Honeywell SUGPACK-UK User manual

800-19460-C

10/2015

-English-

Le Sucre™

Quick Installation guide

MANDATORY STEPS TO FOLLOW BEFORE BEGINNING

YOUR INSTALLATION ................................................................2

Panel Identification.............................................................................................2

STEP 1: Connecting Le Sucre...........................................................................3

STEP 2: Creating your account on Internet......................................................5

INSTALLING YOUR SYSTEM .....................................................6

Registering the « Badge Reader » or the keypad ............................................9

Registering the badges....................................................................................13

Registering the Door Contact..........................................................................13

Registering the motion sensor........................................................................14

Installing other peripherals..............................................................................16

Finalizing the installation.................................................................................16

Le Sucre pre-configured parameters ......................................16

MANDATORY STEPS TO FOLLOW BEFORE BEGINNING YOUR

INSTALLATION

Panel Identification

Please be sure to identify the type of panel you have as some slight differences exist in the installation

process from one version to another.

Sucre GPRS (SUGPACK-EU/SUGPACK-UK)

Sucre Box (SUEPACK -E)

Sucre Box+ (SUEPACK-EG)

STEP 1: Connecting Le Sucre

Sucre GPRS

A help video can be found here:

http://honeywell.total-connect.eu/video/lesucre.mp4

Sucre Box

A help video can be found here:

http://honeywell.total-connect-eu/video/sucrebox.mp4

Sucre Box+

A help video can be found here:

http://honeywell.total-connect-eu/video/sucreboxplus.mp4

STEP 2: Creating your account on Internet

1. Logon to the website https://tc20e.total-connect.eu

2. Click on “Create user” to create your account. You will then be asked to enter a 20 digit long ID

code. This code is printed on a sticker located on Le Sucre.

3. You will then be able to choose your username and password used to login the system. You

will also be asked to enter a valid email to be contacted in case of problem or forgotten

password.

All fields with * are mandatory.

Once you have completed the form, check the case at the bottom of the page to agree to the Terms and

conditions and click on “Next”.

The following message then appears: « Your account has been sucessfully activated ». Clik on the blue

button to continue.

A confirmation email will be sent to you reminding your login and password for the website.

Some information regarding the specificities of your system will also be given. If you haven’t

recived the email please check in the Spam directory also.

Now you can log in you account through the main page of the website.

INSTALLING YOUR SYSTEM

After logging in, the following message then appears:

1. The first step is to set your contacts: these are the people who will be notified by email or SMS

when an alarm or a problem occurs in your premises.

Up to three contacts can be set up. The first contact is usually yourself and is mandatory. The

second and third contacts are optional and can be skipped during the installation. You will be able

to modify these contacts at any time after the initial installation.

You have to use the international format when entering the contacts’ phone numbers. Example:

number starting with +44 for the UK or +33 for France.

2. Depending on your panel, you may have to enter a phone number corresponding to the SIM card

supplied with your system

You have to use the international format when entering the SIM card phone number.

After following the different steps on the screen, the connection with Le Sucre™ begins

The connection may take several minutes. Once the connection is established you will see the green icon

at the top right of the page: .

The system is now in the installation mode

3. Wait for Le Sucre™ to be recognized by the Website and to be displayed on the screen as

shown below :

You can now start to install your devices and sensors:

Registering the « Badge Reader » or the keypad

1. Badge reader

A help video can be found here:

http://honeywell.total-connect.eu/video/SPR-S8EZ.mp4

The badge reader plays a series of beeps and then 3 fast beeps. The Website shows the detection of the

new peripheral with the message in the upper strip: ”New Devicel incoming… ”

Wait for the badge reader to appear in the “Sensors and peripherals” section as shown below:

Set the location and the name you want to give to it : here the name is “Keypad” and the location is

“Entrance”.

Warning : To validate the name field you have to click elsewhere on the screen with the mouse.

The badge reader is now saved and registered on your system.

This manual suits for next models

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