HP SimpleSave User manual

External Desktop

HP SimpleSave

Desktop Hard Drive

User Manual

™

SimpleSave™

Getting Help

For additional help with your drive, its installation, and the software, contact one of the

following:

HP Customer Care Web Support

For the latest updates and information, go to: http://hpsupport.wdc.com

E-mail Support

http://hpsupport.wdc.com/hpsupport/email.asp

Toll-free Telephone Support

North America 866.444.7407

International +800.636.66666

HP SIMPLESAVE DESKTOP HARD DRIVE

USER MANUAL

GETTING STARTED – 1

Getting Started

Thank you for selecting the HP SimpleSave Desktop Hard Drive. It is an external hard

drive with a large capacity designed to quickly and easily store and transfer media

files such as digital photos, music, video, and other important files.

The HP SimpleSave Desktop Hard Drive connects and disconnects easily from a

USB 2.0 or USB 1.1 connector on the front or back of most computers.

This drive comes with HP SimpleSave™backup software that is compatible with most

Microsoft®Windows®operating systems.

Kit Contents

• HP SimpleSave Desktop Hard Drive

•USBcable

• AC adapter

• Quick Install Guide

HP SimpleSave Desktop Hard Drive

AC Adapter*

USB Cable

Global AC adapter configurations*

1 USA, Japan, Taiwan, Brazil,

Mexico, Colombia

2 Europe, Korea, Brazil, Chile

3 United Kingdom

4China

5 Australia, New Zealand,

Argentina

1 2 34 5

1 USA, Japan, Taiwan, Brazil,

Mexico, Colombia

2 Europe, Korea, Brazil, Chile

3 United Kingdom

4China

5 Australia, New Zealand,

Argentina

1 2 34 5

Quick Install Guide

HP SIMPLESAVE DESKTOP HARD DRIVE

USER MANUAL

GETTING STARTED – 2

Compatibility

Note: Compatibility may vary depending on user’s hardware configuration and operating system. HP SimpleSave

drives and software only support Windows.

Handling Precautions

These drives are precision instruments and must be handled with care during

unpacking and installation. Drives may be damaged by rough handling, shock, or

vibration. Be aware of the following precautions when unpacking and installing your

external storage product:

• Do not drop or jolt the device.

• Do not move the device during activity.

• To allow proper ventilation, do not block air slots located on the underside, top, or

rear of the enclosure. Do not stack any objects on top of the device that may block

ventilation.

• Do not attempt to open the drive’s case. This action voids the warranty.

• Do not remove any cables or power cords without properly disconnecting the

drive through the operating system.

• An available USB port

One of the following operating systems:

• Windows®

• Windows Vista®

• Windows XP

Important: For highest performance and reliability, it is recommended that you

install the latest updates and service pack (SP). Go to the Start menu and select

Windows Update.

HP SIMPLESAVE DESKTOP HARD DRIVE

USER MANUAL

ABOUT YOUR HP SIMPLESAVE DRIVE – 3

About Your HP SimpleSave Drive

Features

LED

The power/activity LED is located on the front of the device.

USB 2.0 Interface

Hi-Speed USB (USB 2.0) supports data transfer rates up to 480 Mb/s. USB 2.0 is

backward-compatible with USB 1.1. Connection to a USB 1.1 port transfers data at

USB 1.1 speed (up to 1.5 Mb/s).

LED USB 2.0

HP SIMPLESAVE DESKTOP HARD DRIVE

USER MANUAL

ABOUT YOUR HP SIMPLESAVE DRIVE – 4

HP SimpleSave Backup Software

• HP SimpleSave runs directly from your HP SimpleSave drive.

• Easily back up all of your digital music, photo, video, recorded TV, gaming, or

other data files.

• Easily restore any or all of your backed up files.

• Automatically backs up changes whenever the computer is idle for 5 minutes.

• Can be used to back up multiple computers.

Drive Format

This device is preformatted for the NTFS file system. This file system supports media

files that are larger than 4 GB.

Some computers use the FAT32 file system to organize files on the computer. This

system is supported under Windows XP. With FAT32, a single file is limited in size to

4 GB. This may create a problem when you are creating backup files. If you need to

use this device on a computer that requires FAT32, you need to reformat the drive.

Reformatting the Drive for FAT32

1. Double-click the My Computer icon.

2. Click the Removable Disk icon. A message appears asking you if you want to

format the drive. Click Yes.

3. Click Full in the Format type area of the Format window. You can also enter a

label for the drive at this time.

4. Click Start.

5. Click OK. Formatting can take longer than 60 minutes. Do not disconnect the

drive during the procedure.

6. When formatting is complete, click Close and then click OK.

Important: Reformatting the drive erases all its contents. If you have already saved

files on the drive, be sure to back them up before reformatting.

HP SIMPLESAVE DESKTOP HARD DRIVE

USER MANUAL

CONNECTING THE DEVICE – 5

Connecting the Device

1. Turn on your computer.

2. Connect the drive’s power cord and USB cable as shown.

3. You may have to wait up to a full minute for your computer to configure your

HP SimpleSave drive the first time it’s connected to your computer. You may see

several installation messages appear on the screen as your computer sets up your

HP SimpleSave drive for the first time. You will not see these installation

messages the next time you plug in your HP SimpleSave drive.

The HP SimpleSave Backup Software automatically starts each time you plug in

your HP SimpleSave drive.

If HP SimpleSave software does not automatically start:

1. Click Computer (Windows Vista) or My Computer (Windows XP) to navigate

to your HP SimpleSave drive.

2. Double-click the HP SimpleSave application icon.

HP SIMPLESAVE DESKTOP HARD DRIVE

USER MANUAL

TURNING OFF/DISCONNECTING THE DEVICE – 6

Turning Off/Disconnecting the Device

The drive automatically powers off and on with the computer.

You may also follow these steps to safely turn off the drive without powering down the

computer:

Right-click the Safely Remove Hardware icon in your system tray and select

Safely Remove Hardware. You may hear the drive power down before the Power

LED turns off. The drive is now shut down properly, and you may disconnect the drive

safely.

Important: To prevent data loss, close all active windows and applications before

shutting down the drive.

HP SIMPLESAVE DESKTOP HARD DRIVE

USER MANUAL

TROUBLESHOOTING – 7

Troubleshooting

Drive does not appear on my computer

Try the following solutions in the order listed:

1. Check to see if the drive is on. The power LED on the front of the drive should be

lit.

2. Check that the USB cable is securely and properly connected to the drive and the

USB connector on the computer.

3. While the computer is turned on, unplug the USB cable. Wait 10 seconds, and

then reconnect the USB cable.

4. See if the computer is recognizing the USB port you are using by checking in the

Device Manager window. See the documentation that came with your computer

for more information.

A message appears that states I have a high-speed device connected to a

low-speed port (Windows XP)

This is normal. Windows XP displays a message that you have connected your USB

2.0 drive to a USB 1.1 port. You will not have the high-speed capabilities that you

would have using a USB 2.0 port.

Data transfer rate seems slow with my USB 2.0 adapter card

The drive operates as fast as the host adapter card allows (up to the maximum burst

rate of 480 Mb/s). If you are having performance issues, make sure that the USB 2.0

card drivers are the most current available and are installed properly.

HP SimpleSave backup software is not working

Please see the HP SimpleSave Backup Software User Manual located on the drive.

I have reformatted my drive and/or need to reinstall HP SimpleSave

backup software

You can reinstall HP SimpleSave backup software after downloading it from

http://hpsupport.wdc.com

Write Cache Enable does not stay enabled

For protection of your data, Write Cache Enable is turned off. For more information,

go to: http://hpsupport.wdc.com.

Administrator privilege for installing software

Depending on your operating system, you may need to be logged on as the

administrator to install software. See the Windows Help files or the documentation

that came with your computer.

HP SIMPLESAVE DESKTOP HARD DRIVE

USER MANUAL

APPENDIX – 8

Appendix

Regulatory Compliance

FCC Class B Information

This device has been tested and found to comply with the limits of a Class B digital device, pursuant to Part 15 of the FCC

Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This

unit generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions,

may cause harmful interference to radio or television reception. However, there is no guarantee that interference will not occur in

a particular installation. Any changes or modifications not expressly approved by the manufacturer could void the user's authority

to operate this equipment.

ICES/NMB-003 Compliance

Cet appareil de la classe B est conforme à la norme NMB-003 du Canada.

This device complies with Canadian ICES-003 Class B.

Safety Compliance

Approved for US and Canada. CAN/CSA-C22.2 No. 60950-1, UL 60950-1: Safety of Information Technology Equipment.

Approuvé pour les Etats-Unis et le Canada. CAN/CSA-C22.2 No. 60950-1 : Sûreté d'équipement de technologie de

l'information.

This product is intended to be supplied by a listed limited power source, double insulated, or direct plug-in power unit marked

“Class 2.”

CE Compliance For Europe

Marking by the CE symbol indicates compliance of this system to the applicable Council Directives of the European Union,

including the EMC Directive (2004/108/EC) and the Low Voltage Directive (2006/95/EC). A “Declaration of Conformity” in

accordance with the applicable directives has been made and is on file at Western Digital Europe.

GS Mark (Germany only)

Machine noise - regulation 3. GPSGV: Unless declared otherwise, the highest level of sound pressure from this product is

70db(A) or less, per EN ISO 7779. Maschinenlärminformations-Verordnung 3. GPSGV: Der höchste Schalldruckpegel beträgt

70 db(A) oder weniger gemäß EN ISO 7779, falls nicht anders gekennzeichnet oder spezifiziert.

VCCI Notice (Japan only)

This is a Class B product based on the standard of the Voluntary Control Council for Interference (VCCI) from information

technology equipment. If this is used near a radio or television receiver in a domestic environment, it may cause radio

interference. Install and use the equipment according to the instruction manual.

KCC Notice (Republic of Korea only)

Class B Device 1 Please note that this device has been approved for non-business purposes and may be used in any

environment, including residential areas.

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