Hitachi Compute Rack CR 210H User manual

MK-90CRH002-01

Hitachi Compute Rack 210H

User’s Guide

AST

IND

INK S

Document Organization

Getting Help

Contents

Hitachi Compute Rack 210H User’s Guide

No part of this publication may be reproduced or

transmitted in any form or by any means,

electronic or mechanical, including

photocopying and recording, or stored in a

database or retrieval system for any purpose

without the express written permission of

Hitachi, Ltd. (hereinafter referred to as

“Hitachi”).

Hitachi reserves the right to make changes to

this document at any time without notice and

assumes no responsibility for its use. This

document contains the most current information

available at the time of publication. When new

and/or revised information becomes available,

this entire document will be updated and

distributed to all registered users.

All of the features described in this document

may not be currently available. For information

about features and product availability, refer to

the most recent product announcement or

contact Supply info.

Notice: Hitachi products and services can be

ordered only under the terms and conditions of

Hitachi’s applicable agreement(s). The use of

Hitachi products is governed by the terms of

your agreement(s) with Hitachi.

Hitachi is a registered trademark of Hitachi, Ltd.

in Japan and other countries.

Hitachi Compute Rack (hereinafter referred to as

“Compute Rack”.) is a trademark of Hitachi.

All other trademarks, service marks, and

company names are properties of their

respective owners.

Microsoft product screen shots are reprinted

with permission from Microsoft Corporation.

Contents iii

Hitachi Compute Rack 210H User’s Guide

Contents

Preface ................................................................................................... v

Intended audience ..............................................................................................vi

Document revision level.......................................................................................vi

Document organization........................................................................................vi

Document conventions ....................................................................................... vii

Getting help...................................................................................................... viii

Comments ........................................................................................................ viii

Before operation................................................................................... 1-1

Avoiding trouble................................................................................................1-2

Bundled Software..............................................................................................1-5

Monitoring operating status................................................................... 2-1

Fault detection ..................................................................................................2-2

Operation monitoring.........................................................................................2-8

System Unit Functions .......................................................................... 3-1

Disk arrays .......................................................................................................3-2

Redundancy....................................................................................................3-17

Wake On LAN..................................................................................................3-18

Memory RAS...................................................................................................3-20

LAN extended functions ...................................................................................3-28

Operational precautions ........................................................................ 4-1

Precautions on LAN controller.............................................................................4-2

Maintenance and service parts............................................................... 5-1

Daily maintenance items....................................................................................5-2

Cleaning ...........................................................................................................5-2

Service parts.....................................................................................................5-4

Consumables ....................................................................................................5-4

iv Contents

Hitachi Compute Rack 210H User’s Guide

Troubleshooting ....................................................................................6-1

Solving problems.............................................................................................. 6-2

Corrective actions for error................................................................................ 6-3

Acronyms and Abbreviations

Index

Preface v

Hitachi Compute Rack 210H User’s Guide

Preface

This document describes monitoring, functions, precautions, maintenance and

troubleshooting for the Compute Rack 210H (CR 210H).

Please read this document carefully, and maintain a copy for reference.

This preface includes the following information:

Intended audience

Document revision level

Document organization

Document conventions

Getting help

Comments

Notice: The use of the Compute Rack is governed by the terms of your

agreements with Hitachi.

vi Preface

Hitachi Compute Rack 210H User’s Guide

Intended audience

This document is intended for personnel involved in planning, managing, and

performing the tasks to prepare your site and to perform installation for the Compute

Rack.

This document assumes the following:

The reader has a background in hardware installation of computer systems.

The reader is familiar with the location where the Compute Rack will be installed,

including knowledge of physical characteristics, power systems and specifications,

and environmental specifications.

Document revision level

Revision Date Description

MK-90CRH002-00 June 2012 Initial release

Document organization

The table below provides an overview of the contents and organization of this

document. Click the chapter title in the left column to go to that chapter. The first

page of each chapter provides links to the sections in that chapter.

Chapter Description

Chapter 1,Before operation Describes what you should understand before operation.

Chapter 2, Monitoring

operating status

Describes means for fault detection of the system unit and an operation

monitoring method.

Chapter 3, System Unit

Functions

Describes the functions of the system unit that are useful in operation.

Chapter 4, Operational

precautions

Describes operational precautions.

Chapter 5, Maintenance and

service parts

Describes daily maintenance procedures, service parts and

consumables.

Chapter 6, Troubleshooting Describes troubleshooting of the system unit.

Preface vii

Hitachi Compute Rack 210H User’s Guide

Document conventions

The term “Compute Rack” refers to all Compute Rack models, unless otherwise

noted.

This document uses the following typographic conventions:

Convention Description

Bold Indicates text on a window, other than the window title, including menus, menu

options, buttons, fields, and labels. Example: Click OK.

Italic Indicates a variable, which is a placeholder for actual text provided by the user or

system. Example: copy source-file target-file

Note: Angled brackets (< >) are also used to indicate variables.

screen/code Indicates text that is displayed on screen or entered by the user.

Example: # pairdisplay -g oradb

< > angled brackets Indicates a variable, which is a placeholder for actual text provided by the user or

system. Example: # pairdisplay -g <group>

Note: Italic font is also used to indicate variables.

[ ] square brackets Indicates optional values. Example: [ a | b ] indicates that you can choose a, b, or

nothing.

{ } braces Indicates required or expected values. Example: { a | b } indicates that you must

choose either a or b.

| vertical bar Indicates that you have a choice between two or more options or arguments.

Examples:

[ a | b ] indicates that you can choose a, b, or nothing.

{ a | b } indicates that you must choose either a or b.

underline Indicates the default value. Example: [ a | b ]

This document uses the following symbols to emphasize certain information.

Symbol Label Description

WARNING This indicates the presence of a potential risk that might cause death or

severe injury.

CAUTION This indicates the presence of a potential risk that might cause relatively

mild or moderate injury.

NOTICE NOTICE This indicates the presence of a potential risk that might cause severe

damage to the equipment and/or damage to surrounding properties.

Note This indicates notes not directly related to injury or severe damage to

equipment.

Tip This indicates advice on how to make the best use of the equipment.

viii Preface

Hitachi Compute Rack 210H User’s Guide

Getting help

When you contact customer support, provide as much information about the

problem as possible, including:

The circumstances surrounding the error or the failure

The exact content of any error message displayed on the host system

Compute Rack

The service information messages, including reference codes and severity

levels, displayed and/or logged at the Compute Rack

The supply info support staff are available 24 hours a day, seven days a week.

For technical support, visit the portal site at supply URL. For contact information,

visit supply URL.

Comments

Please send us your comments on this document, if any, by e-mail to: supply

e-mail. Make sure that the e-mail includes the document title and number,

revision, and section(s) and paragraph(s) whenever possible.

Thank you! (All comments become the property of Hitachi.)

Before operation 1-1

Hitachi Compute Rack 210H User’s Guide

Before operation

This chapter describes what you should understand before operation.

Avoiding trouble

Bundled Software

1-2 Before operation

Hitachi Compute Rack 210H User’s Guide

Avoiding trouble

This section describes the requirements for daily maintenance in order to avoid

trouble that might occur during system unit operation.

System error check

If some error occurs with the system unit, an error message might be displayed.

To resolve trouble early, verify such alerts immediately.

Hardware errors

Perform error monitoring based on the ERROR LED of the system unit.

See Fault detection on page 2-2 and Operation monitoring on page 2-8

Software errors

Periodically monitor a software error event log. A software error, if one occurs,

is recorded on the event log. For verification of the event log of software

attached to the system unit, see the individual software manuals.

See Bandled software on page 1-5

Consistency check

In a disk array, a re-assign (data migration to a reserved area) is performed if a

bad block (inaccessible area) is detected on the HDD during the read/write

process. However, if a bad block exists in the mirror data part as well as in the

area not accessed for daily operations, no alternation process is performed. If

the HDD fails in such a state, data in the bad block cannot be rebuilt normally and

thus might be lost because mirror data cannot be read.

The disk array of the system unit is equipped with a patrol read function that has

been set to the factory default so it can verify or fix the HDDs periodically.

Therefore, there is no need to conduct a consistency check periodically.

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