HP AJ765A - StorageWorks RDX Removable Disk Backup... User manual

HP StorageWorks

RDX Removable Disk Backup System

User Guide

Part number: 484933–001

First edition: June 2008

Legal and notice information

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth

in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting

an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Microsoft, Windows, Windows XP, and Windows NT are U.S. registered trademarks of Microsoft Corporation.

Contents

Aboutthisguide .......................... 7

Intendedaudience...................................... 7

Relateddocumentation.................................... 7

Documentconventionsandsymbols .............................. 7

HPtechnicalsupport..................................... 8

Productwarranties...................................... 8

Registeringyourdrive .................................... 8

Subscriptionservice ..................................... 8

HPwebsites......................................... 9

Documentationfeedback ................................... 9

1Beforeyoustart......................... 11

Overview......................................... 11

Whichoperatingsystemsaresupported? ........................... 11

HowdoIconnectthedrivetomyserver? ........................... 11

Whatarethemountingrequirementsforaninternaldevice? ................... 12

Mountingbay..................................... 12

Mountinghardware .................................. 12

HPStorageWorksRDXRemovableDiskutility ......................... 12

UsingtheHPStorageWorksCD-ROM............................. 12

2InstallinganinternalRDXRemovableDiskBackupSystem....... 13

Preparemountingbay ................................... 13

Attachmountinghardware ................................. 14

HPProLiantservers................................... 14

Otherservers..................................... 15

Installdrive........................................ 15

Connectcablestotheserver................................. 16

DecidewhichUSBcabletouse ............................. 16

ConnecttheUSBcabletotheserver ........................... 16

AttachUSBandpowercabletotheRDXRemovableDiskBackupSystem............ 17

SecuretheRDXRemovableDiskBackupSystem ........................ 18

Mountinghardwareused(HPProLiant) .......................... 19

Nomountinghardwareused .............................. 19

3InstallinganexternalRDXRemovableDiskBackupSystem....... 21

ConnectingthepowerandUSBcables ............................ 21

4OperatingyourRDXRemovableDiskBackupSystem ......... 23

InstalltheRDXRemovableDiskutility(Windowsonly)...................... 23

Frontpanel........................................ 23

Media.......................................... 24

Write-protectingcartridges ............................... 24

Handlingcartridges .................................. 24

Loadingandunloading................................... 25

Insertingcartridges .................................. 25

Removingcartridges.................................. 25

Unloadusingthemouseright-clickmethod(Windows™only)............... 25

RDX Removable Disk Backup System 3

Unloadusingtheejectbutton ............................ 26

Removingpowerfromtheunit................................ 26

5Troubleshooting . . ....................... 27

GeneralProcedure..................................... 27

UnderstandingtheLEDs................................... 28

PowerLED ...................................... 29

CartridgeActivityLED ................................. 30

UsingtheRDXutilityfordiagnostics ............................. 30

ToruntheRDXUtilityforWindows............................ 30

Emergencyeject...................................... 30

TheRDXRemovableDiskBackupSystemdoesnotappearintheDeviceManager.......... 31

Unitperformanceseemsslow ................................ 31

WriteError........................................ 31

FirmwaredownloadfailswithWindowsServer2003...................... 31

Systemwillnotcompletebootprocess ............................ 31

6 Replacing an internal RDX Removable Disk Backup System . . . . . . . 33

Todisconnectyourdrive .................................. 33

ToreconnectyourRDXRemovableDiskBackupSystem ..................... 33

7USBConﬁgurationGuide..................... 35

USBinHPStorageWorksdevices .............................. 35

USBterminology...................................... 35

SettingupaUSBnetwork.................................. 36

USBcables........................................ 36

Index .............................. 37

Figures

1FrontviewoftheRDXRemovableDiskBackupSystem ................ 11

2Removing cover fromtypicalserver ........................ 14

3InstallingRDXRemovableDiskBackupSystem.................... 15

4OrientationofspecialProLiantinternalconnector .................. 16

5ConnectingtoastandardUSBport ........................ 17

6ConnectingtoaspecialUSBport......................... 17

7AttachingUSBandpowercable ......................... 18

8Securing drive,nomountinghardwareused .................... 19

9ConnectingtheUSBcable............................ 22

10 Connectingthepowercable........................... 22

11 Frontpanel .................................. 24

12 Insertingacartridge .............................. 25

13 Ejectingacartridge............................... 26

14 FrontpanelwithLEDs .............................. 28

RDX Removable Disk Backup System 5

Tables

1 Documentconventions............................... 7

2 Powerrequirements............................... 12

3 PowerLED................................... 29

4CartridgeLED ................................. 30

About this guide

This guide provides information about:

•Installing the HP StorageWorks RDX Removable Disk Backup System

•Using the HP StorageWorks RDX Removable Disk Backup System

•Troubleshooting the HP StorageWorks RDX Removable Disk Backup System

Intended audience

This guide is intended for users who install, operate and maintain HP StorageWorks RDX Removable

Disk Backup Systems.

Related documentation

In addition to this guide, the following document provides related information:

•‘Starthere’posterforanoverviewoftheinstallationinformationinthisguide(availablein

English, French, German and Japanese)

You can ﬁnd these documents from the Manuals page of the HP Business Support Center website:

http://www.hp.com/support/manuals

Document conventions and symbols

Table 1 Document conventions

Convention Element

Blue text: Table 1 Cross-reference links and e-mail addresses

Blue, underlined text: http://www.hp.com website addresses

Bold text

•Keys that are pressed

•Text typed into a GUI element, such as a box

•GUI elements that are clicked or selected, such as

menu and list items, buttons, tabs, and check boxes

Italic text Text emphasis

Monospace text

•File and directory names

•System output

•Code

•Commands, their arguments, and argument values

Monospace, italic text •Code variables

•Command variables

Monospace, bold text Emphasized monospace text

WARNING!

Indicates that failure to follow directions could result in bodily harm or death.

RDX Removable Disk Backup System 7

CAUTION:

Indicates that failure to follow directions could result in damage to equipment or data.

IMPORTANT:

Provides clarifying information or speciﬁc instructions.

NOTE:

Provides additional information.

HP technical support

For worldwide technical support information, see the HP support website:

http://www.hp.com/support

Before contacting HP, collect the following information:

•Product model names and numbers

•Technical support registration number (if applicable)

•Product serial numbers

•Error messages

•Operating system type and revision level

•Detailed questions

Product warranties

For information about HP StorageWorks product warranties, see the warranty information website:

http://www.hp.com/go/storagewarranty

Registering your drive

Once you have installed and tested your HP StorageWorks drive, please take a few minutes to register

your product on the following website:

http://www.register.hp.com

To ensure your registration is complete, there are a number of questions on the electronic form that are

mandatory. Other questions are optional. However, the more you feel able to complete, the better HP

can meet your needs.

Subscription service

HP recommends that you register your product at the Subscriber’s Choice for Business website:

http://www.hp.com/go/e-updates

After registering, you will receive e-mail notiﬁcation of product enhancements, new driver versions,

ﬁrmware updates, and other product resources.

After signing up, you can quickly locate your products by selecting Business support and then Storage

under Product Category.

8About this guide

HP websites

For additional information, see the following HP websites:

•h

ttp://www.hp.com

•http://www.hp.com/go/storage

•http://www.hp.com/service_locator

•http://www.hp.com/support/manuals

•http://www.hp.com/support/downloads

Documentation feedback

HP welcomes your feedback.

To make comments and suggestions about product documentation, please send a message to

storagedocs.feedback@hp.com. All submissions become the property of HP.

RDX Removable Disk Backup System 9

10 About this guide

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