HP Portable Hard Drive User manual

Portable Hard Drive

External Hard Drive

with USB 3.0 and

HP SimpleSave® Backup Software

User Manual

HP External Hard Drive

HP Portable Hard Drive

Getting Help

For additional help with your drive, its installation, and the software, contact one of

the following:

HP Customer Care Web Support

For the latest updates and information, go to http://hpsupport.wdc.com.

E-mail Support

http://hpsupport.wdc.com/hpsupport/email.asp

Toll-free Telephone Support

For information about dialing from specific countries, go to

http://hpsupport.wdc.com or http://hp.com/support.

North America 866.444.7407

International +800.636.666666

Indonesia 001.803.011.0473

TABLE OF CONTENTS – i

Table of Contents

1 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Kit Contents - HP Portable Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . 3

Kit Contents - HP External Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . 3

2 About Your HP Drive . . . . . . . . . . . . . . . . . . . . . . . . . .4

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

HP SimpleSave Backup Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Drive Format. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

3 Connecting the Device . . . . . . . . . . . . . . . . . . . . . . . . .5

4 HP SimpleSave Backup Software . . . . . . . . . . . . . . .6

How to Back Up Your Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

How To Restore Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

My Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

5 Turning Off/Disconnecting the Device . . . . . . . . . .17

6 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

7 Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Regulatory Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

HP PORTABLE & EXTERNAL HARD DRIVES

USER MANUAL

GETTING STARTED – 1

Getting Started

Thank you for selecting the HP Portable Hard Drive or HP External Hard Drive. These

are large capacity USB 3.0 external hard drives that connect and disconnect easily

from a USB 3.0 or USB 2.0 connector on the front or back of most computers, and

are designed to quickly and easily store and transfer media files such as digital

photos, music, video, and other important files.

The drives not only take advantage of the latest blazing-fast USB 3.0 technology, but

are also fully compatible with USB 2.0 connections for those who have yet to

upgrade their computers to USB 3.0. When connected to a SuperSpeed USB 3.0

port, consumers can transfer data at speeds up to 5 Gb/s. At that rate, a two-hour

HD video will transfer in as little as three minutes. The same two-hour video would

take approximately 13 minutes to transfer on a USB 2.0 port.

These drives come with HP SimpleSave®backup software that is compatible with

most Microsoft®Windows®operating systems.

Compatibility

Note: Compatibility may vary depending on user’s hardware configuration and operating system. HP

portable and external drives and software only support Windows.

Important: For highest performance and reliability, it is recommended that

you install the latest updates and service pack (SP). Go to the Start menu

and select Windows Update.

An available USB port

One of the following operating systems:

-Windows 7

-Windows Vista®

-Windows XP

HP PORTABLE & EXTERNAL HARD DRIVES

USER MANUAL

GETTING STARTED – 2

Handling Precautions

These drives are precision instruments and must be handled with care during

unpacking and installation. Drives may be damaged by rough handling, shock, or

vibration. Be aware of the following precautions when unpacking and installing your

external storage product:

Do not drop or jolt the device.

Do not move the device during activity.

To allow proper ventilation, do not block air slots located on the underside, top, or

rear of the enclosure if present. Do not stack any objects on top of the device that

may block ventilation.

Do not stack heavy objects on top of the device.

Do not attempt to open the drive’s case. This action voids the warranty.

Do not remove any cables without properly disconnecting the drive through the

operating system.

HP PORTABLE & EXTERNAL HARD DRIVES

USER MANUAL

GETTING STARTED – 3

Kit Contents - HP Portable Hard Drive

HP Portable Hard Drive

USB 3.0 cable

HP SimpleSave backup software

Quick Install Guide

Kit Contents - HP External Hard Drive

HP External Hard Drive

USB 3.0 cable

AC adapter

HP SimpleSave backup software

Quick Install Guide

HP Portable Hard Drive with

HP SimpleSave backup software

USB 3.0 Cable Quick Install Guide

HP External Hard Drive with

HP SimpleSave backup software

AC Adapter

USB 3.0 Cable

Quick Install Guide

HP PORTABLE & EXTERNAL HARD DRIVES

USER MANUAL

ABOUT YOUR HP DRIVE – 4

About Your HP Drive

Features

LED

The power/activity LED is located on the rear of the HP Portable Hard Drive and on

the front of the HP External Hard Drive.

USB 3.0 Interface

SuperSpeed USB (USB 3.0) supports data transfer rates up to 5 Gb/s. USB 3.0 is

backward-compatible with Hi-Speed USB (USB 2.0) and USB 1.1.

HP SimpleSave Backup Software

HP SimpleSave runs directly from your HP drive.

Easily back up all of your digital music, photo, video, recorded TV, gaming, or

other data files.

Easily restore any or all of your backed up files.

After you start it for the first time, HP SimpleSave automatically backs up changes

whenever the computer is idle for 5 minutes.

Can be used to back up multiple computers.

Note: HP SimpleSave backup software backs up only one external drive at a time.

Drive Format

This device is preformatted for the NTFS file system. This file system supports media

files that are larger than 4 GB.

LED

USB 3.0

LED

USB 3.0

HP PORTABLE & EXTERNAL HARD DRIVES

USER MANUAL

CONNECTING THE DEVICE – 5

Connecting the Device

1. Turn on your computer.

2. Connect the USB cable and power cord (HP External Hard Drive only) as shown.

3. You may have to wait up to a full minute for your computer to configure your

HP drive the first time it’s connected to your computer. You may see several

installation messages appear on the screen as your computer sets up your HP

drive for the first time. You will not see these installation messages the next time

you plug in your HP drive.

Global AC adapter configurations

1 USA, Japan, Taiwan, Brazil,

Mexico, Colombia

2 Europe, Korea, Brazil, Chile

3 United Kingdom

4 China

5 Australia, New Zealand,

Argentina

1 2 34 5

1 USA, Japan, Taiwan, Brazil,

Mexico, Colombia

2 Europe, Korea, Brazil, Chile

3 United Kingdom

4 China

5 Australia, New Zealand,

Argentina

1 2 34 5

HP Portable Hard Drive

HP External Hard Drive

HP PORTABLE & EXTERNAL HARD DRIVES

USER MANUAL

HP SIMPLESAVE BACKUP SOFTWARE – 6

HP SimpleSave Backup Software

Welcome to HP SimpleSave backup software, a utility you can use with your

HP Portable Hard Drive or HP External Hard Drive that makes it easy to protect the

valuable information on your computer.

HP SimpleSave backup software runs directly from your HP drive and does not need

to be installed on your computer.

To run the HP SimpleSave backup software:

1. Connect the drive to your computer and:

2. Double-click the HPSimpleSave.exe file listing to launch the backup software:

3. Agree to the End User License Agreement (EULA) the first time you use

HP SimpleSave by clicking the Accept button.

HP SimpleSave remains on the HP external hard drive and is not installed on your

internal hard drive. This allows you to take HP SimpleSave with you.

If you leave your HP drive plugged in, the HP SimpleSave icon will appear in the

system tray. HP SimpleSave performs an incremental backup every time your

computer is idle for five minutes.

Each time you start HP SimpleSave it automatically checks for a software update. To

turn off this feature, see “Turning Off Automatic Updates” on page 16.

IF Autoplay is . . . THEN . . .

Enabled, Click Open Folder to view files . . . on the Autoplay menu:

Disabled, Use Windows Explorer to open the drive listing:

(HP SimpleSave backup software backs up only one external drive at a time.)

HP PORTABLE & EXTERNAL HARD DRIVES

USER MANUAL

HP SIMPLESAVE BACKUP SOFTWARE – 7

How to Back Up Your Files

After you open HP SimpleSave, it automatically begins backing up the most

common file types on your computer’s primary hard drive.

To change backup options including file types and locations, see “My Options” on

page 13.

Click Start or wait for the automatic timer to finish counting down to start the

backup process. Press any key to stop the countdown.

Backup Notes

It can take several hours (or more) to back up your computer for the first time. You

should consider performing your first backup at a time when your computer is idle.

Although HP SimpleSave incorporates a mechanism to attempt to save files that

are in use, it is highly recommended that you close all other programs to ensure

that all files are backed up at the earliest opportunity.

HP SimpleSave prepares your backup by first scanning your computer. This may

take a few minutes depending on the amount of content on your computer.

You will be presented with a summary of the files found on your computer grouped

into different content categories. The most common file types on your primary drive

are backed up by default. If you need to add custom file extension to be excluded,

see “My Options” on page 13.

The name of the backup is automatically created based on your computer’s name.

The backup name will appear below the summary of the files found on your

computer.

If you want to make any changes to the file types, folders, or locations to be backed

up, click on Change File Types and Locations on the bottom of the screen. For

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