Honeywell Evohome User manual

User guide

evohome Security

Home

INDEX

Controlling your system

evohome Security hub LED indications

Types of alerts and alarms generated

Battery maintenance

Troubleshooting

Contactless tag reader (SPRS8EZS)

Wireless remote control key fob (TCC800MS)

Wireless panic button (TCPA1BS)

Honeywell Total Connect Comfort International iOS/Android app

3Introduction

This document is intended to help you with the operation of your evohome hub based security system

following the installation procedure as described in the online “Installation Guide”.

The evohome security system is an alarm system that can be accessed and controlled locally or

remotely. A contactless tag reader (SPRS8EZS), wireless remote control key fob (TCC800MS) or

wireless panic button (TCPA1BS) are used for the local operation. A free iOS or Android app is available

for the remote control security operation as well as capturing and playing back photo images (only for

optional wireless motion sensor with camera accessory (CAMIR8EZS)

There are 2 modes of arming available for the system:

• Total arm – All sensors in the home are activated to protect all covered areas in the home whilst

you are away

• Partial arm – Only selected motion sensors or door window sensors in the home are protected

when “Partial mode” is activated. Typically this is used to activate only those sensors installed

downstairs in your home whilst you are asleep at night upstairs or in another area of the home.

(The partial mode setup for those sensors can be done in your security account within the TCC web

portal (See URL link above)

In the event of an intrusion detected by any of the sensors, the system will alert up to 3 contacts via

email by default and SMS text message provided this option has been setup in your TCC security web

account. Also an SOS or panic (personal attack) alert can be triggered by any connected contactless

tag reader (SPRS8EZS), wireless remote control key fob (TCC800MS) or wireless panic button

(TCPA1BS).

In addition if your system consist of a contactless tag reader, a wireless battery siren or a wireless

battery internal siren, then an alarm sound will be heard until the system is disarmed or reaches the

end of the alarm duration.

The system comprises three types of components:

• evohome security hub which is the core of the system: it communicates with all the other

components of the system and transmits the alarms in case of a problem.

• Control & Indication Equipment to operate the system (arming and disarming for example).

• Sensors are installed in the premises and communicate with the hub in case of problems (intrusion,

ﬁre, etc). Sirens are used to sound locally when an alarm is triggered.

Note that the Total Comfort Connect (TCC) security web portal

https://international.mytotalconnectcomfort.com/ cannot be used to perform remote control of

the system and is only intended for setting up your accounts and system

INTRODUCTION

Your evohome security system can be controlled via the following interfaces listed below:

• Contactless tag reader (SPRS8EZ)

• Wireless Remote control key fob (TCC800MS)

• Wireless Panic button (TCPA1BS)

• iOS/Android “Honeywell Total Connect Comfort International” app

Contactless tag reader (SPRS8EZ)

The tag reader is an accessory typically installed near the entry/exit point in your home and is used to

do the following:

• control the security status of the evohome security hub

• activate an SOS/panic (personal attack) email/SMS alert

• indicate events from the security hub

The tag reader comprises an integrated siren that will sound in case of alarm for a ﬁxed 180 second

duration unless disarmed by the user

Note there is no ability to control the system via your Total Comfort Connect (TCC)

security web account

CONTROLLING YOUR SYSTEM

How to use the tag reader

The security system can be set in two different arming modes:

• Total arm / total set: this mode is used when you leave your premises.

• Partial arm / partial set: this mode is used when you want to use your system while in your home

(at night for example). Only all sensors that you have set to “Partial mode” in your TCC security web

account)

As well as arming the tag reader can also be used to initiate a silent SOS/panic (personal attack) alert.

To arm the system when you leave your premises: Total arm

To arm the system when you are still in your premises: Partial arm

1. Press this button.

2. Present your tag in front of this area on the tag reader.

3. The green light ﬂashes during the 30 second exit delay.

3. The green light ﬂashes during the 30 second exit delayand

remains ﬂashing. There are no beeps produced.

4. Exit the premises before the end of the beeps. The beeps will begin slow

and increase faster near the end of the exit delay period).

CONTROLLING YOUR SYSTEM

To disarm the system when in total arm mode

After entering the home whilst armed via the protected door, the system will being a 30 second entry

delay and the green LED light shown below in step1 will ﬂash fast during this period. If not disarmed

within 30 seconds then an intruder alarm will be triggered.

To disarm the system when in partial-arm mode

1. The green light will ﬂash fast after the door is opened during the 30

second entry delay. Beeping sound will also be produced during this

period. The beeps will begin slow and increase faster near the end of the

entry delay period.

1. In partial-arm mode the green light will ﬂash slowly to indicate this mode

2. Present your tag in front of this area on the tag reader.

3. The green light turns off along with a long beep sound produced.

Your system is now disarmed.

3. The green light turns off along with a long beep sound produced.

Your system is now disarmed

CONTROLLING YOUR SYSTEM

SOS/panic (personal attack) alert: Silent alert

An SOS/panic (personal attack) alert can be initiated from the tag reader so that up to 3 contacts

can be alerted via email/SMS. A silent email/SMS notiﬁcation will be triggered by the system without

generating any alarm sounds so that the intruder is unaware of this alert. Up to 3 contacts will receive

the alert.

This can be done by pressing and holding the following buttons together:

CONTROLLING YOUR SYSTEM

The tag reader LED lights

Set/Unset status (green):

Fast ﬂashing during the entry/exit delay

Slow ﬂashing when the system is in partial arm mode

Off when the system is unset and after the exit delay

Faults status (red):

On when a fault is present (detailed on the webserver)

Slow ﬂashing in case of tag reader low battery

Off in normal situation

Intrusion status (orange):

On when an intruder alarm occurred when the system was set

This will be reset at the next set action

Technical status (orange):

On when a smoke or carbon monoxide (CO) alarm alert occurs

Wireless Remote Control Key fob (TCC800MS)

Arm or disarm your system from anywhere, even from your car, with just one push of a button. Or you

can partially arm the system from the comfort of your bed.

Security status button

Disarm

Partial arm

SOS/Panic (personal attack) alert

Total arm

Caution

Do not place the key fob in a location where it may be subjected to high temperatures

Be careful not to drop your key fob. Handle it with care otherwise you may damage it, discharge

the battery, or cause a malfunction

Keep the key fob away from moisture, dust and water

CONTROLLING YOUR SYSTEM

Wireless Panic button (TCPA1BS)

The panic button is used to trigger a SOS/panic (personal attack) alert immediately in the event of an

emergency. It may be worn around your neck, on a wrist band or as an apparel clip that may also be

mounted to a desk.

Push button

Security status button

This button used to indicate on the remote control key fob, the current security status of the evohome

security hub

Press and hold the button for 3 seconds. The 3 LEDs on the key fob will toggle and the one

corresponding to the current security status will remain lit for 3 seconds

Press the button for approximately 1 second and release it to send a signal to the evohome security

hub to which will trigger an alert.

A silent email/SMS notiﬁcation will be triggered by the system without generating any alarm sounds

so that the intruder is unaware. Up to 3 contacts will receive the alert

“Honeywell Total Connect Comfort International” iOS/Android app

The “Honeywell Total Connect Comfort International” app allows you also control and view your

evohome security hub system from the comfort of your smartphone or tablet remotely whilst away

from home.

Ensure that your iOS/Android device is connected to the internet via wiﬁ or mobile network before

using this app.

Add the following paragraph here please:

Note that no more than one user can be logged into the account at the same time from different

mobile/tablet devices. Only one user can access and control the system at a time.

You must be logged out from the TCC web portal before using the app otherwise it will not connect

with your system.

In order to login to your system, you must use both your TCC account and security account login

details.

Each time you login to the app using your TCC credentials, you will be prompted to setup a unique

4 digit PIN code for security. If your phone/tablet is left idle for a while then the screen may become

locked. After waking up the device, you will be requested to enter this PIN code when acessing the app

again. This is to prevent unauthorised users from accessing the app on your phone.

The app offers the following security functions:

• Security status control – Total arm, Partial-arm and Disarm

• Activity feed – Event log of actions at the system

• CAPTURE button to manually capture still images from any wireless motion sensor with camera

(CAMIR8EZS) in your system

• Playback still images recorded

• Delete still images

• Account/Location information view/edit

• Security System view settings

• Create scenario with a connected thermostat (Only applicable for heating devices connected to

your TCC system)

CONTROLLING YOUR SYSTEM

It may take a short while for the app to retrieve the security status of your system after logging in.

The evohome security hub has three lights as shown below.

Light 1: Indication on the power supply state of the hub

• Green ﬁxed: the hub is correctly powered

• Orange blinking: the hub is on battery power only.

Light 2: Indication of the arming state of the system

• Off: The system is disarmed

• Green ﬁxed: the system is in “Total arm”

• Green blinking: the system is in “Partial arm”

• Orange blinking: an intrusion was detected. To clear this indication, please disarm the system again.

Light 3: Indication of the GPRS network

• Off: no GPRS module (GPRS version)

• Orange blinking: GPRS network not found

• Green ﬁxed: GPRS network found

EVOHOME SECURITY HUB LED INDICATIONS

For the wireless hub version, the light will always be off as no SIM card is used

Light 3

Light 2

Light 1

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