetic and mechanical wear

—Damage caused by misuse, abuse, or neglect

—Damage caused by parts that were not manufactured or sold by

—Damage caused when warranted parts were repaired or replaced

by an organization other than HP or by a service provider not

authorized by HP

Warranty Information 6

Hewlett-Packard Hardware Limited Warranty 7

1Product Overview 13

Supported Operating Systems 16

Array Management Software 16

Product Features 17

Controller Enclosure Components 19

Array Controller 24

Array Controller Filler Panel 26

Disk Drives 26

Disk Drive Filler Panels 28

Power Modules 28

Disk Enclosure Components 29

Link Controller Card (VA 7110/7400/7410 Only) 30

Disk Drives 30

Disk Drive Filler Panels 30

Power Modules 34

Operating the Power/Standby Switch 35

Power-On Self-Test 36

Shutdown 36

Data Storage Process 38

Virtual Array 38

Redundancy Groups 39

Performance Path 45

RAID Levels 47

Data I/O Architecture 52

Operating Tips 57

contents

10 Contents

Automatic Hot Spare Setting Behavior 57

Install an Even Number of Disks in Each Redundancy Group 57

Auto Rebuild Behavior 58

2System Configurations 59

Lowest Entry Point, Non-HA Minimum Configuration (VA 7100

only) 59

Lowest Entry Point, Non-HA Minimum Configuration (VA 7410) 60

Entry Level Non-Cluster With Path Redundancy (All VA arrays) 61

Entry Level Cluster with Path Redundancy High Availability (VA

7410) 62

Midrange Non-Cluster (All VA arrays) 63

Midrange Non-Cluster (VA 7410) 64

Midrange Non-Cluster with Full Storage Path Redundancy (All VA

Arrays) 65

Typical Non-Clustered with Path Redundancy (VA 7410) 66

Typical Clustered Configuration (All VA models) 67

Typical Clustered Configuration (VA 7410) 68

HP-UX MC Service Guard or Windows 2000 Cluster (All VA

arrays) 69

Highly Redundant Cluster (VA 7410) 70

Typical Highly Redundant Cluster (All VA models) 71

Typical Highly Redundant Cluster (VA 7410) 72

3Troubleshooting 73

Troubleshooting Steps 74

Redundant FRUs 75

Array State & Status 76

Array Power-On Sequence 77

LED Status Indications 78

Tools for Checking Array State & Status 85

Array Controller Logs 86

Types of Array Controller Logs 86

Location of Array Controller Logs 86

Checking Array Controller Logs 87

EMS Hardware Monitors (HP-UX Only) 88

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