HP Spectre Folio Manual
Maintenance and Service Guide
HP Spectre Folio 13 Convertible PC
IMPORTANT! This document is intended for
HP authorized service providers only.
© Copyright 2018 HP Development Company,
L.P.
Bluetooth is a trademark owned by its proprietor
and used by HP Inc. under license. Intel, Core,
and Thunderbolt are trademarks of Intel
Corporation in the U.S. and other countries.
Windows is either a registered trademark or
trademark of Microsoft Corporation in the United
States and/or other countries.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in
the express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
First Edition: September 2018
Document Part Number: L40825-001
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Not all features are available in all editions or
versions of Windows. Systems may require
upgraded and/or separately purchased
hardware, drivers, software or BIOS update to
take full advantage of Windows functionality.
Windows 10 is automatically updated, which is
always enabled. ISP fees may apply and
additional requirements may apply over time for
updates. Go to http://www.microsoft.com for
details.
To access the latest user guides, go to
http://www.hp.com/support, and follow the
instructions to nd your product. Then select
User Guides.
Software terms
By installing, copying, downloading, or otherwise
using any software product preinstalled on this
computer, you agree to be bound by the terms
of the HP End User License Agreement (EULA). If
you do not accept these license terms, your sole
remedy is to return the entire unused product
(hardware and software) within 14 days for a full
refund subject to the refund policy of your seller.
For any further information or to request a full
refund of the price of the computer, please
contact your seller.
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place
the device directly on your lap or obstruct the device air vents. Use the device only on a hard, at surface. Do not
allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or
clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows
or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface
temperature limits dened by the International Standard for Safety of Information Technology Equipment (IEC
60950-1).
iii
iv Safety warning notice
Table of contents
1 Product description .................................................................................................................................................................................. 1
2 External component identication ......................................................................................................................................................... 3
Locating hardware .................................................................................................................................................................... 3
Locating software ..................................................................................................................................................................... 3
Right side ................................................................................................................................................................................... 4
Left side ..................................................................................................................................................................................... 5
Display ........................................................................................................................................................................................ 6
Keyboard area ........................................................................................................................................................................... 7
TouchPad ............................................................................................................................................................... 7
Lights ..................................................................................................................................................................... 8
Button and speaker assembly ........................................................................................................................... 9
Special keys ........................................................................................................................................................ 10
Labels ....................................................................................................................................................................................... 11
Inserting a SIM card (select products only) ........................................................................................................................ 12
3 Illustrated parts catalog ........................................................................................................................................................................ 13
Computer major components .............................................................................................................................................. 13
Miscellaneous parts ............................................................................................................................................................... 17
4 Removal and replacement procedures preliminary requirements ................................................................................................ 19
Tools required ......................................................................................................................................................................... 19
Service considerations .......................................................................................................................................................... 19
Plastic parts ........................................................................................................................................................ 19
Cables and connectors ..................................................................................................................................... 20
Drive handling .................................................................................................................................................... 20
Electrostatic discharge damage .......................................................................................................................................... 21
Packaging and transporting guidelines .............................................................................................................................. 22
Workstation guidelines .......................................................................................................................................................... 22
Equipment guidelines ............................................................................................................................................................ 23
5 Removal and replacement procedures .............................................................................................................................................. 24
Component replacement procedures ................................................................................................................................. 24
Display panel ...................................................................................................................................................... 25
Display EDP cable .............................................................................................................................................. 28
Touch control board .......................................................................................................................................... 30
v
WWAN module ................................................................................................................................................... 31
SIM card slot assembly ..................................................................................................................................... 33
Transfer board ................................................................................................................................................... 34
Webcam .............................................................................................................................................................. 36
WWAN antenna .................................................................................................................................................. 38
Leather cover ..................................................................................................................................................... 41
Speaker assembly ............................................................................................................................................. 46
Keyboard ............................................................................................................................................................. 49
Lower frame ....................................................................................................................................................... 51
Hinges .................................................................................................................................................................. 52
Transfer board cable ......................................................................................................................................... 54
Display panel cable ........................................................................................................................................... 56
Solid-state drive ................................................................................................................................................ 58
Power button board .......................................................................................................................................... 60
System board ..................................................................................................................................................... 61
Heat sink ............................................................................................................................................................. 63
6 Using Setup Utility (BIOS) ...................................................................................................................................................................... 66
Starting Setup Utility (BIOS) .................................................................................................................................................. 66
Updating Setup Utility (BIOS) ................................................................................................................................................ 66
Determining the BIOS version ......................................................................................................................... 66
Downloading a BIOS update ............................................................................................................................ 67
7 Using HP PC Hardware Diagnostics ..................................................................................................................................................... 68
Using HP PC Hardware Diagnostics Windows (select products only) ............................................................................ 68
Downloading HP PC Hardware Diagnostics Windows ................................................................................. 68
Downloading the latest HP PC Hardware Diagnostics Windows version ............................. 68
Downloading HP Hardware Diagnostics Windows by product name or number
(select products only) ................................................................................................................... 69
Installing HP PC Hardware Diagnostics Windows ......................................................................................... 69
Using HP PC Hardware Diagnostics UEFI ............................................................................................................................ 69
Starting HP PC Hardware Diagnostics UEFI ................................................................................................... 69
Downloading HP PC Hardware Diagnostics UEFI to a USB ash drive ...................................................... 70
Downloading the latest HP PC Hardware Diagnostics UEFI version ..................................... 70
Downloading HP PC Hardware Diagnostics UEFI by product name or number (select
products only) ............................................................................................................................... 70
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) ...................................................... 70
Downloading Remote HP PC Hardware Diagnostics UEFI .......................................................................... 71
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version ...................... 71
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number ... 71
Customizing Remote HP PC Hardware Diagnostics UEFI settings ............................................................ 71
vi
8 Backing up, restoring, and recovering ................................................................................................................................................. 72
Backing up information and creating recovery media ..................................................................................................... 73
Using Windows tools ......................................................................................................................................... 73
Using the HP Cloud Recovery Download Tool to create recovery media (select products only) .......... 73
Restoring and recovery ......................................................................................................................................................... 74
Restoring, resetting, and refreshing using Windows tools ......................................................................... 74
Recovering using HP Recovery media ............................................................................................................ 74
Changing the computer boot order ................................................................................................................ 74
9 Specications .......................................................................................................................................................................................... 75
Computer specications ........................................................................................................................................................ 75
10 Power cord set requirements ............................................................................................................................................................ 76
Requirements for all countries ............................................................................................................................................ 76
Requirements for specic countries and regions ............................................................................................................. 77
11 Recycling ............................................................................................................................................................................................... 79
Index ............................................................................................................................................................................................................. 80
vii
viii
1 Product description
Category Description
Product Name HP Spectre Folio 13 Convertible PC (model number 13-ak0xxx)
Processors Intel® Core™ i7-8500Y 1.50-GHz (turbo up to 4.20-GHz) dual-core processor (1866-MHz, 4.0 MB L3 cache, 5 W)
Intel Core i5-8200Y 1.30-GHz (turbo up to 3.90-GHz) dual-core processor (1866-MHz, 4.0 MB L3 cache, 5 W)
Chipset Intel integrated soldered-on-circuit (SoC)
Graphics Internal graphics: Intel ultra high-denition (UHD) Graphics 625 and Intel full high-denition (FHD) Graphics 615
graphics subsystem with universal memory architecture (UMA) video memory
Panel ●13.3-in, UHD (3840×2160), BrightView, white light-emitting (WLED), UWVA, 400 nits, eDP+PSR, wedge,
TouchScreen display panel with narrow bezel
●13.3-in, UHD (3840×2160), BrightView, WLED, UWVA, 340 nits, eDP+PSR, ultraslim, TouchScreen display
panel with narrow bezel
●13.3-in, FHD (1920×1080), BrightView, WLED, UWVA, 400 nits, eDP 1.4+PSR2, ultraslim, TouchScreen
display panel with narrow bezel
●13.3-in, FHD (1920×1080), BrightView, WLED, UWVA, 300 nits, eDP+PSR, ultraslim, TouchScreen display
panel with narrow bezel
All display panels feature direct bonding.
Memory System memory built into system board
Support for LPDDR4X-2666 and LPDDR3-1866 system memory
Support for up to 16-GB of system memory in the following congurations:
●LPDDR4X-2666 16384-MB (64-MB × 64)
●LPDDR3-1866 16384-MB (256-MB × 64 × 4 pieces)
●LPDDR4X-2666 8192-MB (64-MB × 64)
●LPDDR3-1866 8192-MB (256-MB × 64 × 4 pieces)
Storage Support for the following solid-state drives:
●2-TB, M.2 2280, Peripheral Component Interconnect Express (PCIe)-3×4, Non-Volatile Memory Express
(NVMe), SuperSpeed (SS) solid-state drive with triple level cell (TLC)
●1-TB, M.2 2280, PCIe-3×4, NVMe, SS solid-state drive with TLC
●512-GB, M.2 2280, PCIe-3×4, NVMe solid-state drive with TLC
●256-GB, M.2 2280, PCIe-3×4, NVMe solid-state drive with TLC
Audio and video Audio:
Bang & Olufsen
Support for HP Audio Boost 2.0
Support for quad-speaker assembly
Camera: HP FHD camera
Microphone: Dual-array digital microphone
1
Category Description
Wireless Integrated wireless local area network (WLAN) option by way of wireless module built into system board
Dual PCIe WLAN antennas built into speaker assembly
Support for Intel Dual Band Wireless-AC 8265 802.11AC 2×2 WiFi + Bluetooth® 4.2 Combo Adapter (non-vPro)
and Intel 9560 ac 2×2 MU-MIMO + BT 5.0 non-vPro CNVi WLAN modules
Integrated wireless wide area network (WWAN) option by way of wireless module
Dual PCIe WWAN antennas built into display assembly
Support for Intel XMM 7560 LTE-Advanced Pro WWAN module
Ports ●Audio-out (headphone)/Audio-in (microphone) combo jack
●USB Type-C port 3.1 Gen 2 with Thunderbolt™ Gen 3 technology (2)
●USB Type-C port 3.1 Gen 1 (3)
Power requirements Support for a 6-cell, 54.28-WHr battery
Support for 65 W AC adapter (non-PFC, USB Type-C, 1.8-m, slim, straight) and 65 W AC adapter (non-PFC, USB
Type-C, 1.8-m, C6NS, NP) AC adapters
Support for a 1.00-m power cord with a C5 connector
Media card reader Nano-SIM slot
Sensors Accelerometer + eCompass + Gyroscope
Integrated sensor hub
Security Trusted Platform Module (TPM) 2.0 Firmware
Universal 2nd Factor Authentication
2 Chapter 1 Product description
Table of contents
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