HP D7171A - NetServer - LPr User manual

HP NetRAID-4M

Installation Guide

HP Part Number 5969-8463

Printed in January 2001

This document contains proprietary information that is protected by copyright. All

rights are reserved. No part of this document may be photocopied, reproduced, or

translated to another language without the prior written consent of Hewlett-Packard

Company.

Hewlett-Packard Company

Network Server Division

10955 Tantau Avenue

Cupertino, CA 95014 USA

Trademarks

SCSISelect and FAST are trademarks of Adaptec, Inc. which may be registered in

some jurisdictions. Windows, Windows 95, Windows 98, and Windows 2000 are reg-

istered trademarks, and Windows NT is a trademark of Microsoft Corporation in the

U.S. and other countries used under license. All other trademarks are owned by their

respective owners.

Changes

The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with regard to this material,

including, but not limited to, the implied warranties of merchantability and fitness

for a particular purpose. Hewlett-Packard shall not be liable for errors contained

herein or for incidental or consequential damages in connection with the furnishing,

performance, or use of this material.

Hewlett-Packard assumes no responsibility for the use or reliability of its software on

equipment that is not furnished by Hewlett-Packard.

Technical Support and Services

If you have questions about installing or using this product, check this guide first—you will

find answers to most of your questions here. If you need further assistance, please contact your

server manufacturer.

This Installation Guide is for the person who installs, administers, and troubleshoots LAN

servers. Hewlett-Packard Company assumes you are qualified in the servicing of computer

equipment and trained in recognizing hazards in products with hazardous energy levels.

Disclaimer

IF THIS PRODUCT DIRECTS YOU TO COPY MATERIALS, YOU MUST HAVE

PERMISSION FROM THE COPYRIGHT OWNER OF THE MATERIALS TO AVOID

VIOLATING THE LAW WHICH COULD RESULT IN DAMAGES OR OTHER

REMEDIES.

FCC Compliance Statement

WARNING: Changes or modifications to this unit not expressly approved by the party responsi-

ble for compliance could void the user’s authority to operate the equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device,

pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection

against harmful interference in a residential installation. This equipment generates, uses, and can

iii

radiate radio frequency energy, and if not installed and used in accordance with the instruction

manual, may cause harmful interference to radio communications. However, there is no guaran-

tee that interference will not occur in a particular installation. However, if this equipment does

cause interference to radio or television equipment reception, which can be determined by turn-

ing the equipment off and on, the user is encouraged to try to correct the interference by one or

more of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between equipment and receiver.

•Connect the equipment to an outlet on a circuit different from that to which the receiver is

connected.

•Consult the dealer or an experienced radio/television technician for help.

•Use a shielded and properly grounded I/O cable and power cable to ensure compliance of this

unit to the specified limits of the rules.

This device complies with part 15 of the FCC rules. Operation is subject to the following two con-

ditions: (1) this device may not cause harmful interference and (2) this device must accept any

interference received, including interference that may cause undesired operation.

Canadian Compliance Statement

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing

Equipment Regulations.

Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matérial

brouilleur du Canada.

European Compliance Statement

WARNING: This is a Class B product. In domestic environments this product may cause radio

interference in which case the user may be required to take adequate measures.

VCCI Compliance Statement

This product is classified as Class B information technology equipment (ITE) by the Voluntary

control Council for Interference (VCCI).

ACA Compliance Statement

This product is classified as Class B equipment by the Australian Communications Authority

(ACA).

Hewlett-Packard,Company NetRAID-4M

Tested To Comply

With FCC Standards

FOR HOME OR OFFICE USE

Safety Standards

This product meets the following national and international regulations:

•UL 1950 Standard for Safety of Information Processing and Business Equipment

•IEC 950 Safety or Information Technology Equipment in electrical Business Equipment

•CAN/CSA-C22.2 #950 Safety of Information Technology Equipment including Electrical Busi-

ness Equipment

To ensure safe operating conditions, it is recommended that these products be installed in UL

Listed computer.

Contents

1 Introduction

Installation Overview 1-1

Controller Management Utilities 1-2

HP NetRAID-4M Tools and Capabilities 1-3

System Requirements 1-4

Conventions 1-5

2 Installing the Hardware

Component Layout 2-2

Installing the Controller Card 2-3

Connecting the LED Activity Indicator to the HP NetRAID-

4M 2-5

Connecting SCSI Devices 2-6

Connecting Internal SCSI Devices 2-7

Connecting External SCSI Devices 2-8

Connecting SCSI Array Enclosures (Storage

Subsystems) 2-11

Installation Hints for Connecting SCSI Devices 2-13

Configuring the Controller 2-16

Enabling Cluster Support 2-17

3 Performing an Upgrade Installation

4 Installing the Device Drivers

Creating Driver Diskettes 4-2

Windows Environment 4-3

Installing the Drivers During a Fresh Install of Windows

NT 4-3

Hewlett-Packard NetRAID-4M Controller Installation Guide

Installing the Drivers When Windows NT is Already

Installed 4-5

Installing the Drivers When Upgrading to Windows

2000 4-6

Installing the Drivers During a Fresh Install of Windows

2000 4-8

Installing the Drivers When Windows 2000 is Already

Installed 4-9

NetWare 4.20 Environment 4-10

Installing the Drivers During a Fresh Install of NetWare

4.20 4-10

Installing the Driver When NetWare 4.20 is Already

Installed 4-12

NetWare 5.1 Environment 4-14

Installing the Drivers During a Fresh Install of NetWare

5.1 4-14

Installing the Drivers when NetWare 5.1 is Already

Installed 4-15

Loading the NetWare Drivers at Server Bootup 4-17

Unix Environment 4-18

Installing the UNIX Drivers on a Boot Container 4-18

Installing the UNIX Drivers on a Data Container 4-21

Additional Operating Systems 4-27

5 Installing the Controller Management Software

Windows Environment 5-2

Installing the Controller Management Software 5-2

Uninstalling the Controller Management Software 5-3

Upgrading the Controller Management Software With

HP Openview 5-3

NetWare Environment 5-3

Installing the Controller Management Software on

NetWare 5-4

Unix Environment 5-6

Installing the Controller Management Software On

UNIX 5-6

Additional Operating Systems 5-10

vii

Contents

6 Installing and Configuring the SNMP Subagent

7 Installing Clusters

Preliminary Hardware and Software Requirements for

Windows Clusters 7-1

Enabling Clustering in the BIOS and Settingthe SCSI IDs 7-2

Overview of the Cluster Software Installation Procedure 7-3

Installing MSCS and the HP NetRAID-4M Cluster

Software 7-4

Moving Quorum to a Shared Container 7-6

Removing the HP NetRAID-4M Cluster Software 7-6

8 Understanding The Battery Subsystem

Initial Battery Charge 8-2

Battery Low Conditions 8-2

Normal Causes of a Battery Low Condition 8-2

Battery Reconditioning 8-3

Recovering Data from the Controller’s Cache 8-4

Determining if Data is in the Cache 8-5

Recovering Data from the Cache 8-5

A Using the BIOS SCSISelect and Disk Utilities

Starting the SCSISelect Utility A-2

Using SCSISelect Menus A-2

Exiting SCSISelect A-3

Using the Controller Configuration Utility A-3

Using the SCSI Configuration Utility A-4

SCSI Channel Interface Options A-4

SCSI Device Configuration Options A-5

Using the Disk Utilities A-6

B Using the BIOS Container Configuration Utility

Creating a Container B-2

Assigning Container Properties B-3

viii

Hewlett-Packard NetRAID-4M Controller Installation Guide

Managing Containers B-5

Viewing Container Information B-6

Initializing a Disk Drive B-6

Making a Container Bootable B-7

Deleting Containers B-8

Repairing a RAID 5 Set B-9

C Troubleshooting

Using the Controller Service Features C-2

Controller Log Information C-3

Controller Configuration Options C-3

Aborting Controller Startup C-4

Configuring the HP NetRAID-4M Remote Agent for

NetWare C-4

Access C-5

Communications C-6

D Flashing the Firmware

Flashing with the Navigator CD D-1

Flashing with the AFU Utility D-2

E Specifications

HP NetRAID-4M Controller Technical Specification E-1

Minimum and Maximum Subsystem Values E-3

Index

1-1

Introduction

The Hewlett-Packard®NetRAID-4M™provides powerful disk array

support in servers that have a PCI (Peripheral Component

Interconnect) bus. The HP NetRAID-4M has four SCSI Ultra 3

channels, and each channel has the equivalent functionality of a

separate SCSI Ultra 3 channel.

This installation guide explains how to install the HP NetRAID-4M,

connect SCSI devices to it, install the HP NetRAID-4M device

drivers and the Controller Management Software, allowing you to

manage the controller and its attached storage devices.

Installation Overview

The following steps are required to install the HP NetRAID-4M

hardware and software:

1Install the hardware:

■Install the HP NetRAID-4M in the server.

■Connect the SCSI devices to the HP NetRAID-4M.

For information about... Turn to...

Installation Overview page 1-1

Controller Management Utilities page 1-2

System Requirements page 1-4

Conventions page 1-5

1-2

Hewlett-PackardNetRAID-4M Controller Installation Guide

For more information, see Chapter 2, Installing the Hardware.

2Optionally create and configure containers using the

HP NetRAID-4M BIOS.

For more information, see Appendix B, Using the BIOS

Container Configuration Utility.

3Install the HP NetRAID-4M device drivers.

For more information, see Chapter 4, Installing the Device

Drivers.

4Install the RAID Controller Management Software.

For more information, see Chapter 5, Installing the Controller

Management Software.

5Install the clustering software to support Microsoft clusters.

For information on performing a cluster installation, see

Chapter 7, Installing Clusters.

Note: This version of the HP NetRAID-4M controller

software and firmware is incompatible with earlier versions.

If you have an existing controller in your system that has an

earlier version of the firmware and software installed and

are adding a new controller, you must upgrade the older

controller’s firmware, drivers, and Controller Management

Software to this release (and they must be upgraded as a

complete set). For information on how to perform the

upgrade, see Chapter 3, Performing an Upgrade Installation.

Controller Management Utilities

The HP NetRAID-4M supports the following management utilities:

■Flexible Array Storage Tool (FAST)—FAST software enables

you to manage data, files, and storage devices in an easy-to-

use graphical interface with wizard support. In addition, you

can integrate the FAST software with higher-level

management platforms to unify systems and network

management. FAST can create a container (logical drive)

consisting of partitions on different disks, where each partition

is less than the entire disk’s capacity. FAST can be used to

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